Role Description They are looking for a Shopify Operator to take ownership of day-to-day business operations and support the company’s scaling efforts. - Manage daily Shopify store operations, including product listings, catalog updates, and backend maintenance - Oversee customer service workflows and ensure timely resolution of issues - Handle inventory tracking, forecasting, and coordination with suppliers - Manage purchase orders (POs), supplier communications, and shipment tracking - Coordinate with vendors to ensure stock availability and timely fulfillment - Build and maintain dashboards to track performance (sales, inventory, CAC, etc.) - Analyze business data and translate insights into actionable improvements - Maintain records of invoices, expenses, and basic bookkeeping tasks - Support financial tracking and reporting accuracy - Assist in onboarding new tools, software, and marketplaces - Support wholesale lead generation and management - Collaborate across marketing, SEO, and media buying initiatives - Identify operational inefficiencies and implement scalable systems - Own internal organization, documentation, and workflow optimization Qualifications - Ideally, 5–10 years of total work experience in a fast-paced, unstructured environment - DTC e-commerce operations with physical products is required - 2–3 years of experience in e-commerce operations or business operations - Strong hands-on experience with Shopify - Solid understanding of end-to-end DTC operations - Experience with data analysis and dashboard creation - Familiarity with inventory management and logistics workflows - Basic knowledge of accounting principles (POs, invoices, tracking) - Understanding of marketing, SEO, copywriting, and media buying fundamentals - Ability to connect operational insights with business performance - Highly organized with strong multitasking ability - Self-starter with strong ownership mindset - Comfortable working remotely and managing multiple priorities Requirements - Willing to work 40–50 hours per week, with 2–3 hours expected over weekends as needed - Able to align with PST (Pacific Time) working hours for the first 2 months during onboarding - Full remote flexibility Benefits - Competitive salary: $1,000 – $1,500/month based on experience - Fast salary growth tied to performance and business scaling - High ownership role with direct exposure to business growth

Role Description This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is seeking an Ecommerce Manager to oversee their Shopify store, focusing on optimizing product listings, website updates, and inventory management to ensure a seamless and high-quality user experience. Location: Fully-Remote (9 AM - 5 PM EST) We are seeking an E-commerce manager to manage and optimize our client’s Shopify store. This role involves handling front-end updates, product listings, inventory management, and website optimization. The ideal candidate will have a keen attention to detail, strong organizational skills, and the ability to work effectively in a remote, fast-paced environment. Key Responsibilities - Shopify Management - Manage Shopify store and front-end updates, ensuring smooth operations and up-to-date product listings. - Add and update product descriptions, images, and variants, ensuring all information is accurate and consistent. - Maintain accurate inventory levels, ensuring products are correctly represented and availability is accurate. - Product Listings & Updates - Ensure products are properly listed with accurate descriptions, images, variants, and pricing. - Set up new product listings, update existing products, and ensure products are optimized for searchability. - Banners & Collections - Manage website banners, ensuring promotional materials are up to date and optimized for conversion. - Regularly update collections and manage featured products to ensure high-quality user experience. - Product Imagery Optimization - Optimize product imagery for a high-quality user experience and to increase conversion rates. - Ensure that images are properly sized, aligned with brand standards, and look great across devices. - Website & Customer Experience Optimization - Ensure the website is always updated, and product-related issues are quickly addressed. - Monitor and optimize the customer journey, improving the overall online shopping experience. - Lead ongoing CRO efforts by identifying friction points, running A/B tests, and implementing site optimizations to improve conversion rate and overall customer experience. - Partner with the development team to define and prioritize new site functionality, translating business needs into clear requirements and actionable briefs. - Identify and document site issues, logging detailed bug tickets and following through to resolution with developers. - Own QA process for site updates and releases, testing functionality end-to-end to ensure a seamless customer experience. Qualifications - 3-5 years of experience in eCommerce, with Shopify proficiency. - Strong understanding of product listings, inventory management, and website optimization. - Experience managing front-end updates and product uploads within an eCommerce platform. - High attention to detail, ensuring accurate product data and an organized product catalog. - Strong organizational skills and ability to prioritize tasks effectively. - Experience with product imagery optimization and enhancing website user experience. What Success Looks Like - A well-organized and optimized Shopify store that runs smoothly and consistently offers a positive user experience. - Accurate and up-to-date product listings with clear descriptions, high-quality images, and proper variants. - Efficient product management ensuring accurate inventory and up-to-date information on the website. - Improved customer experience on the website through seamless banners, collections, and optimized product imagery. Opportunity This is a great opportunity to join a growing eCommerce company where your attention to detail and organizational skills will directly impact the company’s online presence. As an E-commerce Manager, you will play a critical role in ensuring that the e-commerce store operates efficiently and provides an excellent customer experience. If you’re highly organized, passionate about eCommerce, and looking to grow your career, this role offers significant opportunities for advancement. Application Process - Fill in the application form - Record a video showcasing your skill sets

• Take charge of performance marketing and conversion rate optimization (CRO). • Manage Meta advertising campaigns with a monthly ad spend of $6-8K. • Optimize current agency performance or source/manage new paid media partners. • Develop and execute high-performing creatives using existing content. • Run structured A/B tests to improve campaign performance. • Build and A/B test landing pages on Shopify to maximize conversion rates. • Identify and address leakage across the end-to-end funnel to improve conversion. • Focus on increasing email signups via Klaviyo.

• Deliver friendly and solution-oriented support via phone, chat, and email • Conduct structured phone interviews with potential customers to assess needs and recommend products • Drive upsells by identifying value-aligned opportunities – no pushy tactics here • Resolve customer issues with calmness, care, and follow-through • Record feedback and flag trends to help the team improve our services • Maintain a professional tone that reflects our brand values across all communication channels • Collaborate cross-functionally to ensure a smooth customer journey from start to finish