Role Description As an intern, you will be involved in real work from day one. Expect to: - Support daily administrative operations - Assist with communications and data entry - Help prepare reports, presentations, and internal documents - Coordinate across departments on active projects - Take on special projects based on team needs and your interests What You Will Get: - Meaningful experience (not just coffee runs) - Mentorship from experienced professionals - Exposure to real business operations Qualifications - Currently pursuing a degree in Business Administration, Management, or a related field - Organized and detail-oriented - Strong communicator - Can manage multiple priorities without dropping the ball - Comfortable with Microsoft Office - Brings a positive attitude and a willingness to learn Benefits - Solid work-life balance - Flexible remote work options - Opportunity to work with talented software developers, systems engineers, and subject matter experts Company Description We were early to the fight against Ubiquitous Technical Surveillance and we’ve been pushing the edge ever since. Our mission is to help government and enterprise organizations understand and manage commercial data risks, shape their digital signatures, and operate with confidence in an increasingly complex information landscape. We build and integrate advanced, tech-forward solutions to problems our customers often don’t know they have – until it matters most. We move fast, think critically, and deliver where it counts.

• Manage the day-to-day administration of NetSuite. This includes roles and permissions, managing reporting and Saved Searches, and maintaining system controls to support our financial and operational processes. • Design, build and maintain customizations for our financial and operational modules. Create and manage workflow and SuiteScripts (JavaScript) to assist in automating and streamlining processes. Configure and maintain workflows, custom fields, custom records, scripted logic, and saved searches to support business processes. • Serve as the primary point of contact for Support tickets coming in as they relate to NetSuite and other ancillary systems. Provide user training, how-to documentation, and best practices to increase NetSuite adoption and self-service. • Develop and maintain detailed process documentation, including business workflows, system configurations, and user guides. • Be a key resource in our financial month close process to help assist and troubleshoot processes within our NetSuite environment. • Design, build and maintain integrations between NetSuite and other ancillary systems. Troubleshoot and resolve any integration errors in a timely manner to ensure data integrity.

• Support the Louisiana State Office of Technology on data modernization and informatics initiative. • Lead a team of data and informatics professionals through strategic planning and implementation of data infrastructure improvements. • Oversee efforts to enhance data integration, interoperability, governance, and development of reporting and visualization capabilities. • Coordinate with subject matter experts to assess existing data environment and develop an effective data warehouse and integration strategy. • Ensure modernization efforts result in improved data timeliness, quality, reduced data burden, integration of emerging and open-source technologies.

• Lead administration of the IBM InfoSphere DataStage platform (11.7) including installation, configuration, and ongoing platform management. • Configure and manage DataStage components including engine tier, services tier, repositories, and project environments. • Support promotion and deployment of ETL assets across development, test, and production environments. • Analyze and optimize DataStage job performance and troubleshoot ETL bottlenecks and performance issues affecting batch processing windows. • Collaborate with development teams to improve ETL design patterns and job performance. • Administer enterprise job orchestration tools such as RunDeck, Control-M, or similar scheduling platforms used to manage ETL batch workloads. • Monitor batch execution and troubleshoot job failures across the ETL pipeline and develop operational procedures for job restart, failure recovery, and incident response. • Provide operational support for the Cognos Analytics reporting platform (v 12.1.0). • Monitor Cognos services and assist with platform troubleshooting and operational stability. • Support deployment and promotion of Cognos reports and packages across environments.