Sentry Insurance logo
Sentry Insurance

Sentry Insurance is a privately held mutual insurance company providing coverage to over 1.1 million policyholders across the United States. One of the largest

Account Specialist - Commercial Lines

Location

Illinois

Posted

53 days ago

Salary

0

Seniority

Senior

Job Description

Account Specialist - Commercial Lines

Sentry Insurance

Title: Account Specialist - Commercial Lines Location: Edwardsville United States Full time Job Description: As an Account Specialist with Sentry, you'll serve as a relationship builder to customers and internal partners to develop positive relationships with assigned accounts or regions. This position will report to the Sentry Edwardsville, IL office and will work in the hybrid model. What You'll Do: - Serve as primary point of contact and resource for designated producer(s), customers, and/or agents within the territory. Act as a relationship builder by using a combination of soft skills to connect with internal teams, customers and agents to form positive relationships - Partners with producers to service existing book and identify opportunities for partner placement agency (Parker Stevens Agency or Hortica Brokerage) - Makes detailed decisions, and understands business risks and consequences of them - Serve as primary point of contact and owner of all service-related items, such as incoming customer calls, emails, and faxes regarding service needs, changes, questions, and problems - Provide proactive service needs to ensure completion, including quotes, renewals, policy changes, urgent recommendations, billing, and audits - Creates new and renewal applications to these smaller businesses - Act as a relationship builder and liaison between sales producer, underwriting, other internal departments, and/or customers or agents in gathering of underwriting requirements and customer documents/signatures What it Takes: - Associate degree or equivalent work experience - 2+ years of related work experience - Property & Casualty License required; if not currently licensed, must obtain within 120 days of hire - Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines - Ability to interpret and apply internal practices, commercial insurance concepts and underwriting guidelines - Ability to work independently and able to manage individual time among competing priorities - Ability to travel on a limited basis to attend team meetings and/or to meet prospects or current customers - Strong PC skills and ability to quickly learn a variety of software applications - Composure, strong customer service skills and ability to build and maintain relationships is key - Ability to balance multiple priorities in a fast-paced work environment and work independently with little direction What You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office Meal Subsidy available for associates who report to an office 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle Well-being and Employee Assistance programs Sentry Foundation gift matching program to encourage charitable giving About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation. Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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Commonwealth of Massachusetts logo

Government Affairs and Strategic Partnerships Liaison

Commonwealth of Massachusetts

The Commonwealth of Massachusetts, also known as the "Bay State" and the "Old Colony State," was the sixth American territory inducted into the United States in

