• Lead end-to-end delivery of web application features and initiatives across cross-functional engineering teams • Partner with product managers, designers, and engineering leads to translate product requirements into clear delivery plans • Coordinate the development and launch of web platform features, template systems, and integrations • Manage dependencies across frontend, backend, and platform teams • Track project milestones, delivery risks, and team progress • Facilitate Agile ceremonies including sprint planning, backlog refinement, and retrospectives • Ensure clear communication between engineering, product, and business stakeholders • Help teams identify and resolve blockers related to technical dependencies, APIs, and system integrations • Contribute to improving delivery processes, documentation, and team collaboration practices • Track delivery health through metrics such as velocity, cycle time, incident rates, and release stability

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. About the Role: SharkNinja is seeking a self-motivated Senior Technical Project Manager (STPM) to join the New Product Development (NPD) group. The STPM acts as the "glue" within the team-aligning project direction and key decision points across all business disciplines. This role partners closely with Design Managers and Engineers, sharing responsibility for delivering NPD products to market. The STPM owns the "WHAT" (scope, goals, outcomes) Design Managers/Engineers own the "HOW" (technical execution) The ideal candidate can understand complex technical challenges and translate them effectively for non-technical, cross-functional teams. This person will also contribute to select technical activities while demonstrating strong listening, influencing, and collaboration skills. Key Responsibilities: Deliver best-in-class ("5-star") products to market Ensure global team alignment on product direction ("right product") Maintain project schedules to meet timelines and retailer requirements ("right time") Communicate project status, risks, and key issues to stakeholders Drive stakeholder engagement and alignment across global teams Partner closely with Engineering and TPM teams throughout the product lifecycle Required Experience & Skills: 5+ years of experience in project management or engineering (project management preferred) Proven experience managing projects through the full lifecycle Strong presentation and communication skills, including experience presenting to senior stakeholders Experience working in fast-paced, high-pressure environments Solid technical understanding of manufacturing processes and constraints Proficiency in Microsoft Office Suite (Excel, PowerPoint) Hands-on, proactive approach with strong problem-solving skills Engineering background Preferred Qualifications: Experience in plastics or consumer household appliances Budget management experience Experience presenting to executive leadership or board-level stakeholders Familiarity with CAD tools such as SolidWorks or CREO Key Attributes: Collaborative and flexible mindset Strong influencing and interpersonal skills Positive, entrepreneurial attitude Ability to build strong cross-functional relationships Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $92,800-$140,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice - For candidates based in all regions, please refer to this Candidate Privacy Notice. - For candidates based in China, please refer to this Candidate Privacy Notice. - For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

