• Analysis and Design: Identify and analyze process automation opportunities, understand specific business requirements, and propose appropriate RPA solutions • Create detailed technical designs for efficient implementation of RPA bots • RPA Development: Use advanced development skills to create, configure, and deploy RPA bots on RPA platforms such as UiPath and Automation Anywhere • System Integration: Integrate RPA bots with existing systems, such as ERPs, CRMs and other enterprise applications, ensuring secure and accurate data transfer • Testing and Debugging: Perform rigorous testing to ensure functionality, stability and quality of developed RPA solutions. Diagnose and resolve any issues or errors identified during testing and production phases • Continuous Optimization: Monitor the performance of deployed RPA bots and implement continuous improvements to enhance the efficiency and effectiveness of automations • Technical Leadership: Guide and support the RPA development team by providing technical direction, sharing knowledge and promoting development best practices • Collaboration and Communication: Work closely with internal stakeholders, including business analysts, project managers and end users, to understand automation needs and expectations and deliver aligned solutions • Mentoring and Training: Train and upskill other RPA developers in advanced automation techniques, promoting professional development and team growth • Security and Compliance: Ensure that all RPA solutions comply with information security policies and internal regulations, protecting the company’s sensitive and critical data

Role Description Join our team and make a positive impact on the lives of others! We are looking for a Launch Specialist I for our National Expansion team. This is a remote role to cover our Cleveland Ohio market with some domestic travel required for launch purposes. The Launch Specialist I will report into the Manager of National Expansion on the National Expansion team. The purpose of this role is to implement standardized Intake processes and standards in a new state and carry best practices to other new states as part of the growth model. Every Day You Will: - Perform tasks associated with onboarding caregivers and patients without the need for oversight. - Know and properly document exactly where each case is holding in the onboarding process. - Timely follow-up with patients and caregivers. - Proper documentation and use of systems such as Salesforce and TalkDesk. - Pilot and refine new processes for Engagement and Intake in the new markets. - Collaborate with the Launch team and other departments to ensure the launch process is smooth. - Overcome roadblocks in the successful onboarding of caregivers and patients. - Identify and develop relationships with key players in each market. - Apply compliance and process requirements for each state. - Help improve the broader Launch process by providing a feedback loop of opportunities for improvement. - Develop basic proficiency in all pre and post care roles once on the team. Qualifications - A minimum of 2+ years in a consumer facing position handling high call volumes. - Must have examples of identifying process enhancements & improvements. - Possess a strong understanding of the importance of compliance with healthcare regulations and privacy laws (such as HIPAA). - Must have a background taking initiative to complete tasks and a proactive attitude towards optimization, innovation, and efficiency. - Adaptable and committed to a high-quality launch process. - Strong critical thinking and problem-solving skills. - Must have a proven track record building relationships quickly with a variety of stakeholders. - Exhibits strong self-motivation and the ability to drive projects forward independently. - Time and priority management skills translating to the ability to handle several priorities at once without losing quality. Benefits - Competitive compensation. - Medical benefits. - Retirement plans. - Wellness programs. - Fun company events. - Ongoing learning opportunities to grow your career.

• Develop low, medium, and high-complexity automations together with the RPA team, using Python and orchestration tools such as BotCity and similar • Be responsible for raising the technical maturity of the team and supporting management in identifying and adopting new technologies with a focus on hyperautomation • Ensure project delivery within the defined scope by removing impediments and facilitating communication among involved teams • Implement automation strategies aligned with the organization’s business objectives, leading the development and evolution of RPA bots • Use generative AI to optimize code, automate tasks, and increase productivity throughout the development lifecycle • Integrate different systems via APIs to enable efficient automations, ensuring compatibility and interoperability across platforms • Perform comprehensive testing to ensure the functionality and stability of RPA bots, and coordinate their validation in staging and production environments • Lead requirements analysis and the development of complex, scalable RPA solutions, defining automation architecture with a focus on system integrations and security compliance • Conduct thorough testing to guarantee functionality and stability of RPA bots, coordinating their validation in simulated and production environments • Actively participate in resolving complex issues and making technical decisions, often acting as the primary technical lead for the team and stakeholders • Develop and maintain ETL (extract, transform, load) processes, ensuring data quality and integrity using Databricks and other data management and processing systems • Provide technical support for incident resolution and optimization of automated processes, and produce detailed technical documentation for developed RPA bots • Continuously monitor RPA bot performance, performing updates and optimizations as needed to ensure maximum efficiency of automated processes • Ensure the team has up-to-date access to technical documentation • Other routine duties of the area

• Execute a strategic go-to-market plan to grow ABB’s pipeline and convert opportunities into sales across priority regions and industries. • Identify and engage with potential end users, system integrators, machine builders, and channel partners to promote ABB’s collaborative robot portfolio. • Collaborate closely with ABB’s robotics channel partners and territory sales teams to support robotics opportunity development and qualification, and conduct technical discovery sessions and product demonstrations to showcase robotics capabilities and value propositions. • Partner with marketing to implement targeted campaigns, regional events, and webinars to raise awareness of ABB's offerings, and represent ABB at industry trade shows, expos, and automation events to increase ABB Robotics visibility and market share. • Provide voice-of-customer feedback to global product management and engineering teams to support portfolio evolution, and maintain deep knowledge of competitive offerings and industry trends in all robotics.