Role Description We are building a high-performing programming and operations function within Client Success. As Manager, you will build and lead a small, regionally distributed team responsible for survey programming, quality assurance, and platform operations at scale. You will own how work gets done. This includes defining workflows, improving quality, and enabling researchers and clients to move faster with confidence. You will operate at the intersection of research, technology, and execution. The systems you and your team will build will be scalable, solve problems in real time, and raise the bar for how we deliver across our platform. If you enjoy building structure in fast-moving environments and leading teams that deliver with precision, this role is for you. How You’ll Make an Impact: - Build and lead a high performing team of 2-4 survey programmers across multiple geographies. - Define an operational model for optimal collaboration and ways of working between researchers and programmers across multiple clients and geographies. - Support high volume research execution by quickly and efficiently programming simple and complex surveys across multiple survey platforms depending on project needs (e.g., proprietary platforms, third-party tools), adapting approach based on research requirements and platform capabilities. - Become expert in multiple survey platforms and adapt programming approach based on platform capabilities and research requirements. - Provide quality control by performing checks prior to survey launch, testing all logic, quotas and data capture, validating survey performance across devices. - Facilitate customer use of our platform, managing our “help” feature by quickly and effectively answering client questions and providing tips. Track issues and create tickets to drive product enhancements. - Support data impact by providing data to clients, including conducting simple analyses, creating cross tabs and doing data matches as needed. - Upskill the CS Team by maintaining working knowledge of platform updates, capabilities, and limitations. - Partner with Product team to translate user feedback into platform improvements and enhancements, influencing how Konovo’s technology evolves. - Support fieldwork success by monitoring survey performance, troubleshooting issues, and escalating risks early to the client-facing research teams. - Leverage AI tools to improve programming efficiency, automate workflows, and increase team output. Qualifications - 3 to 5 years of experience designing and executing survey-based market research projects, ideally in health or life sciences. - Hands-on experience with platforms such as Qualtrics, Decipher, or similar tools. - Proven ability to manage multiple projects in a high-volume, deadline-driven environment. - Experience working in customer engagement and workflow tools (e.g. Intercom) to manage inbound queries, build structured response workflows, and improve support efficiency within a survey or research platform. - Strong understanding of survey logic, quotas, and data quality best practices. - Experience with advanced methodologies such as conjoint or MaxDiff preferred. - Problem-solving and troubleshooting skills. - Advanced Excel skills; comfortable working with data outputs and basic analysis. - Track record of improving processes, not just executing them. - Clear, structured communicator who can translate technical concepts for non-technical stakeholders. - Detail-oriented with strong organizational skills, capable of managing multiple projects simultaneously. - Comfortable working across time zones and supporting global teams. - Knowledge of healthcare industry regulations and standards (e.g., HIPAA, GDPR) is a plus. - Willing to work flexibly and support team coverage across UK working hours, US Eastern time and US West Coast time. - Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience. Benefits - Work on cutting-edge AI-powered solutions and industry leading services that transform healthcare insights. - Be part of a mission-driven company that is revolutionizing healthcare decision-making. - Join a fast-growing global team with career advancement opportunities. - Thrive in a collaborative, remote work environment that values innovation and flexibility. - Make a real-world impact by helping healthcare organizations innovate faster.

Role Description This role is a remote opportunity, however applicants must be based in the US and on an EST timezone. This is a maternity leave cover contract for 5 months. Are you a dynamic Talent Acquisition Specialist ready to play a key role in supercharging our commercial growth in the US? This isn't just about filling seats; it’s about strategically building the teams: Sales, Customer Service, Customer Success, and Marketing, that fuel our position as the largest and fastest-growing beauty booking app in the world. You'll be instrumental in shaping our top-tier TA strategy, ensuring we attract, select, and onboard the best GTM talent, with a special focus on US expansion. We’re looking for you to bring your creative side to identify, connect, and bring on the best commercial talent to Booksy. If you're someone who is wired to self-start, can navigate a fast-paced, ever-changing environment with a positive attitude, and is ready to mix long-term strategic work with short-term priorities, then the chances are you’ll thrive in this role. Salary: $90,000-100,000 annual base. What you’ll bring to the team: - Experience in recruiting at a high-volume, with exposure to field sales/ junior GTM recruitment being an added bonus. - Comfortable working with around 10-15 requisitions at a time, end-to-end. - Agency experience + experience in a start-up/scale-up environment is our preferred background. - Must be based in the EST timezone. - Strong admin and organizational skills, able to effectively prioritize time. - Experience with strong reporting capabilities (tracking in-put and out-put metrics). - Passion for delivering an outstanding candidate experience and representing the company’s brand in a professional, authentic way. Benefits - This is a fully remote position, as we are spread across the globe we ask that candidates are based in an EST timezone in the US. - Remote work with $50/month home phone/internet reimbursement. - Comprehensive health, dental, and vision coverage with UHC. - Company paid STD and LTD, and Basic Life Insurance at 1x salary. - FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus. - Accident/Hospital/Critical Illness voluntary plans available. - 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period. - PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over). - EAP (Employee Assistance Program). - Voluntary Pet Insurance through Fetch. - Financial wellness tools through SoFi and Ladder. - Discounts via Perkspot. - Booksy benefit $50 per month to use on services in our app. Company Description A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy.