Role Description The Technical Services Delivery Manager facilitates the delivery of technical solutions, assets, platforms, and other digital assets in support of our client’s digital marketing activities and goals. Ideal candidates should possess a blend of technical expertise, project management skills, cross-departmental communication, critical thinking, and leadership abilities to effectively manage and coordinate the delivery of technical services to meet client requirements and expectations. This role is open to remote candidates based in the U.S., with a requirement to work Eastern Time (ET) hours. Key Responsibilities - Technical Services Delivery - Oversee the end-to-end delivery of technical services and products, including solution design, implementation, testing, and ongoing support, ensuring quality and timely delivery of digital assets. - Plan, organize, and prioritize the delivery of technical products within projects, managing allocated resources effectively while maintaining project timelines and deliverables. - Create and maintain Technical Briefs for technical projects in support of set project management requirements, including detailing deliverables and functional requirements as outlined in Statements of Work. - Monitor technical project progress, track key milestones, and proactively identify and address any issues or risks that may impact delivery. - Manage Product launches, including coordination, communication, issue tracking, and quality assurance. - Technical Team Leadership - Act as an advocate for a team of technical professionals, providing leadership, guidance, coaching, and general support to ensure performance and professional development. - Set clear goals and expectations for the team, and provide ongoing coaching and feedback to support their continued work per company and client expectations. - Foster a culture of collaboration, accountability, and continuous improvement within the technical services team. - Lead Daily Technical Team Stand-ups, including record keeping and facilitation of issue resolutions. - Conduct and/or participate in Sprint Reviews, Post-Mortems, and Retrospectives, as necessary. - Communication and Cross-Team Collaboration - Act as cross-departmental liaison to foster collaboration and communication across internal teams, including accounts, technical services, project management, and others to ensure alignment and coordination in delivering integrated technical solutions to clients. - Engage with internal and external stakeholders, including executives, partners, and vendors, to communicate technical project statuses, escalate issues, and solicit feedback to inform decision-making and drive continued alignment between teams. - Coordinate with internal teams and external partners and/or vendors to ensure the availability of required resources for technical service delivery. - Coordinate meetings with external technical teams, maintaining continuous communications with all relevant parties. - Client Relationship Management - Build and maintain strong relationships with clients, acting as the primary point of contact for technical service delivery by understanding their needs and ensuring their satisfaction with our services and digital assets. - Serve as the escalation point for complex technical issues, providing guidance and support for clients as needed. - Operate and maintain client partner agency-facing Service Desks. - Performance Quality Monitoring and Reporting - Manage Technical Documentation, including technical knowledge infrastructure related to processes, products, and workflows, updating with regularity to reflect current best practices and established procedures. - Establish service quality standards and metrics to measure the performance of the technical services team. - Monitor key performance indicators (KPIs) related to technical service delivery, analyze performance data, and prepare regular reports for management and clients to track progress and identify key areas for improvement. - Identify and mitigate risks associated with technical service delivery, proactively addressing issues and implementing contingency plans as needed to ensure technical project success. - Continuous Improvement - Conduct regular reviews and assessments to identify opportunities for process improvement and optimization. - Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of technical service delivery processes, tools, and methodologies. - Lead and facilitate Technical Process optimizations. - Stay abreast of emerging technologies and industry trends, and assess their potential impact on project delivery. - Other duties as assigned. Qualifications - Experience working with Salesforce Marketing Cloud (SFMC). - Experience using Adobe Workfront or similar project management tools. - Experience working in an agency or managed services environment. - Experience supporting pharma clients or brands, with an understanding of regulated workflows. - Bachelor’s degree in computer science, engineering, or a related field. Relevant certifications such as PMP (Project Management Professional) or ITIL (Information Technology Infrastructure Library) are a plus. - Proven experience (5 years) in technical service delivery or product management roles, preferably in the digital marketing industry. Experience with Agile/Scrum methodologies and tools (including SCRUM certifications) is a plus. - Strong technical background with expertise in areas such as CRM, CMS, Web Development, Email Automation, Privacy Software, Consent Management, Analytics, Scriptwriting, Adobe Experience Platform, and Google Marketing Platforms. - Demonstrated leadership skills, with the ability to inspire and motivate teams to achieve goals and deliver results. - Excellent communication, interpersonal, and negotiation skills, with the ability to build rapport and trust with clients, partner agencies, and other key stakeholders. - Solid understanding of program management principles and methodologies, with experience in Agile and Waterfall project management methodologies. Proficiency in project management tools and software, such as Atlassian (Jira, Confluence, Trello, etc.), Adobe Workfront, Smartsheets, Workamajig, and/or other task management programs. - Analytical mindset with strong problem-solving and decision-making abilities, capable of effectively identifying and addressing complex issues. - Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and adapting to changing requirements and deadlines. Benefits - Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions. - 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan. - Parental Leave. Generous paid time off for parents to bond with their newest addition. - Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers. - And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!

• Own and maintain the delivery backlog across multiple active workstreams • Ensure every item has clear scope, ownership, status, timelines, and dependencies • Translate inputs from Analytics, Engineering, and internal client-facing teams into executable work • Keep priorities organized and visible so teams can move faster with less confusion • Act as the connective layer between Martech & Analytics, Engineering, and internal stakeholders • Manage handoffs, follow-through, and coordination across concurrent initiatives • Resolve dependencies and reduce delivery bottlenecks before they slow execution • Keep teams aligned on what is moving, what is blocked, and what happens next • Track progress against major internal and client delivery milestones • Surface risks early and clearly, with recommended paths forward • Ensure sequencing reflects technical dependencies, capacity realities, and business priorities • Maintain momentum across active programs without creating unnecessary process drag • Coordinate rollout, onboarding, and activation work across recurring initiatives • Help teams stay organized after launch—not just get work over the line once • Ensure work remains structured, visible, and operationally sound as programs expand • Bring discipline to ongoing delivery, not just one-time project completion • Maintain clear, consistent delivery reporting for leadership and internal teams • Build the visibility teams need to make decisions and stay accountable • Keep blockers, tradeoffs, and shifts in priority transparent and actionable • Strengthen operational rigor across the department through better process and follow-through • Support wider Martech & Analytics planning and delivery coordination as needed • Help the function operate more effectively across multiple priorities and shared resources • Contribute to stronger execution systems—not just project-by-project management