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Netwrix is a cybersecurity company specializing in data security solutions that help organizations identify and protect sensitive information, ensuring regulato
Technical Project Manager I, Professional Services
Location
United States
Posted
47 days ago
Salary
0
Seniority
Senior
Job Description
Technical Project Manager I, Professional Services
Netwrix
• Manage small to mid-sized client-facing projects within defined scope, timeline, and budget. • Coordinate internal teams and external stakeholders to maintain alignment on project goals and deliverables. • Track project schedules, dependencies, risks, and issues, escalating concerns appropriately. • Maintain accurate project documentation, records, and status reports to support transparency and decision-making. • Communicate project updates, risks, and milestones effectively to customers and internal stakeholders. • Draft and refine process documentation, workflows, and recommendations for delivery improvement. • Support risk and issue management activities to ensure smooth project execution. • Collaborate cross-functionally with technical, delivery, and business teams to drive successful outcomes. • Contribute to continuous improvement of project management standards and best practices.
Job Requirements
- Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Experience in project management, consulting, or client-facing software implementation or professional services roles.
- Working knowledge of project planning, scheduling, and delivery tracking methodologies.
- Demonstrated ability to manage timelines, deliverables, and dependencies with limited supervision.
- Strong stakeholder communication skills and the ability to build effective working relationships with customers and internal teams.
- Experience identifying risks and issues and escalating appropriately to support successful project outcomes.
- Ability to work directly with customers, resource managers, and Engineers to ensure expectations are managed against contract responsibilities.
- Experience with managing projects governed by a statement of work as well as working with professional services back-end administration and reporting.
- Strong services-oriented administration background.
- Able to take a consultative approach and make sure scope and project boundaries are maintained.
- Proficiency with basic project reporting, data tracking, and documentation practices.
- Salesforce.com, Mavenlink/Kantata and Office apps - advanced skill level.
- Beneficial certifications: PMP certification or PRINCE 2 Practitioner or similar Scrum Master or Product Owner Certification Scaled Agile Framework (SAFe) Certification ITIL Foundation
Benefits
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
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