Role Description The key focus for the Recruitment Relationship Manager I is to lead the successful fulfilment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. This position will support high volume manufacturing hiring. Reporting into the Recruitment Operations Manager, Recruitment Operations Executive, Program Leader, or Program Executive, you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. - Undertake recruitment activities with a focus on direct sourcing. - Understand the recruitment delivery process and carry out activities accordingly to ensure that account KPIs are met. - Communicate recruitment trends, market intelligence, and act as a Talent Advisor to hiring managers. - Partner with and utilize AGS internal COEs and shared services groups to best navigate client needs. - Effectively manage stakeholders to prevent escalations where possible. - Anticipate roadblocks and develop proactive solutions. - Act as a “talent advisor” to client stakeholders, providing consultative and strategic solutions. - Identify and escalate risk or compliance issues. - Learn and adapt to the client, market dynamics, and industry trends. - Manage requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times. - Provide recruitment guidance and advice to the Recruitment Sourcing Specialists and Recruitment Coordinators located in the Recruitment Delivery Center. - Monitor and analyze recruitment activity of designated business area for accurate volume forecasting. - Coach candidates on how to prepare for selection stages. - Provide professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practice. - Utilize specialist market knowledge to assist with the development and ongoing management of pre-qualified Talent Pools in collaboration with the Recruitment Sourcing Specialist. - Meet or exceed all necessary SLAs and KPIs related to the client and the role. - Coach, lead, and mentor the RSSs, TAs, and RCs assigned to the account. Qualifications - 3+ years of experience in end-to-end recruitment within the staffing industry or Corporate HR, preferably with a global organization. - Prior experience conducting behavioral based interviews for a variety of roles. - Ability to understand and enact MSAs and SOWs. - Successful experience managing multiple searches and stakeholders at different stages of the recruitment lifecycle simultaneously. - Strong understanding of analytics and ability to translate data into results or action items. - Ability to influence without authority. - Demonstrated experience creating and implementing sourcing plans. - Thorough knowledge of OFCCP compliance. - Excellent communication and interpersonal skills. - Functional knowledge of Microsoft Office. - Prior experience in using an Applicant Tracking System (ATS). - Ability to write client-oriented communications e.g. emails, job descriptions. - Ability to give presentations to clients ranging in group size of one to fifteen (1-15). - Tertiary qualification in business or a related discipline is highly desirable. Bachelor’s degree preferred. Requirements - Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington, and Maryland. Benefits - Medical, dental & vision. - Hospital plans. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents). - Company paid short and long-term disability. - Health & Dependent Care Spending Accounts (HSA & DCFSA). - Employee Assistance Program. - Tuition Assistance. - Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave).

Role Description As a Recruiter you are part of a team of highly skilled recruiting professionals working on high-volume and/or hard to fill positions for PeopleScout’s RPO clients. The Recruiter will provide staffing and recruiting solutions relied upon by the client. This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the Recruiter must be sensitive to corporate needs, employee goodwill, and the PeopleScout brand. Location: Remote Responsibilities - Responsible to implement staffing and recruiting processes, strategies, and solutions - Source, recruit, screen, interview and assess high volumes of candidates for exempt and nonexempt roles to exceed the client’s needs and expectations - Build strong relationships with hiring managers and facilitate positive candidate experiences - Facilitate frequent (typically weekly) update calls with managers to update on search; discuss challenges and design action plans to lead to hires - Maintain accurate candidate records and ensure ATS is accurate - Adhere to compliance standards in an OFCCP environment - Adhere to the staffing processes established - Proactively seek new avenues to attract candidates - Ability to work in a fast paced; process-oriented environment - Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives - Heavy Client Services responsibilities including managing daily information/candidate data tracking, identifying potential areas of improvement, providing information to the client as needed, resolving problems, participating in client meetings and maintain a high level of customer retention and satisfaction - Excellent consultative skills and proven experience in all recruiting methods including passive sourcing Qualifications - Minimum of 1-year full cycle recruitment experience in either a corporate or RPO environment - Experience filling high volume (non-Exempt) and/or niche hard-to-fill (Exempt) positions preferred - Driven by creating the best possible hiring manager and candidate experiences - Experience with OFCCP preferred - Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives - Strong partnership and consultative skills - Solid understanding of end-to-end recruitment processes and best practices - Extreme sense of urgency and excellent customer service delivery - Strong presentation skills - Strong Microsoft Office skills, including Outlook, Excel, Word and PowerPoint Requirements - Salary Range: $23.00 - $32.00 per hour, depending on experience and geographic location - Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds Benefits - Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability - Up to 10 days Paid Time Off per year Company Description PeopleScout, a TrueBlue company, is a global talent solutions leader, providing unmatched scalability to meet the hiring needs of organizations of all sizes across sectors. PeopleScout’s comprehensive services include Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), Total Workforce Solutions, and Talent Advisory. Operating in more than 40 countries, with over 30 years of expertise, PeopleScout connects employers with top talent—from volume hiring to specialist roles—with an approach that combines market intelligence, creativity and technology. Our team believes in the transformative power of connection to drive results—our brand promise “Connect More” is grounded in our legacy of exceptional service and reflects our commitment to forging stronger connections across the talent spectrum through experience, insight and action.