Policy Administration Specialist Hybrid 1-2 Days in Office Locations - Remote - Maryland - Remote - US Full time Risk Strategies, Captives partner Oxford is looking for a detail‑oriented Policy Administration Specialist to support policy issuance for both ISO‑based and custom (ERM) insurance programs. This role focuses on assembling policy documents, supporting manual rating, maintaining accuracy and version control, and working closely with Underwriting, Insurance Operations, and Compliance. This position will also play a key role in the rollout of Oxford’s Policy Administration System (PAS), helping transition existing manual processes into a scalable, well‑controlled system. This is a great opportunity for someone who enjoys working with policy forms, improving processes, and growing alongside evolving systems. Key Responsibilities: Policy Assembly & Issuance - Assemble policies using approved ISO forms, endorsements, declarations, and Oxford’s custom coverage language. - Combine ISO and custom coverages into complete, accurate policy packets when required. - Ensure correct forms, edition dates, and versions are used. - Maintain organized electronic policy files and perform quality checks for accuracy. Manual Rating & Technical Support - Support manual rating using ISO rules, loss costs, and Excel‑based worksheets. - Assist with pricing and documentation for custom coverages. - Clearly document rating assumptions and decisions to support consistency and audit needs. - Help monitor and apply changes from ISO updates or internal program changes. Custom Coverage (ERM) Support - Assist with issuing and maintaining custom coverage forms, schedules, and program terms. - Track coverage versions and support updates in collaboration with Underwriting and Compliance. - Help standardize custom coverage components to support future automation. Compliance & Documentation - Maintain logs and documentation related to issued policies and forms. - Support internal audits and regulatory requests related to policy issuance. - Help create and maintain simple SOPs, checklists, and workflows. PAS Implementation & Operational Support - Support the transition from manual policy issuance to Oxford’s Policy Administration System. - Assist with testing, process documentation, and user feedback during implementation. - Serve as a go‑to resource for understanding policy workflows, system requirements and serve as the point of contact for developing those standard operating procedures. - Collaborate with internal teams and vendors to improve policy issuance processes. Collaboration - Work closely with Underwriting, Insurance Operations, Compliance, and Sales. - Help bridge underwriting intent with operational execution. - Contribute to building scalable, efficient policy administration processes. Capabilities: - Experience assembling insurance policies or working with policy documentation. - Experience with policy administration systems - Familiarity with ISO forms and commercial P&C concepts - Strong knowledge of Excel and structured templates. - Strong attention to detail and organized work habits. - Interest in process improvement and systems implementation. - Ability to work collaboratively across teams. - Clear communication skills and a proactive mindset. - Experience with custom coverages is a plus but not required. Requirements: - Bachelor’s degree preferred (business, risk management, finance, or related field) - 3–6 years of experience in insurance operations, policy administration, underwriting support, or a related role - Hands‑on experience assembling or reviewing commercial P&C policies - Exposure to ISO forms (usage, form selection, endorsements)—deep expertise not required - Experience working with manual or semi‑manual policy issuance processes Pay Range: $51,800 - $80,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Role Description The CAD Supervisor leads and mentors a team of CAD Technicians and Senior CAD Technicians within AVI-SPL’s centralized Computer Automated Design (CAD) organization. This role is responsible for day-to-day CAD delivery execution, ensuring work is properly scoped, routed to the optimized resource, scheduled, and completed in accordance with AVI-SPL standards. Reporting to the CAD Systems Manager, the CAD Supervisor focuses on queue health, delivery accuracy, standards compliance, and issue resolution, enabling predictable CAD delivery without escalation. This role plays a critical part in reinforcing consistent CAD practices across regions and delivery models. Responsibilities - Lead and mentor a team of CAD Technicians and Senior CAD Technicians, supporting skill development, performance, and engagement. - Serve as the primary escalation point for delivery issues within the CAD team, resolving issues prior to manager-level escalation. - Review incoming CAD requests for clarity, scope, and completeness prior to assignment. - Assign work based on skill level, capacity, complexity, and delivery expectations. - Maintain stable delivery queues with minimal firefighting and reactive rework. - Reinforce AVI-SPL CAD standards, best practices, and approved workflows across all assigned work. - Perform regular spot checks and reviews of CAD output to ensure accuracy and consistency. - Identify recurring quality or standards issues and take corrective action through coaching or process reinforcement. - Communicate delivery status, risks, and issues clearly to CAD leadership. - Participate in lessons learned and continuous improvement discussions as needed. - Support CAD leadership in refining delivery processes, tools, and workflows. - Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives. Qualifications - 4-6 years of professional CAD experience - 1-3 years of leadership, team lead, or supervisory experience - Demonstrated ability to lead, mentor, and develop CAD or technical team members. - Strong understanding of CAD workflows, standards, and quality control practices. - Strong understanding of Audio-Visual Integration best practices and industry standards for drawings - Ability to read and interpret architectural drawings and schematics. - Proficiency with AutoCAD or similar drafting tools. - Ability to assess work scope, estimate effort at a high level, and assign tasks appropriately. - Clear written and verbal communication skills. - Strong organizational skills and ability to manage changing priorities. - High School Diploma or equivalent. Requirements - Bachelor’s degree in Engineering, Drafting, or a related field (Nice-To-Have) - Experience supporting AV, AEC, or engineering design organizations (Nice-To-Have) - Prior experience supervising or leading a technical delivery team (Nice-To-Have) - Familiarity with enterprise collaboration or conferencing systems (Nice-To-Have) - Experience working within a centralized or shared-services delivery model (Nice-To-Have) Benefits - Medical benefits, including vision and dental - Paid holidays and PTO - Enjoyable and dynamic company culture - Training and professional development opportunities

