Role Description In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones. - Handle the process of Evaluators acquisition for the forecasted missions in operating areas. - Ensure proper scheduling and execution of the fieldwork projects as per company standards. - Verify that field surveys are electronically submitted on time and meet our standards (quantity VS quality). - Conduct surveys screening and validation. - Set appropriate pay rate to evaluations while making sure operation margin target is reached. - Contribute to the Evaluators Database optimization and make sure data are updated. - Maintain healthy relationship with Evaluators. - Ensure the finance team has all their payment details of evaluators to receive their payments on time. Qualifications - Diploma in Administration, Business, Management, or relevant field. - At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing. - Native Japanese, excellent communication skills in English as you will be the contact person for the Evaluators. - Social media/Tech savvy (personal or professional). - Microsoft Office skills required; other software knowledge is appreciated! - Interest/experience in social media outreach and community management. - Excellent organizing skills to coordinate project activities. - Ability to multitask and manage time well. - Being resourceful, proactive, and having a problem-solving mindset. - Ability to work with details and time-sensitive issues. - Passionate, positive, and outgoing personality. - Ability to work as part of a team. - Ability to work under pressure and manage stress. - Customer-service orientation.

Manage the execution of programmatic ad campaigns, build private marketplace deals, collaborate with clients for activation, and optimize performance to meet campaign goals while ensuring operational excellence.

• Spend time with Bellroy's retail leadership in Melbourne, getting across the growth strategy, brand standards, and understanding our culture, values, and products • Meet regularly with the Flatiron Store Manager (we're recruiting them at the same time as you) to shape the first U.S. store experience together — from operational standards to opening day readiness • Connect weekly with the Retail Operations Manager for Australia to share approaches and start building consistency where it makes sense • Take ownership of the U.S. site pipeline - review opportunities already in play, build relationships with brokers and landlords, and sharpen the criteria for where Bellroy should show up next • Lead fit-out and construction timelines, building relationships with contractors and making sure builds are tracking to budget and schedule • Understand the current retail technology stack and partner with our tech team on the implementation roadmap • Share weekly updates with the retail leadership team on what you're learning, what's working, and where we need to make calls • Sit down with the Chief Financial Officer and Chief Commercial Officer to evaluate the commercial case for new sites • Map the U.S. retail landscape - what brands are doing interesting things, where the emerging opportunities are, and what the competitive dynamics look like in the markets we're considering.

Title: Senior Associate, Inbound Operations Location: New York United States Job Description: Overview At Brooklinen, operational excellence begins long before a product reaches our warehouse. We’re looking for a Senior Associate, Inbound Operations, to take ownership of our First Mile operations — helping ensure inbound shipments move efficiently, reliably, and on time from origin to destination. Reporting to the Senior Director, Operations, this is a hands-on role with meaningful ownership across our inbound freight network. You’ll work closely with freight forwarders, customs brokers, and 3PL partners, while partnering cross-functionally with Planning, Production, and Operations to bring clarity, alignment, and momentum to how products move through our network. This role is a strong fit for someone with a foundation in supply chain and inbound logistics who is excited to take ownership, solve problems thoughtfully, and contribute to building operations that scale with the business. What You’ll Do Inbound Execution & Partner Management - Own end-to-end inbound shipment execution, from booking through final warehouse receipt - Ensure shipments are delivered accurately, on time, and aligned to business priorities - Serve as the primary point of contact for freight forwarders, customs brokers, and 3PL partners - Build strong working relationships while holding partners accountable to SLAs - Coordinate inbound scheduling and receiving flow with 3PL partners Visibility, Reporting & Problem Solving - Maintain accurate shipment visibility across systems and ensure data integrity - Reconcile warehouse receipts and resolve discrepancies independently - Own weekly reporting and monthly freight KPIs, surfacing insights to support decisions - Monitor inbound flow across freight modes, identifying risks early - Take proactive steps to resolve issues and keep shipments moving Cross-Functional Partnership & Process Improvement - Partner with Planning, Merchandising, and Production to align on priorities, timelines, and vendor readiness - Communicate clearly on shipment status, delays, risks, and tradeoffs - Lead and contribute to initiatives that improve visibility, reduce manual work, and support scale - Help build more efficient, scalable ways of working across inbound operations What Success Looks Like - Inbound shipments move reliably, with clear visibility and minimal disruption - External partners are well-managed and consistently meeting expectations - Data is accurate, timely, and trusted across teams - Cross-functional partners feel informed, aligned, and supported - You are seen as a thoughtful and dependable owner who identifies issues early and drives resolution What We’re Looking For - Bachelor’s degree - 3+ years of experience in inbound operations, supply chain, or logistics, with direct ownership of inbound freight - Experience working with freight forwarders, customs brokers, and 3PL partners - Proficiency in NetSuite or a comparable ERP system - Strong Excel skills and comfort working with data - Excellent organizational skills and ability to manage multiple workflows simultaneously - Clear and confident communicator, comfortable managing both internal and external stakeholders - Self-directed and solutions-oriented, with the ability to operate independently - Interest in improving processes and building more efficient ways of working Nice to Have - Experience in e-commerce or direct-to-consumer environments - Familiarity with multiple freight modes (ocean, air, ground) - Experience across transpacific and transatlantic shipping lanes - Exposure to freight visibility or supply chain workflow tools Compensation Base salary range: $70,000–$85,000, plus equity. Compensation is determined based on experience, skills, and market data. Benefits & Perks • Up to 100% medical, dental, and vision coverage (employee-only) • Fertility & family-building support (up to $20,000 lifetime) • 401(k) with a 4% company match • 16 weeks fully paid parental leave • 20 vacation days (25 after 5 years) plus year-round Summer Fridays • Hybrid work schedule with two core in-office days (Tues–Thurs) • Remote Thanksgiving week and remote last week of December • Up to four additional remote weeks per year with approval • 40% employee discount plus seasonal product allowance • One Medical, Talkspace, and $1,000 per year via Joon for wellness • One-month paid sabbatical at five years Why Join Us? Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger. About Brooklinen Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other. #LI-Hybrid #LI-MK