As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Workday Delivery & Portfolio Manager in our Human Resources team. Are you energized by leading strategic global projects, and ready to drive meaningful impact within an HR Tech team that utilizes Monday.com and Workday? Do you thrive on bringing structure, transparency, and accountability to delivery? If you are a disciplined Project Management professional who can connect strategy to execution while partnering across stakeholders, this opportunity is for you. We need you to lead and oversee the implementation, optimization, and management of HR technology initiatives. This role requires a forward-thinking individual who can align HR technology solutions with organizational goals, streamline processes, and enhance employee experience. The ideal candidate will possess a blend of strategic thinking, project management expertise, and technical knowledge to drive successful HR technology transformations while collaborating closely with the broader HR project management team to ensure alignment with overall HR strategies and objectives. This is not a system configuration role, it is a delivery leadership role requiring strong PM discipline, structured thinking, and stakeholder influence within a Workday-enabled environment. Location: This position can be based out of our Alpharetta, GA or Lenexa KS office; or be remote in the US. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What You’ll Do Project Leadership: • Lead end-to-end project management for HR technology implementations, upgrades, integrations, and optimization initiatives, including those within Workday and related platforms. • Define project scope, objectives, deliverables, timelines, budgets, and success metrics in alignment with organizational priorities. • Develop and manage comprehensive project plans, RAID logs, milestone tracking, and executive-ready reporting. • Collaborate with cross-functional teams across HR, IT, Finance, and external vendors to ensure predictable and successful project delivery. Strategic Planning: • Contribute to the development and execution of HR technology strategies aligned with enterprise business objectives. • Partner with leadership to prioritize initiatives within the Workday and HR Technology roadmap using structured intake and backlog governance in Monday.com. • Identify opportunities for automation, process improvement, operational efficiency, and innovation across HR operations. • Leverage portfolio data and capacity insights to inform sequencing, resource allocation, and long-term planning. Stakeholder Management: • Act as a primary point of contact between HR, IT, and business stakeholders for technology-related initiatives. • Engage stakeholders to gather requirements, clarify expectations, provide structured updates, and surface risks proactively. • Facilitate trade-off discussions and confidently guide scope and prioritization decisions to maintain alignment with strategic goals. • Foster strong working relationships that promote transparency, accountability, and trust. Technology Implementation Oversight: • Lead implementation efforts across HR technologies including Workday, HRIS, ATS, payroll, learning, and performance systems. • Oversee configuration alignment, testing cycles, deployment readiness, and vendor coordination without serving as a system administrator. • Ensure data integrity, appropriate controls, and compliance with regulatory and security standards. • Drive disciplined change control and release management practices. Change Management: • Develop and execute change management plans to support adoption of new technologies and process enhancements. • Coordinate training, communication, and stakeholder readiness activities to ensure smooth transitions. • Support stabilization efforts post-implementation to ensure sustained operational success. Performance Analysis and Reporting: • Monitor project progress and portfolio health using Monday.com dashboards and structured reporting frameworks. • Measure outcomes against defined KPIs and success metrics. • Conduct post-implementation reviews and recommend enhancements based on performance data and stakeholder feedback. • Continuously refine delivery processes to improve predictability, transparency, and maturity across the HR Technology function. Who You Are • A highly organized, detail-oriented delivery leader who thrives on creating structure and driving predictable execution. • Action-oriented and confident, able to drive momentum, establish clear priorities, and provide thoughtful guidance when trade-offs are needed, all while building and maintaining strong, trusted relationships with key stakeholders. • A strong project manager and Scrum/Agile practitioner with the ability to implement agile processes proactively. • Technically adept and comfortable using tools like Monday.com to build sprint dashboards, backlog reporting, and delivery metrics that tell a clear story of progress. • A trusted partner with a dynamic communication style who works well across diverse stakeholders and fits a laid-back, excellence-driven team culture. • A strategic thinker who can assess current state, recommend improvements, and help define the path forward, not just manage tasks. What You Bring • Proven experience (5+ years) in project management or a similar role. • Strong knowledge of HR systems preferred (e.g., Workday, SAP SuccessFactors, Oracle HCM, ADP, or similar platforms). • Project Management and/ or Scrum Master certification (e.g., PMP, PRINCE2, or Agile) is highly desirable. • Excellent leadership, organizational, and communication skills. • Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment. • Analytical skills with experience in data-driven decision-making and problem-solving. Proficient