This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Lead end-to-end Salesforce Field Service implementations, including architecture design across Work Orders, Assets, Scheduling, Mobility, Inventory, and Technician Enablement. - Architect scalable, API-driven integrations between Salesforce and ERP, billing, CPQ/Revenue Cloud, asset systems, and middleware platforms (MuleSoft, Boomi, OIC), ensuring clear system-of-record alignment. - Define and govern technical architecture standards, including clean-core principles, data models, event-driven frameworks, integration sequencing, and DevOps strategy. - Drive pre-sales solutioning: lead RFP responses, architecture design, effort estimation, risk identification, assumption documentation, demos, and executive client presentations. - Provide strategic advisory to clients on Field Service operating models, workforce optimization, automation, AI-readiness, and enterprise service transformation roadmaps. - Lead and mentor distributed development and integration teams, establishing code quality standards, architecture review governance, and issue resolution frameworks. - Serve as escalation point for complex technical issues across integrations, performance optimization, and cross-system dependencies. - Stay current on Salesforce innovations (Field Service, Platform Events, Data Cloud, AI capabilities) and translate roadmap updates into practical, scalable client solutions. - Develop reusable accelerators, integration patterns, and solution frameworks to strengthen go-to-market differentiation and delivery efficiency. - Take full ownership of technical delivery outcomes — aligning business process design, architecture integrity, and long-term scalability. Qualifications - Overall experience of 10+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Core or other capability technical implementations. - 5+ years of Apex programming, triggers, controllers and classes. - 3+ years of Lightning Aura Component or LWC programming. - Proven 2+ years of development team leadership experience. - Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate. - Strong experience developing components/applications using Lightning Framework. - Solid experience using standard Salesforce APIs (REST, Bulk, Streaming). - Excellent knowledge of Salesforce ecosystem. - Experience using Salesforce data tools. - Strong understanding of Salesforce SDLC. Requirements - Software architecture design using object-oriented and modularity principles. - Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies. - Technical documentation writing skills. - Design patterns knowledge and experience. - Basic knowledge of project management. - Experience with interviewing and on-boarding of engineers. - Experience managing geographically distributed teams.

• We are looking for an experienced and visionary Salesforce Tech Lead to lead our Salesforce development team. • The Tech Lead will be responsible for guiding the team in building high-quality solutions, defining the technical vision, mentoring developers, and ensuring the health of our Salesforce platform. • This role requires a combination of deep technical expertise, leadership skills, and a passion for solving complex problems, acting as the bridge between the technical team and business needs.

• You possess the expertise to design, build, and deploy complex solutions (Apex, LWC, Flows) independently. • You maintain rigorous operational hygiene. • You manage the information flow, ensuring leadership and clients are always aligned on status and risk. • You demonstrate unwavering professional reliability, including maintaining high-availability responsiveness during core business hours.

• Assists various stakeholders and teams with understanding capabilities of the Salesforce Marketing Cloud platform • Works closely with various stakeholders to elicit, define and refine requirements for the Salesforce Marketing Cloud platform • Works closely with various stakeholders to design solutions involving the Salesforce Marketing Cloud platform • Documents design solutions within the appropriate documents as dictated by the established development processes • Establishes and evolves best practices for the development efforts within the Salesforce Marketing Cloud platform • Provides leadership and guidance on all technical aspects of the Salesforce Marketing Cloud platform • Stays current on Salesforce Marketing Cloud platform features and capabilities • Identifies risks to the platform or individual initiatives that they are engaged with and helps develop risk mitigations.