Role Description GovCIO is currently hiring for a Junior ServiceNow Developer to assist in the design, development, and maintenance of mission-enabling applications supporting the U.S. Coast Guard. This is a remote position. As a Junior ServiceNow Developer, you will work within a team environment to deliver functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include: - Develop and configure applications within the ServiceNow platform, utilizing tools such as Flow Designer, App Engine Studio, and ServiceNow Studio to create solutions that meet mission objectives. - Collaborate with team members to understand business requirements and translate them into functional ServiceNow features, forms, and service portal components. - Support the SDLC by participating in methodologies such as Scrum, Agile, and DevSecOps to ensure consistent platform releases and Update Set deployments. - Assist in troubleshooting and resolving platform issues, including UI Policies, Client Scripts, and Business Rules, as well as addressing functional defects. - Maintain quality standards by applying ServiceNow best practices and "out-of-the-box" development standards to minimize technical debt. - Adhere to security protocols by developing applications that conform to USCG system security requirements, ServiceNow Access Control Lists (ACLs), and federal guidelines. - Support software lifecycle tasks, including technical documentation of ServiceNow configurations and assisting in the migration of legacy processes into the platform. Qualifications - High School with 6 - 9 years (or commensurate experience) - Foundational experience with the ServiceNow platform. - Basic understanding of the SDLC and familiarity with Agile or Scrum methodologies. - Ability to follow technical documentation and security policies in accordance with federal standards. - Strong problem-solving skills with a focus on learning ServiceNow integrations and automated workflows. - Effective communication skills for collaborating within a team-oriented, fast-paced environment. - Clearance Required: Active Secret Clearance Preferred Skills & Experience - Experience or interest in supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs. - Familiarity with ServiceNow’s Automated Test Framework (ATF). - Detail-oriented mindset with a focus on continuous improvement and learning the Common Service Data Model (CSDM). - ServiceNow Certified System Administrator (CSA) or similar platform training. Posted Salary Range USD $85,000.00 - USD $115,000.00 /Yr.

Role Description We are looking for an experienced ServiceNow Solution Architect with a strong development background and deep expertise in ITOM, CMDB, CSDM, and NowAssist to join our growing offshore delivery team based in India. - Design, develop, and deliver robust ServiceNow solutions for enterprise clients across the DACH region. - Work independently and collaboratively with our onshore consultants in Germany and Switzerland. - Responsible for both architectural decisions and hands-on development. - Focus on ITOM, CMDB, and CSDM 5.0 alignment. Qualifications - Certified System Administrator (CSA) – mandatory - Certified Application Developer (CAD) – mandatory - CIS-ITSM – mandatory - CIS-Discovery – mandatory - CIS-DF (CMDB & CSDM) – scheduled/mandatory or demonstrable equivalent expertise - Additional certifications (CIS-Service Mapping, ITIL) are a strong plus Requirements - Expert-level scripting (JavaScript/GlideScript), Flow Designer, REST APIs, Integration Hub, App Engine ServiceNow Development - Hands-on experience with Discovery (patterns, schedules, MID Server, credentials), Service Mapping, Event Management, and Operational Intelligence ITOM - Deep knowledge of CMDB architecture, IRE (Identification & Reconciliation Engine), CMDB Data Manager, Service Graph Connectors, deduplication strategies, and CMDB 360 - Strong familiarity with CSDM 5.0 framework — Business Applications, Technical Services, Application Services, Hosted On relationships, and lifecycle management - Practical experience configuring NowAssist, Predictive Intelligence, or Virtual Agent — AI-powered workflows and case deflection use cases - Experience with REST/SOAP integrations, Integration Hub spokes, and third-party connectors - CMDB Health configuration, ATF (Automated Testing Framework), and instance performance best practices - English: Fluent (written and spoken) - required for daily client and team communication - Hindi: Fluent - required for internal team collaboration Benefits - Fully remote position based in India with flexible working hours - Sponsored trip to Switzerland for an in-person workation with the core team - fully covered - Long-term engagement with a stable, growing company in the DACH region - Exposure to high-quality enterprise projects across Switzerland and Germany - Access to ServiceNow learning resources and certification support - Collaborative team culture - Fair compensation aligned with your expertise and contribution

Title: ServiceNow Platform Engineer Location: Atlanta, GA 500 Corporate Pkwy Hoover, AL 12655 North Central Expressway Dallas, TX 7906 North Sam Houston Parkway West Houston, TX 2025 Woodward Ave Detroit, MI 101 South Tryon Street Charlotte, NC Reference Number:R0071299 Job Description: Description This position is available to be filled at any Huntington Corporate office location (see location options on posting) Summary: The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters. Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects. Detailed Description: - Manage and resolve issues against ServiceNow applications - Advise internal teams and lines of business regarding process and technology inefficiencies within the platform - Perform routine maintenance to include performance monitoring and error identification/ remediation - Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform - Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform - Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs) - Provide training and knowledge across the platform to our internal team and external business partners - Develop reporting strategy and maintenance plan for platform wide reporting - Strong knowledge and experience with object-oriented programming (OOP) Basic Qualifications: - Bachelor's Degree or 4+ additional years of equivalent experience. - 5+ years of ServiceNow platform engineering or related technical experience. Preferred Qualifications: - Configuration and modification of the ServiceNow platform in the following areas IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), IT Business Management (ITBM), and IT Operations Management (ITOM) - Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences - Knowledge and Experience working with Web Services, REST, JSONv2 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer.

• Design, build, and deploy GenAI and AI-driven solutions on the ServiceNow platform • Collaborate with business users, IT teams, and stakeholders to gather requirements and translate them into scalable solutions • Implement Virtual Agent, Predictive Intelligence, Now Assist, NLP, and analytics across ITSM, ITOM, CSM, and HRSD • Develop custom ServiceNow applications, workflows, and automations using platform best practices • Build and support integrations using REST/SOAP APIs, MID Servers, and cloud-to-cloud patterns • Manage full SDLC activities including development, testing, deployment, documentation, and production support • Configure service maps, impact rules, and event management; support UAT and production remediation • Promote update sets across environments and align with ServiceNow technical standards