Role Description This is a full-time role that can be held from one of our US hubs (New York or Boston preferably), or remotely in the United States. ServiceNow is the AI platform for business reinvention — helping large enterprises put AI to work across IT, CRM, employee experience, and beyond. Our digital experience is how we tell that story to the world. The Digital Experience Strategy team at ServiceNow sits at the intersection of strategy and execution. We’re looking for a strategist with a proven track record of creating digital experiences and translating campaign goals into structured customer journeys. Someone passionate about upleveling user experiences, opinionated about connected customer journeys, and ready to lead the vision, strategy and roadmap – prioritizing what gets built, and what doesn’t. This role is a blend of product, digital, UX and marketing. The best candidates want to be at the forefront of AI -- and are extremely creative, hands-on, data-driven and eager to dive into everything and bring their vision to life. Responsibilities - Translate the marketing teams’ campaign ideas into concrete web experience requirements - Drive the Product Roadmap for Digital, prioritizing what drives engagement and moves the needle - Collaborate with Product Marketing, UX, Digital Product Management, Copywriting, Engineering, and agency partners to move from strategy to execution - Leverage UX research, site analytics, a/b test results to guide decision making - Build reusable frameworks that scale across ServiceNow’s solutions (AI, IT, Employee Experience or CRM) without bespoke builds for every product or campaign - Understand different audience segments and ensure experience, messaging and content evolve throughout the buying group journey to improve engagement - Feed performance insights back to the team — journey friction, content gaps, where buyers are stalling - Design cross-channel strategy, with web as the hub — connecting email, social, events and ABM into cohesive, connected experience rather than disjointed touchpoints - Define buying group progression logic, personalization rules, success metrics, a/b tests, how experience adapts based on signals Qualifications - Have 8+ years in digital experience strategy, .com product management, or a hybrid digital/marketing role — shaping website experiences, not just campaign strategy - Have translated marketing campaign goals into concrete digital site requirements - Are opinionated about what good UX looks like and comfortable defending your strategy when stakeholders push back - Think holistically — you connect dots across channels and touchpoints and can't stand disjointed experiences - Make decisions using analytics, UX research, and behavioral data - Can navigate ambiguity and find simple, clear solutions when the problem is messy - Understand B2B buying dynamics and multi-stakeholder decision-making - Can build alignment across marketing and product orgs without losing the thread of what the customer actually needs - Have worked closely with UX, engineering, agencies, and product teams to ship - Can prototype with AI tools like Claude Code Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. - Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

• Have full ownership of our Softr video library and academy, producing helpful tutorials and case study walkthroughs to help our customers go from 0-1. • Plan, host and execute regular educational workshops with partners, community members, and customers. • Be the face of Softr for Education: Partnering with strategic communities and learning cohorts to get Softr into new ones as well as being the “face” of Softr for demos, tutorials etc. • Own and drive the community forum: along with the support team, you will have ownership of our Discourse Forum from a community perspective, working to implement and test programs such as moderator, gamification, beta testing and whatever strategies make sense based on experimentation and research.

Role Description We're seeking a motivated and strategic Regional Development Manager to lead the charge in creating sales pipeline within the healthcare sector. As the first point of contact for our company, you'll play a pivotal role in identifying, qualifying, and nurturing high-value accounts through effective stakeholder mapping, thorough discovery, and targeted outreach. The ideal candidate brings a strong background in B2B sales, inside sales, or SDR experience, with a proven ability to engage clinical, IT, and executive stakeholders in enterprise environments. You'll take ownership of the early sales pipeline, collaborating with the territory team and managing everything from initial research and lead generation to deal qualification, while delivering impactful discovery, compelling conversations, and fostering long-term account success. Responsibilities - Drive conversations across clinical and enterprise stakeholders in large health system accounts by region, focusing on Aidoc's clinical AI solutions. - Collaborate with territory teams to conduct thorough account research, build stakeholder maps, and engage personas across clinical, IT, and executives. - Accelerate deals and drive higher stage conversions by managing and qualifying early stage opportunities. - Perform targeted outreach, lead initial clinical and enterprise AI introductory discovery sessions, and rigorously qualify deals to advance opportunities. - Leverage storytelling and strong narrative skills around Aidoc's aiOS™ workflow integration and CARE™ foundation models. - Nurture relationships with IT, C-Suite, and clinical stakeholders, uncover pain points and desired outcomes, and provide consistent value-added follow-ups. - Support account team expansions by updating research, coordinating internal resources, and identifying whitespace opportunities. - Emphasize scalable deployment of Aidoc's AI. Qualifications - Bachelor's degree in Business, Healthcare Administration, or a related field; advanced degree preferred. - 4+ years of experience in enterprise sales, inside sales, or SDR in healthcare technology or SaaS solutions. - Proven track record in stakeholder mapping, lead qualification, and deal progression in complex B2B environments. - Preferably knowledgeable in clinical departments, IT integrations, and enterprise budgeting processes. - Excellent communication and relationship-building skills, with the ability to engage diverse personas from entry-level to executive. - Proficiency in CRM tools (e.g., Salesforce, SalesLoft or similar tools). - Ability to work independently in a fast-paced environment while collaborating with cross-functional teams. Benefits - A range of medical, dental and vision benefits. - Stock options for all full-time employees. - Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits. - A 401(k) plan with company match, life insurance, plus long- and short-term disability. - The opportunity to directly improve medical care and impact patient outcomes.

• Support American Forests’ efforts to engage and support frontline-serving leaders advancing Tree Equity. • Project managing and executing a national peer-to-peer learning network for Catalyst Fund grantee-partners. • Coordinate and deliver a defined portfolio of engagements, including virtual roundtables, workshops, and an inaugural in-person convening. • Success in this role means delivering high-quality, well-coordinated engagements that strengthen relationships, build partner capacity, and foster a connected grantee network. • Serve as primary coordinator for grantee cohort engagement and facilitate communication across partners. • Synthesize feedback to improve future programming and conduct research to inform strategic program development.