Role Description As a Sr Technical Program Manager, you will be the connective tissue between strategy and execution for three distinct software development teams. You won’t just be tracking tasks; you’ll be optimizing the engine that builds our products. We are looking for a process-oriented leader who can balance the "big picture" roadmap with the granular details of a JIRA ticket. Core Responsibilities - Delivery & Execution Management: - Directly manage the execution lifecycle for three cross-functional software teams. - Ensure alignment between engineering output and product requirements. - Identify, track, and mitigate risks and dependencies across teams to prevent bottlenecks. - Agile Facilitation & Ceremonies: - Schedule and drive all team ceremonies, including Daily Stand-ups, Sprint Planning, Retrospectives, and Demos. - Foster a culture of continuous improvement by using retrospectives to refine team velocity and quality. - JIRA Power User & Process Architect: - Own the configuration and hygiene of JIRA boards, workflows, and automation. - Establish standardized reporting structures (dashboards, burndown charts, and velocity trackers) to provide real-time visibility into work-in-progress (WIP). - Backlog & Triage Leadership: - Drive the request triage process, ensuring incoming bugs and feature requests are evaluated and routed efficiently. - Partner with Product Managers to lead backlog grooming and prioritization sessions, ensuring the engineering team is always working on the highest-value tasks. - Communication & Visibility: - Translate technical progress into clear status updates for stakeholders. - Act as the primary point of contact for project health, resource allocation, and delivery timelines. Qualifications - 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams. - A strong understanding of the SDLC (Software Development Life Cycle) and the ability to engage in technical discussions with engineers. - Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting). - Deep experience with Scrum, Kanban, or Scrumban methodologies. - Exceptional organizational skills and the "social intelligence" to drive consensus among diverse stakeholders without direct authority. Requirements - 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams. - A strong understanding of the SDLC (Software Development Life Cycle) and the ability to engage in technical discussions with engineers. - Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting). - Deep experience with Scrum, Kanban, or Scrumban methodologies. - Exceptional organizational skills and the "social intelligence" to drive consensus among diverse stakeholders without direct authority. Company Description Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. - Monks was named a Contender in The Forrester Wave™: Global Marketing Services. - Ranks among Cannes Lions' Top 10 Creative Companies (2022-25). - Remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). - Named Adweek’s first AI Agency of the Year (2023). - Awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. - Achieved a record-breaking number of FWAs and continues to hold the most of any partner.

Role Description ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. As a FDE Technical Program Manager, you operate on the frontlines of transformation. You will support ServiceNow’s cross-functional Forward Deployed Engineering (FDE) teams in building and delivering intelligent, scalable AI solutions that solve our customers’ most mission-critical challenges. You'll work in a fast-paced environment as our FDE team partners with key strategic customers to accelerate time to value. You will provide a proactive, strategic perspective, manage customer relationships, and drive tactical execution from initial conception through FDE build development, delivery, and successful completion. What You’ll Do - Work seamlessly with software engineers, product managers, product designers, and customers, to deliver intelligent systems that address mission-critical challenges using AI. - Collaborate directly with customers to co-innovate AI solutions tailored to their needs, acting as the first point of contact or escalation. - Develop trusted relationships with key internal and external technology leaders and stakeholders to drive focus on the strategic build objectives and optimize build delivery. - Drive large scale, cross-functional, high visibility AI software development builds on condensed timelines. - Organize complex, ambiguous problems into prioritized milestones, deliverables, and success criteria for your builds, translating business objectives into execution strategy. - Anticipate and remove obstacles that slow down or prevent builds from delivering on objectives, especially on the AI/ML deployment front. - Help manage risks, dependencies and escalate impediments, as well as releases and navigating AI release requirements. - Drive process improvements and create documentation to promote best practices using automation to replace repeatable, operational tasks. - Coordinate day to day activities required to deliver a great solution on time, as well as create transparency through reports, dashboards, and status updates. - Seek to continuously grow by proactively seeking and embracing constructive feedback, as well as provide feedback to colleagues to encourage an open and collaborative culture. Qualifications - 10+ years of project/program management experience in mid/large size software development companies. - A solid understanding of SDLC and release management practices in cloud-based SaaS product organizations. - Prior work delivering AI or intelligent workflow solutions at scale, with proven success in deploying AI solutions that delivered tangible customer impact. - Familiarity with AI governance, compliance, and enterprise security practices. - This role includes occasional travel. Preferred Qualifications - Demonstrated competence in key AI/ML software engineering program management best practices. - Outstanding collaboration and communication skills. - Passion for working with people in technical and innovative environments. - Strong leadership and relationship building skills to influence and motivate without authority. - Strong facilitation skills to lead/drive a variety of build events. - Experience deploying AI solutions to production and skilled at identifying waste/delays in AI end-to-end development, deployment, and release processes. - Exceptional team building and team management skills. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. - Accommodations: We strive to create an accessible and inclusive experience for all candidates. - Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations.