Role Description This position is Remote in Eastern OR Central Time Zone. You will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: - Manages the ancillary referral process by handling incoming and outgoing orders and prior authorizations. - Serves as primary point of contact regarding referrals, by engaging in (telephonic and electronic) client and vendor communications. - Follows protocols to determine patient eligibility and task requests appropriately. - Learns computer system and navigates between computer applications and platforms to research information. - Determines whether authorizations are required for requested medical services. - References automated job aid tools via computer to research relevant rules, regulations, or procedures. - Identifies and contacts appropriate resources if necessary to clarify information and respond to medical requests. - Schedules appointments, provides information regarding appointments and medical services to patients. - Orders supplies/durable medical equipment requested through the appropriate vendor. - Ensures the order is entered correctly to submit to billing. - Provisioners complete 10 orders per day. Qualifications - High School Diploma / GED or equivalent work experience. - Must be 18 years of age or older. - 1+ years of experience in an office, claims or customer service environment. - Proficiency with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications. - Ability to work full-time (40 hours/week), Monday - Friday. Employees are required to work an 8-hour shift during our normal business hours of 8:00 AM – 5:00 PM EST. It may be necessary, given the business need, to work occasional overtime and weekends. Requirements - Must reside within Eastern OR Central Time Zone. - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Ability to manage and prioritize multiple tasks in a challenging environment with focused diligence. - Excellent verbal and written communication skills. - Strong organizational skills. - Possess time management skills; exhibits solid ability to prioritize work and perform multi-tasks. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements).

Role Description We are seeking an experienced SSRS Administrator to own, operate, and modernize a large-scale SQL Server Reporting Services (SSRS) environment. This administration and operations-focused role will ensure platform stability, high availability, secure deployments, and automated release pipelines as the environment transitions fully to Azure IaaS/VM-based hosting. This position is the primary owner of the SSRS platform post-transition, responsible for troubleshooting production issues, implementing DR processes, and enabling low-touch deployments so report writers can push changes without manual portal work. Responsibilities - Administer, maintain, and support SSRS environments hosted in Azure (IaaS/VM-based) - Manage scale-out SSRS cluster configurations and load balancing for traffic distribution - Plan and execute version upgrades, patching, and server/environment migrations - Manage SSRS encryption keys, including backup, restore, and synchronization across clustered nodes - Implement and maintain SSRS security, including RBAC, Active Directory integration, and secure credential management - Design, build, and maintain automated deployment pipelines for SSRS artifacts to support Dev/Test/Prod - Enable repeatable, version-controlled, rollback-capable deployments and push-button deployments for report writers - Troubleshoot report performance and failures by isolating issues across SSRS rendering/execution, SQL Server performance, and infrastructure/network latency - Monitor system health, analyze logs, and implement alerting for execution performance, subscriptions, and resource utilization - Develop and maintain backup and disaster recovery procedures for ReportServer databases and encryption keys - Validate deployments with automated smoke tests and report execution checks - Act as primary escalation point for SSRS production incidents and drive root cause analysis and long-term remediation Qualifications - Hands-on experience administering SQL Server Reporting Services (SSRS) in enterprise environments - Experience with SSRS installation, configuration, and scale-out (clustered) architectures - Experience designing and operating load balancing and high availability for SSRS - Experience with version upgrades, patching strategies, and environment migrations for SSRS - Experience managing SSRS encryption keys across environments, including backup and restore - Deep understanding of SSRS internal architecture (ReportServer and ReportServerTempDB, execution lifecycle, logging, caching) - Strong troubleshooting skills to isolate problems across SSRS, SQL Server, and infrastructure layers - Experience operating and supporting production systems with an ownership mindset - Experience designing or supporting automated deployment pipelines (CI/CD) for report deployments - Experience working in cloud-hosted environments, Azure VM-based deployments, including monitoring, logging, networking, and load balancing - Strong experience with monitoring, logging, and proactive alerting in production environments - Strong communication and collaboration skills to support report writers and act as escalation lead Nice to Have - Familiarity with Power BI and how it complements SSRS in an enterprise reporting strategy - SQL Server administration or performance tuning experience - Experience building CI/CD pipelines using GitHub, Azure DevOps, or Octopus Deploy - Experience with backup, disaster recovery, and high availability strategies in enterprise systems - Exposure to scripting or automation (PowerShell, Python) - Experience modernizing or migrating SSRS environments to cloud platforms