Role Description The Flight Operations Engineer works directly with airline customers, airframe manufacturers, and internal disciplines to: - Develop and maintain Operating Instructions which contain recommendations for in-flight engine operation. - Support resolution of issues related to in-flight engine operation, coordinate issues with airframe manufacturer’s Flight Operations groups, identify, recommend and evaluate changes to in-flight operational procedures. - Respond to airline customer and airframe manufacturer inquiries regarding in-flight engine operation and issue all-operators correspondence as necessary. - Conduct meetings of various types to provide engine operational information to airline pilots and/or flight operations personnel. - Conduct line rides or flight audits by recording data and observing procedures in the cockpit. - Support resolution of major aircraft events. - Ability to create and deliver effective presentations regarding in-flight procedures of interest to flight crews and other technical personnel. - Perform engine/aircraft engineering studies and report results. Qualifications - Bachelor’s degree in mechanical or aerospace engineering with 8+ years of engineering experience or 5+ years with an advanced degree. - Private Pilot license is required. - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program. - Ability to travel worldwide (~10%), sometimes on short notice. Requirements - 5 years of engine related technical experience including knowledge of large commercial aircraft and engine operation. - Familiar with engine systems and engine performance as well as PW engine models. - Engine performance and operability engineering analysis skills highly recommended. - MS Office skills and Airline Transport Pilot license is preferred. - Position requires self-motivation and ability to work independently. - Must be able to prepare high quality written work and be able to verbalize technical concepts effectively. Benefits - Relocation Package - Medical, dental, vision, life insurance - Short-term and long-term disability - 401(k) match - Flexible spending accounts - Flexible work schedules - Employee assistance program - Employee Scholar Program - Parental leave - Paid time off and holidays

Role Description The Operator Trainer is responsible for delivering high-quality technical training and ongoing support to customers and internal employees related to software systems and machine operations. This role plays a critical part in ensuring customers can operate equipment safely, efficiently, and confidently. The position requires extensive travel, strong communication skills, and the ability to adapt training methods to different audiences and environments. Key Responsibilities - Deliver comprehensive customer training programs covering software functionality and machine operation, both domestically and internationally. - Provide hands-on support to customers during the learning phase and early stages of machine operation to ensure successful adoption. - Conduct refresher and advanced training sessions for existing customers to reinforce knowledge and introduce new features or updates. - Facilitate internal training programs for new employees to support onboarding and technical knowledge development. - Support pre-acceptance and final acceptance testing at customer sites, ensuring training alignment with operational requirements. - Develop, update, and maintain training materials, including manuals, presentations, videos, and other learning resources. - Maintain accurate training records, attendance logs, and related documentation. - Create and issue training certificates upon successful course completion. - Collaborate with cross-functional teams (e.g., Engineering, Service, Sales) to ensure training content reflects current products and customer needs. - Act as a professional company representative when interacting with customers, partners, and internal stakeholders. Qualifications - Excellent written and verbal communication skills in English; additional languages are a plus. - USA visa to travel for trainings and conferences. - Willingness and ability to travel extensively, including international travel to Europe and the USA. - Confident, professional, and customer-focused demeanor, with strong interpersonal skills. - Flexible and adaptable work style with the ability to solve problems quickly in dynamic environments. - Strong computer and software proficiency; experience with technical systems preferred. - Technically inclined, with the ability to clearly explain complex concepts to diverse audiences. - High level of professionalism and respect when interacting with customers across cultures. - Ability to work independently while also contributing effectively as part of a global team. Company Description Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries.

• Provide expert technical guidance and direction to an offshore contract team to ensure high-quality execution of platform operations, automation, and reliability projects. • Own the operational health and performance of the data platform. • Lead and drive incident response and management for platform-related production issues. • Design and implement monitoring frameworks to govern service-oriented architecture (SOA) efficiently and intelligently. • Reduce operational toil by building self-service workflows, "guardrails," and infrastructure-as-code (IaC) solutions. • Managing the "traffic control" of data tasks (using tools like Airflow, Dagster, or Prefect) to ensure complex dependencies are handled efficiently. • Ensuring the right people have access to the right data (RBAC - Role-Based Access Control) without slowing down the business. • Building automated "circuit breakers" that stop data from reaching the warehouse if it doesn't meet quality standards. • Partnering with Legal/Security teams to ensure data handling meets GDPR, CCPA, or industry-specific regulations (HIPAA, SOX). • Managing the cloud budget (Snowflake/BigQuery/Databricks costs) and predicting how much compute power the company will need as data volume grows. • Translating technical constraints into business impact.

• Design, build, and manage our operating rhythms (Forecasting, Pipeline Council, Big Deal Reviews, and MBRs/QBRs). • Conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization • Collaborate with GTM leadership and cross-functional stakeholders to develop go-to market strategy and resource plans • Lead strategic projects to improve efficiency and effectiveness across the revenue organization. • Partner closely with technical teams to implement processes systematically. • Work closely with the data team to ensure data accuracy and availability for revenue-related activities. • Run our fiscal launch process in partnership with finance and planning teams (e.g., launching targets, designing territory process, etc.)