• Own the overall project design and delivery focused on achieving outcomes across multiple complex initiatives. • Act as the senior point of accountability for scope, timelines, budget, risk, and quality. • Lead and influence cross-functional teams, ensuring alignment, accountability, and delivery discipline. • Establish and enforce project governance, delivery standards, and best practices while remaining delivery-focused. • Partner closely with clients and internal leadership to set expectations, make trade-off decisions, and resolve escalations. • Provide clear direction to keep projects moving forward and teams unblocked. • Proactively identify delivery risks and dependencies, and drive mitigation strategies at a strategic level. • Oversee project financials, resource planning, and delivery forecasting to ensure commercial success. • Communicate project health, milestones, and risks to executive stakeholders with clarity and confidence. • Support continuous improvement across delivery processes, tooling, and team performance.

Role Description We're growing our Services organisation and looking for a senior Customer Deployment Project Manager to bring dedicated, end-to-end ownership to a high-visibility, complex client programme inside our Product Services Division. This is a Customer Deployment Project Manager role within Product Services, focused on owning end-to-end delivery of customer onboarding from kick-off through to go-live. You'll drive multiple concurrent deployments simultaneously, combining structured project management rigour with the relationship skills to guide customers confidently through the process, unblock issues swiftly, and build trust at every stage. This is not a passive plan-tracking role. Success requires structured delivery discipline, sharp stakeholder instincts, and the ability to lead customers — from operational contacts through to Senior Leadership — through complex onboarding journeys with clarity and pace. - End-to-end deployment delivery, from signed contract through to customer go-live - A portfolio of concurrent customer deployments, delivered on time, in scope, and to a high quality bar - Cross-functional task coordination across Alliants deployment, engineering, support, and third-party vendors - Customer governance and communications — kick-offs, project reviews, and escalation forums - Detailed deployment plans reflecting dependencies, risks, and resource constraints - Salesforce-based project tracking that gives the wider business accurate pipeline visibility - Senior stakeholder relationships, including Business Sponsors and executive contacts - Continuous improvement of deployment efficiency, reducing time-to-go-live across the portfolio Qualifications - 3+ years of experience as a Project Manager, ideally in SaaS, technology, or hospitality-tech - A track record of delivering multiple concurrent projects to time, scope, and quality - Strong command of structured delivery methodologies — building and managing detailed plans, tracking dependencies, and holding teams accountable to milestones - Exceptional stakeholder communication skills, confident leading governance forums and handling difficult conversations with customers at all seniority levels - Active listening and problem-solving orientation — able to identify root causes quickly, propose solutions, and maintain forward momentum - Proficiency with project management tools (Jira, Confluence) and CRM platforms (Salesforce) Requirements - Takes full ownership of delivery outcomes across complex initiatives, not just coordination or status tracking - Is comfortable operating autonomously, setting direction and driving execution without constant oversight - Can balance near-term execution pressure with longer-term transformation and delivery objectives - Communicates clearly and confidently with both technical and non-technical stakeholders, including in client-facing environments - Remains calm, pragmatic, and decisive when navigating ambiguity, competing priorities, and delivery pressure

• Provide consulting services for Sia/LBG’s clients including, but not limited to: · Routinely provide tactical support for day-to-day project activities such as meeting minutes, action tracking/follow-up, decision tracking, etc. · Actively contribute to project management deliverables (reports, dashboards, etc.) and routine updates (schedule, budget, risk), typically preparing initial drafts. · Build and maintain detailed predecessor-driven project schedules (Gantt charts, integrated timelines) utilizing scheduling tools/software (e.g., MS Project, Smartsheet, Planisware, Primavera, or equivalent). · Provide clear and timely schedule updates, variance analyses, and risk assessments to project leaders and stakeholders to ensure project schedules remain aligned with project strategy, portfolio priorities, and key decision gates (e.g., regulatory submissions, health authority interactions). · Coordinate across project functional areas and personnel as required to ensure progress of project activities. · Support the building and management of a team representing various functions and sites, including the management of multiple projects and teams across multiple locations. · Demonstrate and foster excellent teamwork, with the ability to navigate within multidisciplinary teams. · Balance project demands to support alignment/realignment of Budget, Quality, Timeline and Scope, as needed. · Support product development meetings, and make sure all Project Leaders, and/or subteam leaders, have all information and support needed to implement the project. · Focus on customer service, with agility and clear communication. · Adhere to Sia/LBG quality standards regarding client deliverables.

Role Description We are seeking a highly experienced IT Project Manager to support a large, complex GSA Blanket Purchase Agreement (BPA) Call focused on internal HR systems and enterprise modernization. This role is ideal for a contractor with deep federal IT delivery experience, strong stakeholder management skills, and a proven ability to lead multidisciplinary teams in a fast-paced, acquisition-driven environment. - Lead day to day management of a large, complex BPA Call—or multiple related Calls—supporting GSA’s internal HR systems and enterprise HR modernization initiatives. - Serve as the contractor’s primary point of contact for the Program Manager, ordering activity Contracting Officer (CO), BPA level COR, and BPA Call level COR(s). - Ensure all BPA Call requirements, deliverables, and milestones are met on schedule and in compliance with contract terms. - Oversee project planning, execution, risk management, quality assurance, and performance reporting for all assigned Calls. - Coordinate technical teams, business analysts, developers, and integration specialists to deliver HR system enhancements and modernization capabilities. - Conduct enterprise wide horizontal integration planning to ensure HR systems align with related functional systems, data flows, and enterprise architecture. - Manage stakeholder engagement across GSA offices, customer agencies, and cross functional HR system owners. - Prepare and maintain project documentation, including project plans, status reports, risk registers, and communication materials. - Identify and escalate risks, issues, and dependencies, recommending mitigation strategies to maintain delivery momentum. - Support change management, user readiness, and adoption activities for HR system updates and new capabilities. - Ensure all work complies with federal IT security, governance, and acquisition requirements. Qualifications - US Citizen - BA/BS degree in a related discipline and 10+ years of directly related experience - No degree with 14+ years of directly related experience - MA/MS or MBA with 8+ years of directly related experience - PhD with 7+ years of directly related experience Preferred Qualifications - Proven success managing large federal IT projects, preferably involving HR systems, HRIS platforms, or enterprise shared services. - Strong understanding of federal acquisition processes, BPA structures, and COR/CO engagement. - Experience coordinating complex system integrations, data migrations, and modernization efforts. - Ability to lead cross functional contractor teams and collaborate effectively with government stakeholders. - Excellent communication, documentation, and presentation skills. - PMP, FACP/PM, Agile, SAFe, or ITIL certifications are highly desirable. Benefits - A company that lives its core values, prioritizing integrity, accountability, and excellence. - Paid Time Off (Personal, Vacation, Sick Leave). - Comprehensive Health Coverage (Medical, Vision, Dental). - Flexible Spending Account (FSA) Options for healthcare and dependent care. - Short Term & Long Term Disability Coverage. - Life Insurance & Accidental Death & Dismemberment Protection. - Employee Wellness Resources & Assistance Programs. - Financial Counseling Programs to support long term planning. - Commuter Benefits for work life ease. - 401(k) with 100% immediate employer matching.