• Manage the day-to-day administration of NetSuite. This includes roles and permissions, managing reporting and Saved Searches, and maintaining system controls to support our financial and operational processes. • Design, build and maintain customizations for our financial and operational modules. Create and manage workflow and SuiteScripts (JavaScript) to assist in automating and streamlining processes. Configure and maintain workflows, custom fields, custom records, scripted logic, and saved searches to support business processes. • Serve as the primary point of contact for Support tickets coming in as they relate to NetSuite and other ancillary systems. Provide user training, how-to documentation, and best practices to increase NetSuite adoption and self-service. • Develop and maintain detailed process documentation, including business workflows, system configurations, and user guides. • Be a key resource in our financial month close process to help assist and troubleshoot processes within our NetSuite environment. • Design, build and maintain integrations between NetSuite and other ancillary systems. Troubleshoot and resolve any integration errors in a timely manner to ensure data integrity.

• Support the Louisiana State Office of Technology on data modernization and informatics initiative. • Lead a team of data and informatics professionals through strategic planning and implementation of data infrastructure improvements. • Oversee efforts to enhance data integration, interoperability, governance, and development of reporting and visualization capabilities. • Coordinate with subject matter experts to assess existing data environment and develop an effective data warehouse and integration strategy. • Ensure modernization efforts result in improved data timeliness, quality, reduced data burden, integration of emerging and open-source technologies.

• Lead administration of the IBM InfoSphere DataStage platform (11.7) including installation, configuration, and ongoing platform management. • Configure and manage DataStage components including engine tier, services tier, repositories, and project environments. • Support promotion and deployment of ETL assets across development, test, and production environments. • Analyze and optimize DataStage job performance and troubleshoot ETL bottlenecks and performance issues affecting batch processing windows. • Collaborate with development teams to improve ETL design patterns and job performance. • Administer enterprise job orchestration tools such as RunDeck, Control-M, or similar scheduling platforms used to manage ETL batch workloads. • Monitor batch execution and troubleshoot job failures across the ETL pipeline and develop operational procedures for job restart, failure recovery, and incident response. • Provide operational support for the Cognos Analytics reporting platform (v 12.1.0). • Monitor Cognos services and assist with platform troubleshooting and operational stability. • Support deployment and promotion of Cognos reports and packages across environments.

Role Description The LOA Specialist is responsible for the end-to-end administration of employee leaves of absence, ensuring strict compliance with federal, state (particularly California), and local regulations. The primary focus will be LOA processing, but this role also supports benefits billing and other benefits-related administrative functions. The Specialist will deliver outstanding customer service and collaborate closely with Employee Relations, Payroll, and other internal partners. This is a sedentary position, with most interactions conducted online. - Administer all types of leaves of absence, including FMLA, ADA, California-specific leaves (CFRA, PDL, SDI, etc.), and company policy leaves. - Ensure LOA compliance by monitoring legislative changes, updating internal processes, and maintaining accurate documentation. - Provide timely, empathetic, and clear support to employees requesting or managing leaves. - Maintain and update LOA records and ensure seamless integration with benefits billing processes. - Assist in benefits billing administration, including tracking premiums during leaves, reconciling invoices, and supporting audits as needed. - Collaborate effectively with Employee Relations and Payroll teams to ensure accurate pay and benefits continuity during leaves. - Educate employees and managers on LOA policies, procedures, and rights, including California-specific mandates. - Utilize intermediate-level Excel skills for tracking, payroll reporting, and reconciling LOA and benefits data. - Contribute to ongoing improvement of LOA processes and documentation. - Participate in training and development opportunities to expand LOA knowledge; stay current on best practices and compliance requirements. - Support other benefits-related administrative functions as needed. Qualifications - 3–5 years of experience in LOA administration, benefits administration, or a related HR function. - Demonstrated knowledge of federal and California LOA laws and regulations (e.g., FMLA, CFRA, ADA, PDL, SDI). - Intermediate proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting). - Excellent customer service skills, with a patient and empathetic approach. - Strong attention to detail and organizational skills. - Proven ability to work collaboratively with cross-functional teams (Employee Relations, Payroll, etc.). - Ability and desire to continuously learn and stay updated on LOA compliance and best practices. - Experience in benefits billing and administration highly preferred. - LOA-related certifications (e.g., CLMS, CPDM, FMLA certification) are a plus. Requirements - Sedentary work; primarily online interactions. - Regular use of computer and office equipment. Compensation - Compensation Range: $65,000 - $75,000 - Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer. - This position is not eligible for a variable pay component as part of the hiring range. Benefits - Comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. - 128 hours of paid time off (PTO) each calendar year (prorated for date of hire) for employees outside of CA. - In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. - 10 paid company holidays. Company Description ScanSource, Inc. is an Equal Opportunity Employer EOE/M/F.