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SOFTSWISS

Winning combination of software products for iGaming

Junior Setup Manager

ManagerManagerFull TimeRemoteJuniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Serbia

Posted

32 days ago

Salary

0

Seniority

Junior

EnglishRussian

Job Description

Junior Setup Manager

SOFTSWISS

• Manage client configuration requests such as RTP adjustments, betting limits, and currency setup to ensure accurate platform performance • Support operational continuity by processing and validating requests across multiple systems and tools • Process client requests (RTP changes, limits, currency additions) using internal tools to ensure accurate system updates • Analyse incoming requests and documentation to validate correctness before implementation • Work with Jira and Confluence to track tasks, maintain records, and ensure visibility across teams • Communicate with clients and internal stakeholders via Gmail to clarify requirements and confirm changes • Collaborate with development and product teams using GitLab to support issue resolution when needed • Maintain and update documentation to ensure consistency and knowledge sharing

Job Requirements

  • English proficiency at B1 level or higher
  • Russian language skills at B1 level or higher
  • Experience in iGaming or technical support
  • Strong information analysis skills with attention to detail
  • Ability to work independently and take ownership of tasks
  • Team-oriented mindset with effective collaboration skills

Benefits

  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events

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