Role Description We are seeking a highly skilled Senior Technical Program Manager (TPM) to drive large, cross‑functional engineering programs across the Product & Technology organization. This is a senior individual‑contributor role that requires strong technical fluency, structured program execution, and the ability to communicate effectively with senior engineering and product leaders. The Senior TPM partners closely with engineering, product, and architecture teams to translate business and product strategy into clear, executable program plans. This role maintains working knowledge of cloud‑based systems, distributed architectures, APIs and services, data flows, and modern SDLC/DevOps practices, while focusing on delivery predictability, dependency management, and risk mitigation. Qualifications - Bachelor’s degree in a technical field or equivalent practical experience; advanced degree is a plus. - 8–12+ years of experience delivering complex technical programs in large‑scale, matrixed technology organizations. - Strong technical fluency in system architecture, APIs/services, data flows, and modern SDLC/DevOps practices. - Proven ability to communicate complex technical concepts, risks, and trade‑offs clearly to senior engineering and product leaders. - Demonstrated experience managing cross‑team dependencies and driving execution across multiple engineering domains. - Strong ability to operate in ambiguous environments and translate high‑level strategy into structured, actionable program plans. - Excellent stakeholder management and collaboration skills across Product, Engineering, Architecture, Operations, and Finance. - High ownership mindset with strong operational rigor, attention to detail, and focus on delivery predictability. - PMP/PMI, Agile/SAFe, or Lean certifications are a plus. Requirements - Lead the end‑to‑end execution of complex, multi‑team engineering programs, ensuring clear program structure, milestones, and delivery cadence. - Partner with engineering and product to define program goals, success metrics, and delivery commitments aligned to roadmap priorities. - Develop and maintain detailed program plans, timelines, dependency maps, risk registers, and mitigation strategies. - Track and report program health, execution metrics, risks, and dependencies to senior engineering, product, and technology leadership. - Facilitate regular program‑level forums (status reviews, risk reviews, dependency syncs) to ensure alignment and timely decision‑making. - Coordinate cross‑team dependencies and sequencing across multiple engineering teams and, where applicable, vendor partners. - Support engineering planning cycles (quarterly planning, PI planning, roadmap reviews), ensuring backlogs are scoped, estimated, and aligned with program objectives. - Implement and reinforce best practices in technical program governance, SDLC alignment, change management, and delivery hygiene. - Collaborate with finance, product, and engineering leadership to support capacity planning, resource allocation, and budget tracking as needed. - Ensure engineering readiness for major launches and releases by partnering with Operations, and Test teams. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Technical Program Manager Location: Beavercreek United States Full time Job Description: The Opportunity: Everyone is trying to "harness the cloud", but not everyone knows how. As an aspiring Technical Program Manager for a cloud computing infrastructure environment on our team, you'll learn how to manage the development of cutting-edge cloud platforms to support your clients as they modernize their IT infrastructure and meet their most difficult missions. We're looking for someone like you to help with cloud environments that provide science and engineering software capabilities our scientists and engineers need to support our warfighters. You'll closely collaborate with cloud architects and engineers specializing in AWS, Azure, Office 365, and GCP to define, design, develop, test, and debug cloud solution components. You'll have the chance to grow your skills within a DevOps framework to develop and manage container apps and use products like Kubernetes to further the mission. With access to our internal AWS, Azure, and GCP labs, you'll have the space and time to explore different ways of solving our clients' challenges, and you'll work with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms and applications or learning to create new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips. Grow your skills at the leading edge of innovation. Join us. The world can't wait. You Have: - 5+ years of experience with leading cross-functional teams to achieve project milestones, developing roadmaps, and managing risk - 5+ years of experience with managing AWS, Azure, or GCP cloud infrastructure efforts - 2+ years of experience with leading capture activities for government acquisitions, including DoW government contracts, acquisition, and proposal processes - Experience with end-to-end management of program and project lifecycle, such as initiation, planning, execution, monitoring, and closure - Experience running Agile development practices and organizing team sprints, retrospectives, and backlog grooming sessions - Experience with preparing, maintaining, and regularly communicating program documentation, roadmaps, project plans, budgeting priorities, and dashboards to senior stakeholders - Experience monitoring team performance and resource allocation to maintain productivity levels across multiple workstreams - Ability to collaborate across engineering, program managers, and other stakeholders to ensure alignment of architecture plans with broader organizational goals and project timelines - Secret clearance - Bachelor's degree in science, technology, engineering, business administration, or systems management Nice If You Have: - Experience managing programs working across multiple cloud providers or classification levels on the same program - Experience on a large defense program or with a major systems integrator, including delivering under bureaucratic friction without losing technical momentum - Knowledge of Agile Earned Value Management (EVM), budgeting, and project scoping best practices - Knowledge of government cybersecurity process, such as NIST SPs relating to RMF - Possession of excellent writing skills for preparing technical documentation, diagrams, program presentations, risk assessments, and debrief reports - Master's degree - Project Management Professional or Agile Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.