Role Description Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We’re looking for a Staff Technical Program Manager to lead some of our most critical infrastructure scaling and capacity programs. This role sits at the heart of how DigitalOcean grows—ensuring we can meet customer demand with the right infrastructure, delivered efficiently and at scale. You will operate at a strategic and executional level, partnering across Engineering, Product, Finance, and Data Center Operations to drive capacity planning and infrastructure investments across our global footprint. This is a high-impact role for a program leader who can connect business priorities with technical execution and influence decisions at the highest levels. What You’ll Be Doing: - Own and drive large-scale programs focused on infrastructure scaling and global capacity expansion. - Plan and execute high-impact programs, such as the consolidation of small, expensive Data Centers into larger, more cost-effective sites. - Drive resource optimization initiatives, including harvesting unutilized memory and drives from deployed servers in DigitalOcean’s Data Centers for use in building new servers. - Translate product growth and business demand into clear, actionable capacity and infrastructure plans. - Partner with Finance, Product, and Engineering to align on forecasting, investment strategy, and prioritization of projects focused on scale. - Lead cross-functional execution across Data Center Operations, Supply Chain, and Infrastructure Engineering. - Proactively identify risks (supply constraints, deployment delays, forecast gaps) and drive mitigation strategies. - Establish and evolve frameworks for capacity planning, utilization tracking, and forecasting accuracy. - Drive executive-level alignment on tradeoffs between cost, performance, and availability. - Improve systems, tooling, and processes to enable scalable and repeatable infrastructure planning. - Deliver clear, data-driven insights to inform strategic decisions and long-term infrastructure investments. Qualifications - 8+ years of experience in Technical Program Management or related roles in cloud infrastructure, data centers, or distributed systems. - Proven track record of leading complex, cross-functional programs with high business impact. - Strong understanding of infrastructure systems (compute, storage, networking) and how they scale. - Experience with capacity planning, forecasting, or supply/demand management in a technical environment. - Ability to operate at both strategic and execution levels, influencing senior stakeholders and driving alignment. - Strong analytical mindset with experience using data to inform decisions and drive outcomes. - Exceptional communication skills with the ability to simplify complex topics for diverse audiences. - Comfort navigating ambiguity and driving clarity in fast-moving environments. - Bachelor’s degree or higher in a technical or business-related field. Nice to Have - Experience with data center operations, hardware supply chain, or global infrastructure deployment. - Familiarity with capacity modeling, forecasting tools, or infrastructure planning systems. - Experience in high-growth or hyperscale cloud environments. Compensation Range - $173,600.00 - $217,000 - This is a remote role Benefits - We innovate with purpose. - You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. - We prioritize career development. - At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. - We care about your well-being. - Regardless of your location, we will provide you with a competitive array of benefits to support you. - We reward our employees. - The salary range for this position is based on market data, relevant years of experience, and skills. Company Description DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

Role Description As a Sr Technical Program Manager, you will be the connective tissue between strategy and execution for three distinct software development teams. You won’t just be tracking tasks; you’ll be optimizing the engine that builds our products. We are looking for a process-oriented leader who can balance the "big picture" roadmap with the granular details of a JIRA ticket. Core Responsibilities - Delivery & Execution Management: - Directly manage the execution lifecycle for three cross-functional software teams. - Ensure alignment between engineering output and product requirements. - Identify, track, and mitigate risks and dependencies across teams to prevent bottlenecks. - Agile Facilitation & Ceremonies: - Schedule and drive all team ceremonies, including Daily Stand-ups, Sprint Planning, Retrospectives, and Demos. - Foster a culture of continuous improvement by using retrospectives to refine team velocity and quality. - JIRA Power User & Process Architect: - Own the configuration and hygiene of JIRA boards, workflows, and automation. - Establish standardized reporting structures (dashboards, burndown charts, and velocity trackers) to provide real-time visibility into work-in-progress (WIP). - Backlog & Triage Leadership: - Drive the request triage process, ensuring incoming bugs and feature requests are evaluated and routed efficiently. - Partner with Product Managers to lead backlog grooming and prioritization sessions, ensuring the engineering team is always working on the highest-value tasks. - Communication & Visibility: - Translate technical progress into clear status updates for stakeholders. - Act as the primary point of contact for project health, resource allocation, and delivery timelines. Qualifications - 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams. - A strong understanding of the SDLC (Software Development Life Cycle) and the ability to engage in technical discussions with engineers. - Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting). - Deep experience with Scrum, Kanban, or Scrumban methodologies. - Exceptional organizational skills and the "social intelligence" to drive consensus among diverse stakeholders without direct authority. Requirements - 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams. - A strong understanding of the SDLC (Software Development Life Cycle) and the ability to engage in technical discussions with engineers. - Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting). - Deep experience with Scrum, Kanban, or Scrumban methodologies. - Exceptional organizational skills and the "social intelligence" to drive consensus among diverse stakeholders without direct authority. Company Description Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. - Monks was named a Contender in The Forrester Wave™: Global Marketing Services. - Ranks among Cannes Lions' Top 10 Creative Companies (2022-25). - Remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). - Named Adweek’s first AI Agency of the Year (2023). - Awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. - Achieved a record-breaking number of FWAs and continues to hold the most of any partner.

