Tight Line

• Lead end-to-end planning and execution of technical projects. • Partner with Product and Engineering to define scope, priorities, timelines, and milestones. • Manage project schedules, dependencies, risks, and stakeholder communications. • Drive Agile project delivery across cross-functional teams. • Remove blockers and keep projects on track. • Translate business requirements into technical execution plans. • Create project documentation, track metrics, and continuously improve delivery processes.

• Design and implement customer-facing features using Angular, React and TypeScript that meet performance, accessibility (a11y), and SEO goals. • Collaborate with product and design to translate requirements into technical designs and estimates. • Write clean, testable code and maintain a component-driven design system. • Contribute to architecture and non-functional requirements (scalability, security, observability). • Improve site speed and Core Web Vitals by optimizing bundles, rendering strategy, and caching. • Implement and maintain automated tests (unit, integration, and E2E). • Participate in sprint planning, code reviews, and delivery processes from story inception through production rollout. • Support production services on a rotation basis and troubleshoot incidents to minimize downtime. • Mentor teammates and help raise the team’s engineering standards.

• Guide and mentor internationally distributed teams of cross-functional Quality professionals • Coordinate multiple test projects in partnership with project managers and other stakeholders • Design, document, execute, and automate tests critical to ensuring stability and successful functioning of products

• Design, develop, and enhance backend features while resolving defects and improving system reliability • Write clean, maintainable, and well-tested code that meets quality and performance standards • Participate actively in Agile/Scrum ceremonies, collaborating closely with product, design, and engineering teams • Contribute thoughtful feedback through code reviews and technical discussions • Troubleshoot and solve moderately complex technical challenges with curiosity and a growth mindset • Partner with DevOps to support CI/CD pipelines and reliable software delivery • Apply SOLID principles, testing practices, and modern engineering standards to build scalable services

• Oversee functional testing for PulsePoint Platform • Coordinate launch and post-launch QA activities and closely monitor impact of product changes • Define KPIs, track progress, and communicate results to stakeholders with clarity and impact • Document long-term testing strategy and changes required • Assist in the design and evolution of the company’s QA process • Delegate technical tasks among the team members and execute as per the project plan • Contribute as an individual during test design, test planning, and test execution • Identify and communicate risk and risk mitigation strategies • Review test plans, test cases, and scripts to ensure coverage based on requirements • Assure synchronization with other systems occurring for full coverage • Collaborate on and learn new technologies • Work closely with on-site and remote stakeholders in several countries

• Design, develop, and maintain automated test frameworks for web applications (UI and API). • Write reliable, maintainable, and scalable automated test scripts. • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation. • Execute and monitor automated regression test suites across environments. • Validate acceptance criteria and collaborate with developers to ensure testability. • Perform API automation testing and backend validations where applicable. • Analyze test failures, logs, and debug issues to support faster resolution. • Maintain and improve automation architecture, coding standards, and best practices. • Perform cross-browser and cross-device automated validation. • Support release cycles by ensuring automated coverage is stable and up to date. • Track defects and testing progress in Jira (or equivalent). • Participate in root-cause analysis for production issues and implement preventive automation strategies. • Contribute to QA strategy and continuous improvement initiatives. • Mentor junior QA engineers on automation best practices when needed.

• Maintain and enhance the functionality of our existing suite of apps. • Develop cross-platform iOS and Android apps using Flutter • Collaborate with cross-functional teams to understand business requirements and translate them into scalable and maintainable code. • Work with senior members of our team to maintain high standards for code quality and maintainability, contributing to the overall improvement of our apps. • Knowledge of Flutter development framework. • Knowledge of iOS and/or Android development framework.

• Maintain and extend GitHub Actions-based CI/CD pipelines • Manage automated workflows for: MultiDev environment creation (Pantheon) • Canary deployments and phased releases • Fleet-wide upstream deployments across 400+ sites • Troubleshoot pipeline failures and improve resiliency and observability • Enhance automation around release processes, including changelog generation and deployment validation • Work with Pantheon platform tooling, including: Terminus CLI • MultiDev environments • Upstream management and site orchestration • Support platform stability, deployment workflows, and environment lifecycle management • Contribute to and maintain a Drupal 10-based multi-tenant platform • Develop and support custom modules, integrations, and backend logic • Debug and resolve issues across a shared codebase impacting multiple sites • Ensure best practices for performance, security, and maintainability • Extend automation using tools like: Quicksilver (event-driven workflows) • Improve visibility into system health, deployment outcomes, and failures

• Be a part of a team of 5 - 8 developers. • Daily tasks include hands-on coding, mentoring, guiding, code reviewing, and collaborating with the team. • Develop backend applications using technologies such as C#, .NET, Python, SQL server, CI/CD. • Develop APIs using Apache SOLR and NodeJS • Handling project responsibilities beyond development and solutioning will include testing, generating documentation, and maintenance. • Champion development and technical best practices and exhibit thoughtful and sound judgment. • Proactively keep up to date on industry trends and emerging technologies • Drive adoption of new technologies and best practices

• Design and execute testing strategies for AI-powered voice and clinical workflows • Validate speech-to-text accuracy, NLP/entity extraction, and AI-generated outputs • Build approaches for evaluating non-deterministic systems • Create and maintain benchmark datasets and evaluation methodologies • Develop automated functional, integration, regression, API, and performance tests • Define quality standards, risk-based testing strategies, and release criteria • Partner closely with engineering and product teams to identify risks