• Support middle office and operations activities for the derivatives business unit. • Assist in calibrating trading parameters and maintaining product specifications. • Help execute structured workflows and processes to support alignment across regional and global teams. • Monitor daily operational tasks, identify issues or inefficiencies, and propose improvements. • Work with internal tools (AI, automation, and technical solutions) to streamline workflows and improve efficiency. • Support investigation and resolution of operational issues, ensuring timely follow-up and escalation when needed. • Coordinate with internal stakeholders (trading, product, tech, risk, ops) to ensure smooth execution of derivatives operations.

Role Description This Senior Director Product Operations drives disciplined execution across the product lifecycle within a high-growth HCM SaaS organization. This role connects product strategy to delivery excellence, client and Service team readiness, change management, and sustained client retention. This leader develops and implements operational strategies to ensure software innovation is delivered in a scalable, client-centered way – actively managing change impact and protecting long-term retention. By aligning Product, Engineering, and Client-facing teams, the role establishes governance and operating rigor that drives predictable releases, strong adoption, and sustained revenue performance. Responsibilities - Operational Strategy & Execution - Develop and implement operational strategies that support product growth, scalability, and retention. - Establish governance frameworks, operating playbooks, and prioritization standards across the product portfolio to ensure high volume software changes are managed effectively. - Translate product strategy into clear execution plans for the Service team tied to revenue, adoption, and client impact. - Delivery Excellence & Change Management - Ensure predictable, high-quality product releases through structured release planning and readiness processes. - Proactively manage client-impacting change, minimizing disruption and strengthening long-term retention. - Partner to align delivery timelines with system performance and stability. - Drive post-releases analysis and continuous improvement. - Cross-Functional Leadership & Alignment - Lead and develop a high-performing Product Operations team. - Serve as a strategic advisor to executive leadership on product execution health and operational risk. - Build strong stakeholder relationships across clients, partners, and internal teams. - Process, Systems & Continuous Improvement - Optimize product lifecycle tools, documentation standards, and operational workflows. - Identify automation and process improvements to increase efficiency and reduce risk. - Manage budget and resources to ensure disciplined investment and operational effectiveness. - Foster a culture of innovation, collaboration, accountability, and continuous improvement. Qualifications - Bachelor’s Degree Required - 10+ years’ experience with a proven leadership track in Product Operations, Product Management, or Technical Operations - 7+ years in a people leadership role with direct experience managing teams - Experience within HCM or enterprise SaaS platforms strongly preferred - Proven ability to scale product delivery while protecting client experience and retention - Demonstrated success leading cross-functional teams and influencing executive stakeholders - Exceptional analytical, operational, and communication skills Leadership Profile - Strategic thinker with operational discipline - Decisive, data-driven, and client-focused - Skilled at managing complexity and organizational change - Strong executive presence and cross-functional influence Physical Requirements - Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. - Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Benefits - Medical, dental, vision, life, and disability insurance - 401(k) match - Perks that support you, your family, and your finances - Career development opportunities Company Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Role Description This is a newly created role sitting in Product working closely with our other departments. You'll be the operational engine behind our Product team - removing friction, building systems, and ensuring PMs can focus on what only they can do. AI needs to be a core part of your toolkit, not an afterthought. - Own the operational backbone of the Product team: - roadmap hygiene - sprint rituals - release processes - cross-functional coordination with Engineering, Design, Marketing, Compliance, and Customer Success - Unblock the PMs: - take ownership of the non-PM work that slows them down: user research logistics, competitive intel, feedback aggregation, launch readiness checklists, and documentation - Build and maintain systems of record: - PRD templates - decision logs - OKR tracking - product analytics dashboards that the whole team can trust - Run the feedback loop: - aggregate and synthesise inputs from customers, sales, and support into structured, prioritisation-ready signals for the product team - Automate internal workflows: - design and maintain automations, or lightweight scripts that connect Linear, Youtrack, Slack, Notion, and Gmail into coherent, low-friction processes - Build internal AI tools and agents: - create and maintain purpose-built assistants for the Product team: PRD drafting, feedback triage, competitive analysis, and beyond - Think custom GPTs, Claude Projects, and lightweight agent workflows - Use AI to accelerate analysis and reporting: - across product usage data, customer feedback, and market intelligence, so insight reaches the team faster and more reliably - Own AI-assisted knowledge management: - build and maintain a queryable, trusted documentation layer that lets anyone on the team find what they need, when they need it - Evaluate and roll out new AI tooling: - stay close to the market, test what's emerging, and bring the right tools in before the team even knows to ask for them Qualifications - 3–5 years in a cross-functional operational role: - Product Operations, Program Management, Chief of Staff, or equivalent; you've kept complex teams organised and unblocked - Regulated product environment experience: - fintech, payments, crypto, or another domain where compliance, audit trails, and process rigour actually matter - Demonstrable AI fluency: - not theoretical. You should be able to show us an agent, automation, or internal tool you've built and actually use - Hands-on with no-code automation: - Tools like Zapier are part of your toolkit; you reach for a lightweight Python or JS script when no-code isn't enough - Strong systems thinker with excellent written communication: - you document decisions, design for scale, and write clearly for both technical and non-technical audiences - Comfortable in the modern product stack: - Linear or Jira, Notion, Slack, Figma, and at least one product analytics tool (Mixpanel, Amplitude, PostHog, or similar) Requirements - Nice to have: - background in payments, crypto, or regulated financial services - experience building internal tools from scratch - exposure to MiCA, PSD2, or other EU financial regulation Location This position can be based anywhere in Europe or the UK. Our preference would be Dublin or Prague, where we have offices, but we are also open to fully remote candidates. If you are interested in learning more, please submit your CV, and our recruiter will get back to you promptly.

• Own launch readiness end-to-end • Drive launch readiness across all product and engineering workstreams • Build and manage project plans, timelines, and milestones, working backward from launch • Define readiness criteria and make final go / no-go recommendations • Run a weekly launch readiness sync to track progress, surface risks, and drive accountability • Identify downstream impact of product launches on Operations workflows, and ensure associated documentation and process updates are made • Monitor post-launch feedback, ensuring issues are resolved, and learnings are captured • Collaborate closely with our existing Operations Enablement function • Work directly with Product and Engineering Managers to understand the roadmap and upcoming sprint work • Evaluate initiatives for user, administrative, and internal operational impact, including potential effects on support volume • Translate technical work into clear operational implications and requirements • Ensure operational considerations are incorporated early in planning, not just at launch • Own a consolidated Ops roadmap across CX, CS, Implementation, and TAM, bringing a single, clear view of priorities • Build a structured system to synthesize Ops asks into clearly defined problem statements, and use cases • Quantify impact (revenue, retention, efficiency, risk) and help size opportunities to support prioritization (role needs to be analytical, and use Ops data - CX ticket data, Ops costs etc, - to drive clear prioritization) • Act as the single threaded owner of Ops → Product alignment, driving clarity on tradeoffs, sequencing, and expected business outcomes • Create launch runbooks that will enable scalable go-live plans as the company grows