Role Description ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. As a FDE Technical Program Manager, you operate on the frontlines of transformation. You will support ServiceNow’s cross-functional Forward Deployed Engineering (FDE) teams in building and delivering intelligent, scalable AI solutions that solve our customers’ most mission-critical challenges. You'll work in a fast-paced environment as our FDE team partners with key strategic customers to accelerate time to value. You will provide a proactive, strategic perspective, manage customer relationships, and drive tactical execution from initial conception through FDE build development, delivery, and successful completion. What You’ll Do - Work seamlessly with software engineers, product managers, product designers, and customers, to deliver intelligent systems that address mission-critical challenges using AI. - Collaborate directly with customers to co-innovate AI solutions tailored to their needs, acting as the first point of contact or escalation. - Develop trusted relationships with key internal and external technology leaders and stakeholders to drive focus on the strategic build objectives and optimize build delivery. - Drive large scale, cross-functional, high visibility AI software development builds on condensed timelines. - Organize complex, ambiguous problems into prioritized milestones, deliverables, and success criteria for your builds, translating business objectives into execution strategy. - Anticipate and remove obstacles that slow down or prevent builds from delivering on objectives, especially on the AI/ML deployment front. - Help manage risks, dependencies and escalate impediments, as well as releases and navigating AI release requirements. - Drive process improvements and create documentation to promote best practices using automation to replace repeatable, operational tasks. - Coordinate day to day activities required to deliver a great solution on time, as well as create transparency through reports, dashboards, and status updates. - Seek to continuously grow by proactively seeking and embracing constructive feedback, as well as provide feedback to colleagues to encourage an open and collaborative culture. Qualifications - 10+ years of project/program management experience in mid/large size software development companies. - A solid understanding of SDLC and release management practices in cloud-based SaaS product organizations. - Prior work delivering AI or intelligent workflow solutions at scale, with proven success in deploying AI solutions that delivered tangible customer impact. - Familiarity with AI governance, compliance, and enterprise security practices. - This role includes occasional travel. Preferred Qualifications - Demonstrated competence in key AI/ML software engineering program management best practices. - Outstanding collaboration and communication skills. - Passion for working with people in technical and innovative environments. - Strong leadership and relationship building skills to influence and motivate without authority. - Strong facilitation skills to lead/drive a variety of build events. - Experience deploying AI solutions to production and skilled at identifying waste/delays in AI end-to-end development, deployment, and release processes. - Exceptional team building and team management skills. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. - Accommodations: We strive to create an accessible and inclusive experience for all candidates. - Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations.

Role Description We are seeking a highly skilled Senior Technical Program Manager (TPM) to drive large, cross‑functional engineering programs across the Product & Technology organization. This is a senior individual‑contributor role that requires strong technical fluency, structured program execution, and the ability to communicate effectively with senior engineering and product leaders. The Senior TPM partners closely with engineering, product, and architecture teams to translate business and product strategy into clear, executable program plans. This role maintains working knowledge of cloud‑based systems, distributed architectures, APIs and services, data flows, and modern SDLC/DevOps practices, while focusing on delivery predictability, dependency management, and risk mitigation. Qualifications - Bachelor’s degree in a technical field or equivalent practical experience; advanced degree is a plus. - 8–12+ years of experience delivering complex technical programs in large‑scale, matrixed technology organizations. - Strong technical fluency in system architecture, APIs/services, data flows, and modern SDLC/DevOps practices. - Proven ability to communicate complex technical concepts, risks, and trade‑offs clearly to senior engineering and product leaders. - Demonstrated experience managing cross‑team dependencies and driving execution across multiple engineering domains. - Strong ability to operate in ambiguous environments and translate high‑level strategy into structured, actionable program plans. - Excellent stakeholder management and collaboration skills across Product, Engineering, Architecture, Operations, and Finance. - High ownership mindset with strong operational rigor, attention to detail, and focus on delivery predictability. - PMP/PMI, Agile/SAFe, or Lean certifications are a plus. Requirements - Lead the end‑to‑end execution of complex, multi‑team engineering programs, ensuring clear program structure, milestones, and delivery cadence. - Partner with engineering and product to define program goals, success metrics, and delivery commitments aligned to roadmap priorities. - Develop and maintain detailed program plans, timelines, dependency maps, risk registers, and mitigation strategies. - Track and report program health, execution metrics, risks, and dependencies to senior engineering, product, and technology leadership. - Facilitate regular program‑level forums (status reviews, risk reviews, dependency syncs) to ensure alignment and timely decision‑making. - Coordinate cross‑team dependencies and sequencing across multiple engineering teams and, where applicable, vendor partners. - Support engineering planning cycles (quarterly planning, PI planning, roadmap reviews), ensuring backlogs are scoped, estimated, and aligned with program objectives. - Implement and reinforce best practices in technical program governance, SDLC alignment, change management, and delivery hygiene. - Collaborate with finance, product, and engineering leadership to support capacity planning, resource allocation, and budget tracking as needed. - Ensure engineering readiness for major launches and releases by partnering with Operations, and Test teams. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.