• Active prospecting (outbound) • Strong emphasis on phone outreach • Initial contact and qualification of B2B leads • Scheduling qualified meetings • Coordinating the calendar with sales representatives • Participating in strategic calls when necessary • Direct support to commercial management • Participate in training for professional development • Integrate into management rituals, providing updates on progress • Work with metrics and KPIs to continually improve results and processes.

• Lead Generation: Utilize various tools like social media and databases to uncover high-potential leads. • Outreach: Engage with prospects through calls, emails, and professional social channels. • Qualification: Identify the right fit for products by understanding prospects' pain points. • Appointment Setting: Secure high-quality meetings for account executives. • Skills Development: Keep current on modern sales techniques and technologies. • Collaboration: Work with sales and marketing teams to optimize approach. • Reporting: Maintain an accurate record of engagement with prospects and provide updates on lead generation activities.

Role Description The Repair Representative is responsible for assisting customers with emergency needs in terms of tow, rental, glass and physical damage repair coordination. The Repair Representative obtains, evaluates, analyzes, negotiates and monitors tow, rental and glass repairs and assists with coordination of body/mechanical repairs as needed. This is a full-time work from home position that will allow you to work 100% from your home residence in the St. Louis Metropolitan area or surrounding counties. Our department operates between the hours of Monday through Friday 7 a.m. - 6 p.m. CST. The schedules offered are based on current business needs. The pay range for this position is $17.36 - $18.81 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs. Responsibilities - Field calls to assist customers with emergency needs including tows, rentals, and physical damage coordination - Analyze and negotiate repair time and parts prices with glass vendors and tow facilities to ensure accurate and cost effective repairs - Ensure payment of vehicle repairs and parts invoices in a timely manner - Analyze and negotiate repair time and parts prices with body shops, dealerships and miscellaneous repair facilities, to ensure accurate and cost effective repairs as needed - Review Fleet Group and Vendor insurance compliance and process issues, handle certificate renewals and report findings to Repair/Compliance Supervisor - Work closely with all Risk Management teams to achieve and maintain department expectations and goals - Assist Claims Support Coordinators and Repair Compliance Coordinators as needed Qualifications - Must reside in the St. Louis Metropolitan area - Minimum of (1) one year or more of customer service experience - Minimum of (1) one year or more of administration experience - Intermediate knowledge of Microsoft Office applications (Word, Excel) - Automotive repair experience preferred - Bachelor’s Degree or Associate’s Automotive Degree in Collision Repair or similar field preferred - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future - Must have the ability to meet all work from home technical requirements Requirements - Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/) Competency Based Qualifications - Executing - Customer Service - Detail-Oriented - Analyzing - Communication - Flexibility Benefits - Paid vacation and choice time days - Medical, dental, and vision insurance benefits - Dependent spending account - Health savings account - Life and disability insurance - Fertility benefits - Employee Assistance Programs - Profit sharing - 401(k) employer match - Discounts and more!

• Take ownership of targeted outreach to potential clients through cold calls and personalized messages. • Take ownership of discovery meetings and process analysis with key stakeholders to ensure a strong handover of qualified demo opportunities. • Craft tailored value propositions by understanding the unique pain points of industrial stakeholders across Finance, Procurement, and Sales. • Independent and continuous improvement in outbound sales tactics. • Stay ahead of the market by continuously updating your commercial knowledge, analysing P2P and O2C processes, and tracking industry trends. • Prioritise complex tasks with clients and identify potential bottlenecks to push deals moving forward.