in Excel and PowerPoint with intermediate skills in data analysis and presentation design. • Familiarity with HR processes, compliance regulations, and best practices. Why You’ll Love It Here • Opportunity to lead innovative projects that impact the organization’s HR strategy and employee experience. • Work in a dynamic and collaborative environment with a focus on professional growth and development. At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs: • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution • Pharmacy benefits with mail order options • Dental benefits including orthodontia benefits for adults and children • Vision benefits • Health Care & Dependent Care Flexible Spending Accounts • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children • Company-paid Disability benefits with very competitive salary continuation payments • 401(k) Retirement Savings Plan with competitive employer contributions • Competitive paid-time-off programs, including company-paid holidays • Competitive Parental Leave Benefits & Adoption Assistance program • Employee Assistance Program • Tax-Free Commuter Benefit • Tuition Reimbursement & Professional Qualification benefits In today’s world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo International, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo. Sompo International is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age. - - - - - - - - - - - - - - -

Lead solution architecture and design for BY implementations and enhancements. Conduct discovery workshops and translate business requirements into functional and technical solution designs. Own the end-to-end solution blueprint, including process design, configuration, integrations, reporting, and data migration. Drive integration architecture with upstream/downstream systems such as ERP (SAP/Oracle), EDI, carrier systems, OMS, WCS, and visibility platforms. Guide teams on BY configuration and best practices across logistics processes (inbound, outbound, planning, execution, freight settlement, warehouse operations). Define non-functional requirements: performance, scalability, security, monitoring, resilience. Support SIT/UAT strategy, defect triage, and ensure solution quality through signoffs. Work closely with stakeholders to manage scope, risks, dependencies, and release readiness. Provide leadership and mentoring to consultants/analysts and support knowledge transition. Present solution options, trade-offs, and recommendations Exceptional problem-solving skills and strategic thinking abilities. ABOUT US: Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. INFORMATION SECURITY RESPONSIBILITIES: - Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. - Take part in information security training and act while handling information. - Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). - Understand and adhere to the additional information security responsibilities as part of the assigned job role.

Role Description - Lead and oversee multiple projects within the program to ensure alignment with organizational goals and strategic objectives. - Develop program plans, including scope, timelines, resource allocation, budgets, and success metrics. - Coordinate and support project managers, providing guidance, removing roadblocks, and ensuring consistent communication and execution across all workstreams. - Monitor program performance, track milestones, and produce clear progress reports for senior leadership and key stakeholders. - Identify, assess, and mitigate risks, issues, and dependencies that may impact program delivery. - Manage program budgets, track expenditures, and ensure financial accountability and alignment with approved funding. - Facilitate cross-functional collaboration between internal teams, vendors, and external partners. - Establish and maintain strong stakeholder relationships, ensuring transparent communication and expectation management. - Drive continual process improvement, implementing best practices for program execution, documentation, and governance. - Ensure compliance with organizational policies, regulatory requirements, and contractual obligations. - Support change management initiatives, including training, communication, and adoption strategies for new processes or systems. - Present program updates to executive leadership, steering committees, and other governing bodies. - Ensure deliverables meet quality standards and that outcomes achieve the intended business value. Qualifications - Proven ability to manage complex programs with multiple stakeholders, timelines, and dependencies. - Strong understanding of project management methodologies (Waterfall, Agile, or hybrid). - Demonstrated experience with budgeting, forecasting, and financial oversight. - Excellent communication, presentation, and stakeholder-management skills. - Strong analytical and problem-solving abilities with a focus on proactive risk mitigation. - Ability to lead cross-functional teams and influence without direct authority. - Proficiency in project management tools such as MS Project, Smartsheet, Jira, Monday.com, or similar. - Ability to travel as needed to support program needs. Requirements - 5+ years of project or program management experience, preferably overseeing multi-state or multi-team initiatives. - Minimum BA degree in related field. - Must be a sole US citizen without dual citizenship. - Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications. Preferred Qualifications - PMP, PgMP, Agile, or other recognized project/program management certifications. - Experience managing government, regulatory, or large enterprise programs. - Knowledge of contract management, vendor oversight, and procurement processes. Benefits - This is a Remote opportunity. Preference for candidates residing in Northeastern US or Midwest US regions. - The US base salary for this full-time position is $112,000 - $140,000 plus bonus and benefits. - Our salary ranges are determined by role, level, and location. - Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Core Business Hours - Travel: 25% - 80 Hours Bi-Weekly

