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Grafana Labs logo
Grafana Labs

Grafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations

Senior Solutions Engineer, Growth

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 501-1,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

California

Posted

108 days ago

Salary

$204K - $254K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishGrafana

Job Description

Senior Solutions Engineer, Growth

Grafana Labs

• Join as an early member of a high growth team working together to solve technical and customer problems the right way. • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers. • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility. • Deliver product and technical presentations to potential and existing customers. • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape. • Drive product conversations based on need and problems learned during customer interactions. • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.

Job Requirements

  • 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
  • We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership.
  • We are a remote-first company so you would need to learn to work and collaborate with an international team.
  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products.
  • You will love solving technical challenges and thrive on bringing creative solutions to our customers.
  • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!.
  • You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!

Benefits

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

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