What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Location  Louisville, KY or Remote Eligible within the United States  Role Overview  The Technical Delivery Manager plays a critical leadership role in Papa John’s Fulfillment and Delivery Technology organization. This role is accountable for end-to-end delivery of complex, cross-functional technical initiatives that directly enable operators, customers, and global markets. The individual will manage the top of the funnel for work intake, oversee program execution, coordinate cross-team dependencies, and ensure consistent, high-quality delivery across internal teams and external vendors.  This role bridges business strategy, product intent, and engineering execution, ensuring that delivery outcomes align with Papa John’s operational goals and customer experience standards.  Key Responsibilities  Program and Delivery Execution  - Own delivery execution across multiple concurrent initiatives from intake through release, ensuring predictable timelines, quality outcomes, and transparent reporting  - Develop and maintain integrated delivery plans that account for dependencies across product, engineering, infrastructure, data, and external partners  - Proactively identify delivery risks, mitigate issues, and drive corrective actions to maintain momentum and delivery confidence  Intake and Portfolio Management  - Serve as a primary owner of the work intake process, partnering with product, business, and technology stakeholders to evaluate scope, sequencing, and delivery feasibility  - Balance demand against capacity while ensuring alignment to strategic priorities in the fulfillment and delivery domain  - Translate business initiatives into executable delivery plans with clear milestones and outcomes  Agile Delivery Leadership  - Lead Agile delivery practices across one or more teams, ensuring consistent application of Scrum or Kanban principles  - Facilitate sprint planning, backlog refinement, delivery reviews, and retrospectives  - Promote continuous improvement in delivery velocity, predictability, and team health  Stakeholder and Executive Communication  - Act as a trusted delivery partner to product leaders, operators, and senior technology leadership  - Provide clear, concise communication on status, risks, dependencies, and delivery outcomes  - Align technical delivery plans with business objectives and operational realities  Global Team and Vendor Oversight  - Oversee delivery across a global development model, coordinating work across time zones and cultures  - Manage delivery accountability with multiple technology vendors, ensuring commitments are met and quality standards are upheld  - Establish clear delivery expectations, governance, and performance metrics for vendor partners  Technical Enablement  - Partner closely with engineering leadership to ensure delivery plans reflect sound technical design, architecture decisions, and best practices  - Support delivery of capabilities across fulfillment, routing, dispatch, tracking, and customer-facing delivery experiences  - Ensure delivered solutions are operationally ready and scalable for global use    Required Skills and Experience  Core Qualifications  - Bachelor’s degree in Computer Science, Information Technology, or a related field  - 7 or more years of experience in technical delivery management, technical product management, technical program management, or complex project delivery roles  - Proven experience delivering large-scale, cross-team technical initiatives  Required Skills  - Strong proficiency with Jira and related Agile planning and reporting tools  - Deep understanding of Agile delivery methodologies, including Scrum and Kanban  - Excellent project and program management skills with the ability to manage scope, timelines, risks, and dependencies  - Exceptional communication skills with the ability to translate technical detail into executive-level insights   Nice-to-Have Skills  - Experience with Java-based systems and modern service-oriented architectures  - Familiarity with Google Cloud Platform (GCP) environments and cloud-native delivery models  - Exposure to GIS, Routing, Fulfillment, Logistics, QSR, Hospitality, or Delivery platforms  - Experience supporting operational or customer-facing technology in high-availability environments  Leadership Competencies  - Customer-centric mindset with a focus on operational excellence  - Results-driven execution with a bias for action and ownership  - Strong collaboration skills across product, engineering, operations, and vendors  - Commitment to continuous improvement and delivery maturity  Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Workday Delivery & Portfolio Manager in our Human Resources team. Are you energized by leading strategic global projects, and ready to drive meaningful impact within an HR Tech team that utilizes Monday.com and Workday? Do you thrive on bringing structure, transparency, and accountability to delivery? If you are a disciplined Project Management professional who can connect strategy to execution while partnering across stakeholders, this opportunity is for you. We need you to lead and oversee the implementation, optimization, and management of HR technology initiatives. This role requires a forward-thinking individual who can align HR technology solutions with organizational goals, streamline processes, and enhance employee experience. The ideal candidate will possess a blend of strategic thinking, project management expertise, and technical knowledge to drive successful HR technology transformations while collaborating closely with the broader HR project management team to ensure alignment with overall HR strategies and objectives. This is not a system configuration role, it is a delivery leadership role requiring strong PM discipline, structured thinking, and stakeholder influence within a Workday-enabled environment. Location: This position can be based out of our Alpharetta, GA or Lenexa KS office; or be remote in the US. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What You’ll Do Project Leadership: • Lead end-to-end project management for HR technology implementations, upgrades, integrations, and optimization initiatives, including those within Workday and related platforms. • Define project scope, objectives, deliverables, timelines, budgets, and success metrics in alignment with organizational priorities. • Develop and manage comprehensive project plans, RAID logs, milestone tracking, and executive-ready reporting. • Collaborate with cross-functional teams across HR, IT, Finance, and external vendors to ensure predictable and successful project delivery. Strategic Planning: • Contribute to the development and execution of HR technology strategies aligned with enterprise business objectives. • Partner with leadership to prioritize initiatives within the Workday and HR Technology roadmap using structured intake and backlog governance in Monday.com. • Identify opportunities for automation, process improvement, operational efficiency, and innovation across HR operations. • Leverage portfolio data and capacity insights to inform sequencing, resource allocation, and long-term planning. Stakeholder Management: • Act as a primary point of contact between HR, IT, and business stakeholders for technology-related initiatives. • Engage stakeholders to gather requirements, clarify expectations, provide structured updates, and surface risks proactively. • Facilitate trade-off discussions and confidently guide scope and prioritization decisions to maintain alignment with strategic goals. • Foster strong working relationships that promote transparency, accountability, and trust. Technology Implementation Oversight: • Lead implementation efforts across HR technologies including Workday, HRIS, ATS, payroll, learning, and performance systems. • Oversee configuration alignment, testing cycles, deployment readiness, and vendor coordination without serving as a system administrator. • Ensure data integrity, appropriate controls, and compliance with regulatory and security standards. • Drive disciplined change control and release management practices. Change Management: • Develop and execute change management plans to support adoption of new technologies and process enhancements. • Coordinate training, communication, and stakeholder readiness activities to ensure smooth transitions. • Support stabilization efforts post-implementation to ensure sustained operational success. Performance Analysis and Reporting: • Monitor project progress and portfolio health using Monday.com dashboards and structured reporting frameworks. • Measure outcomes against defined KPIs and success metrics. • Conduct post-implementation reviews and recommend enhancements based on performance data and stakeholder feedback. • Continuously refine delivery processes to improve predictability, transparency, and maturity across the HR Technology function. Who You Are • A highly organized, detail-oriented delivery leader who thrives on creating structure and driving predictable execution. • Action-oriented and confident, able to drive momentum, establish clear priorities, and provide thoughtful guidance when trade-offs are needed, all while building and maintaining strong, trusted relationships with key stakeholders. • A strong project manager and Scrum/Agile practitioner with the ability to implement agile processes proactively. • Technically adept and comfortable using tools like Monday.com to build sprint dashboards, backlog reporting, and delivery metrics that tell a clear story of progress. • A trusted partner with a dynamic communication style who works well across diverse stakeholders and fits a laid-back, excellence-driven team culture. • A strategic thinker who can assess current state, recommend improvements, and help define the path forward, not just manage tasks. What You Bring • Proven experience (5+ years) in project management or a similar role. • Strong knowledge of HR systems preferred (e.g., Workday, SAP SuccessFactors, Oracle HCM, ADP, or similar platforms). • Project Management and/ or Scrum Master certification (e.g., PMP, PRINCE2, or Agile) is highly desirable. • Excellent leadership, organizational, and communication skills. • Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment. • Analytical skills with experience in data-driven decision-making and problem-solving. Proficient in Excel and PowerPoint with intermediate skills in data analysis and presentation design. • Familiarity with HR processes, compliance regulations, and best practices. Why You’ll Love It Here • Opportunity to lead innovative projects that impact the organization’s HR strategy and employee experience. • Work in a dynamic and collaborative environment with a focus on professional growth and development. At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs: • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution • Pharmacy benefits with mail order options • Dental benefits including orthodontia benefits for adults and children • Vision benefits • Health Care & Dependent Care Flexible Spending Accounts • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children • Company-paid Disability benefits with very competitive salary continuation payments • 401(k) Retirement Savings Plan with competitive employer contributions • Competitive paid-time-off programs, including company-paid holidays • Competitive Parental Leave Benefits & Adoption Assistance program • Employee Assistance Program • Tax-Free Commuter Benefit • Tuition Reimbursement & Professional Qualification benefits In today’s world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo International, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo. Sompo International is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age. - - - - - - - - - - - - - - -

Lead solution architecture and design for BY implementations and enhancements. Conduct discovery workshops and translate business requirements into functional and technical solution designs. Own the end-to-end solution blueprint, including process design, configuration, integrations, reporting, and data migration. Drive integration architecture with upstream/downstream systems such as ERP (SAP/Oracle), EDI, carrier systems, OMS, WCS, and visibility platforms. Guide teams on BY configuration and best practices across logistics processes (inbound, outbound, planning, execution, freight settlement, warehouse operations). Define non-functional requirements: performance, scalability, security, monitoring, resilience. Support SIT/UAT strategy, defect triage, and ensure solution quality through signoffs. Work closely with stakeholders to manage scope, risks, dependencies, and release readiness. Provide leadership and mentoring to consultants/analysts and support knowledge transition. Present solution options, trade-offs, and recommendations Exceptional problem-solving skills and strategic thinking abilities. ABOUT US: Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. INFORMATION SECURITY RESPONSIBILITIES: - Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. - Take part in information security training and act while handling information. - Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). - Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Role Description - Lead and oversee multiple projects within the program to ensure alignment with organizational goals and strategic objectives. - Develop program plans, including scope, timelines, resource allocation, budgets, and success metrics. - Coordinate and support project managers, providing guidance, removing roadblocks, and ensuring consistent communication and execution across all workstreams. - Monitor program performance, track milestones, and produce clear progress reports for senior leadership and key stakeholders. - Identify, assess, and mitigate risks, issues, and dependencies that may impact program delivery. - Manage program budgets, track expenditures, and ensure financial accountability and alignment with approved funding. - Facilitate cross-functional collaboration between internal teams, vendors, and external partners. - Establish and maintain strong stakeholder relationships, ensuring transparent communication and expectation management. - Drive continual process improvement, implementing best practices for program execution, documentation, and governance. - Ensure compliance with organizational policies, regulatory requirements, and contractual obligations. - Support change management initiatives, including training, communication, and adoption strategies for new processes or systems. - Present program updates to executive leadership, steering committees, and other governing bodies. - Ensure deliverables meet quality standards and that outcomes achieve the intended business value. Qualifications - Proven ability to manage complex programs with multiple stakeholders, timelines, and dependencies. - Strong understanding of project management methodologies (Waterfall, Agile, or hybrid). - Demonstrated experience with budgeting, forecasting, and financial oversight. - Excellent communication, presentation, and stakeholder-management skills. - Strong analytical and problem-solving abilities with a focus on proactive risk mitigation. - Ability to lead cross-functional teams and influence without direct authority. - Proficiency in project management tools such as MS Project, Smartsheet, Jira, Monday.com, or similar. - Ability to travel as needed to support program needs. Requirements - 5+ years of project or program management experience, preferably overseeing multi-state or multi-team initiatives. - Minimum BA degree in related field. - Must be a sole US citizen without dual citizenship. - Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications. Preferred Qualifications - PMP, PgMP, Agile, or other recognized project/program management certifications. - Experience managing government, regulatory, or large enterprise programs. - Knowledge of contract management, vendor oversight, and procurement processes. Benefits - This is a Remote opportunity. Preference for candidates residing in Northeastern US or Midwest US regions. - The US base salary for this full-time position is $112,000 - $140,000 plus bonus and benefits. - Our salary ranges are determined by role, level, and location. - Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Core Business Hours - Travel: 25% - 80 Hours Bi-Weekly