Program Context: Mcare IT Modernization Program “The Pennsylvania Insurance Department (PID), Medical Care Availability and Reduction of Error Fund (Mcare or Agency) is seeking a modified Commercial Off-The-Shelf (COTS) solution to administer excess Medical Professional Liability (MPL) system administration of coverage and compliance, claims, and fiscal operations; configurable workflows; robust data management and reporting; and responsive customer service” Key characteristics of the program include: · Government project operating in a regulated environment · 3-year program · Primarily waterfall delivery approach, with defined phases, formal stage gates, and structured approvals · Strong emphasis on documentation, compliance, auditability, and operational readiness · Multiple vendors and stakeholders requiring coordinated planning and execution Role Overview The individual will be responsible for architecting, establishing, and operationalizing IT Service Management (ITSM) for the Mcare IT Modernization Program, with a design that can scale to other programs and the broader organization over time. The role will author, implement, and maintain the Information Technology Service Management Plan (ITSMP) aligned to ITIL best practices and contractual requirements, ensuring service readiness for go-live and steady-state operations. In addition to the ITSM architect responsibilities above, the role will provide traditional technical project management as a secondary function focused on the delivery of defined technical capabilities, in support of the Program Manager. Key Responsibilities IT Service Management Architecture & Service Operations Enablement (primary; ≈60–70%) · Establish the ITSM architecture and roadmap for Mcare, including authoring and maintaining the Information Technology Service Management Plan (ITSMP) aligned to ITIL best practices and contractual requirements. · Establish the service management framework (roles/RACI, governance, cadences, escalation paths, service KPIs) and document end-to-end ITSM processes (procedures, templates, controls, and handoffs), ensuring alignment and implementation in the required tooling and reporting approach in coordination with internal teams, vendors, and stakeholders. · Lead the stand-up and operationalization of service management functions, including: o Service Desk o Incident, Problem, and Change Management o Availability, Capacity, Performance, and Reliability Management o Patch, Release, and Configuration Management o Data, Event, and Monitoring / Observability Management o Security and Vulnerability Management o Contingency, Continuity, and Disaster Recovery coordination · Ensure ITSMP and service operations are compliant with applicable policies, standards, audit expectations, and required tooling. · Define the managed service approach to ensure services are positioned to meet defined SLAs/OLAs; support definition of the service catalog, support model, escalation paths, and on-call expectations as applicable. · Establish service reporting and performance management, including: o Monthly SLA reporting o Monthly maintenance and operations (M&O) reporting covering incidents, security, performance, reliability, and recovery metrics · Establish the continual service improvement (CSI) framework (KPIs, reporting, governance, and intake process), develop the initial improvement roadmap/backlog, and transition ownership to the steady-state service operations team post go-live. Technical Capability Project Management (secondary; ≈30–40%) · Manage the delivery of defined technical capability deliverables across multiple workstreams by coordinating the right technical SMEs, tracking commitments, and driving closure through established program governance. · This role is not expected to be the primary technical expert, but must be technically fluent enough to plan work, challenge assumptions, and ensure readiness for operational handoff. Technical capabilities may include (non-exhaustive): o Accessibility (WCAG conformance) o Compliance, Cybersecurity and Risk Management (NIST 800-53, SOC 2, OWASP, audit, penetration testing, Software Composition Analysis, etc.) o Cloud & Infrastructure (SaaS deployment on Azure, DR, etc.) o Integration (REST API, FTP, etc.). o SDLC (Software Development Plan, Interface Control Document, Training Strategy, Testing Strategy, Environment & Release Management, etc.) · Maintain integrated work plans, schedules, dependencies, and milestones; publish status in a consistent cadence. · Translate technical requirements into actionable tasks and formal deliverables; ensure acceptance criteria and approvals are obtained per program standards. · Coordinate across technical teams, vendors, customers, and stakeholders to ensure deliverables are completed in alignment with scope, schedule, quality, and governance. · Provide hands-on project support for process- and documentation-heavy deliverables (e.g., plans, procedures, readiness checklists) when needed. · Maintain RAID items (risks, issues, decisions, dependencies), escalate promptly, and drive resolution with accountable owners. · Define and enforce operational readiness and handoff requirements for each delivered technical capability (support model inputs, monitoring/alerting requirements, runbooks/knowledge articles, change/release readiness, and training). Required Qualifications · Strong working knowledge of ITIL (certification preferred).