Account Manager53 days ago

Title: Government Affairs and Strategic Partnerships Liaison Location: Boston United States Government Affairs and Strategic Partnerships Liaison - (26000350) Description Job Description: Serves as agency Government Affairs Liaison, including establishing and maintaining collegial relationships with Massachusetts elected officials at the state, federal, and municipal levels. Monitors proposed legislation that affects libraries and provides information to necessary stakeholders. Works closely with advocacy groups in the library community, creative and cultural sector, and with nonprofits. Ensures information is shared with the Library Legislative Caucus, agency staff, and Commissioners. As the Strategic Partnerships Liaison, seeks partnerships, sponsorships, and collaborations with organizations whose missions align with the MBLC's mission. Identifies and cultivates high-level partnerships that can help advance the work of libraries and of the agency. Works closely with the Director, Communications Director, and Grants Manager on programs within their purviews. This is a hybrid role, with partial in-office and partial offsite work. DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES - Works closely with the Director and Communications Director on governmental issues, including legislative and budget strategies. - Creates, maintains, and strengthens relationships with state and federal elected officials. - Cultivates strategic partnerships with agencies and organizations within state government and externally. - Performs legislative-related duties including but not limited to: - Addressing members of the legislature, municipal officials, and library officials about agency programs and policies; preparing reports. - Establishing and maintaining relationships and frequent communication with the Library Legislative Caucus. - Maintaining collegial relationships with representatives of other state agencies and organizations. - Establishing and maintaining relationships with other legislative liaisons in federal, state, and local agencies and offices and at other state library administrative agencies. - Researching and drafting communications to legislators, stakeholders, and other groups on matters of interest. - Attending State House events, hearings, and legislative sessions as needed. - Tracking proposed legislation that affects libraries and preparing updates for agency staff, board, and the library community. - Monitoring the Commonwealth's fiscal outlook, revenue collections, and other data points that inform agency and library budget forecasts. - Working closely with the Communications Director to draft the annual Legislative Agenda/budget request materials, news stories that have political interest, and other similar communications. - Serving as liaison to the Massachusetts Library Association's Legislative Committee and library advocacy groups across the Commonwealth. - Scheduling, planning, and organizing legislative events. Communicating and coordinating staff and Commissioner representation at legislative breakfasts and other events. - Closely monitors legislative activity relating to libraries and to the specific programs of the Board of Library Commissioners. Presents a monthly written report on legislative and state fiscal issues to the Director and Board of Library Commissioners. - Recommends legislative policies to the Director by analyzing all pertinent issues and information regarding the impact of proposed legislation and policy on agency operations. Determines the resources necessary to implement such policy in order to increase the efficiency and effectiveness of agency operations. - Represents the Director or agency on various committees, executive working groups, at meetings, and at public events. - Coordinates requests for Governor and legislator citations for Commissioners, library staff, and others. - Performs strategic partnership duties, including but not limited to: - Seeking partnerships, sponsorships, and collaborations with nonprofits and businesses whose missions align with MBLC's mission. - Identifying high-level partnerships that can help advance the work of libraries and the agency. - Establishing, nurturing, and expanding relationships with other organizations for mutual benefit. - Evaluating potential partners for alignment on mutual goals and the benefits of entering a collaboration. - Creating, updating, and revising an internal Strategic Partnerships Policy. - Maintaining clear and transparent communication with partners on topics and issues relevant to libraries. - Working closely with the Grants Manager to seek grants or funding from new or existing partners to support agency goals. - In partnership with the Director, meets with stakeholder groups including, but not limited to, library groups, public and elected officials, nonprofit groups, cultural sector representatives, vendors, and others. - Confers with agency colleagues regarding existing partnerships and collaborations, and provides support as needed. - Assists the Director with strategic planning, including management and implementation of the agency's strategic plan. - Contributes annual updates to the agency's Internal Control Plan. - Performs other duties as needed. Qualifications Required at Hire - Knowledge of: - The theory, principles, and practices of public libraries. - Massachusetts state government structure, budgetary procedures and systems/functions. - Municipal library structure in Massachusetts, especially regarding the relationships between libraries, their boards of trustees, and their municipalities. - Principles, practices, and techniques of professional employees in a hybrid work environment. - Budgeting, as it relates to program management. - Superior written and verbal communication skills, with strong interpersonal and public speaking skills and the ability to engage diverse audiences, collaborate on agency messaging, and adapt to the evolving needs of the agency. - Ability to understand, apply, and interpret the provisions of laws, rules, regulations, policies, and guidelines governing MBLC agency operations and state agencies in general. - Clear understanding of state regulations regarding ethics, advocacy, and lobbying. - Strong ability and willingness to work collaboratively with library-related groups and establish liaisons and partnerships with other organizations outside of libraries. - Demonstrated leadership ability to build coalitions and foster productive working relationships across departments, agencies, other governmental units, and with external stakeholders. - Proven ability to anticipate and prioritize urgent issues, exercise sound judgment, and make data‑driven recommendations in a fast‑paced environment. - Experience in preparing policy briefs, fact sheets, presentations, or other written materials that distill complex policy issues into clear and actionable information for diverse audiences, including staff, board members, policymakers, institutional leaders, and the public. - Ability to assist in the development of public policy recommendations aimed at improving the accessibility, affordability, and quality of library services in Massachusetts. - Interest and ability to participate in efforts to promote policy changes at the state level. - Ability to work with senior agency staff to support the execution of the agency's strategy, aligning research and analysis with the agency's broader goals. - Demonstrated ability to think strategically, set and meet goals, analyze data, and solve problems. - Proven organizational, project management, and project execution skills. Outstanding attention to detail. - Skill at leading instructional sessions for adults, both in-person and virtually. - Ability to organize and set priorities for multiple projects with competing deadlines and varying levels of time pressure. - Ability to adapt to changing situations to meet changing requirements. - Willingness and ability to work occasional irregular hours (i.e., weekends, holidays, evenings) - Willingness and ability to travel in state and occasionally out of state for job-related purposes. QUALIFICATIONS ACQUIRED ON JOB - Knowledge of the policies of the Board of Library Commissioners. - Knowledge of the laws, rules, regulations, policies, procedures, guidelines, and operating procedures governing the Board of Library Commissioners, agency programs, and state library agencies. - Awareness and understanding of the relationship between state agencies and the state legislature in regard to budgets. - Knowledge of the requirements for the administration of federal and state grant programs on the state, city, and municipal levels. - Understanding of the basic functions of the MBLC's affiliated organizations. - Awareness of the principles underlying procurement at the state level. - Knowledge of state statutes, regulations, and laws relating to libraries. - Ability to contribute to strategic planning and initiative development on key issues affecting library services in Massachusetts. The goals of the MBLC are to: - maintain and strengthen the Commonwealth's free public libraries, - provide statewide and regional programs for the improvement of library services provided by libraries of all types, - support resource sharing, online access, and the utilization of technology by libraries, and - provide specialized library services to blind and physically handicapped residents. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIRMENTS Applicant must have at least: a) five years of full-time, or equivalent part-time, professional experience in management consulting, nonprofit leadership, public relations, state government, or a related field. b) any equivalent combination of the required experience and the substitutions below: I. A Bachelor's degree in a related field may be substituted for a maximum of one year of the required (a) experience. * II. A Master's degree or higher in a related field may be substituted for a maximum of two years of the required (a) experience. * - Education toward a degree will be prorated on the basis of the proportion of the proportion of the requirements actually completed. Educational substitutions will only be permitted for a maximum of two years of the required (a) experience - Preferred Qualifications Demonstrated experience in legislative advocacy. Already-established positive relationships with Massachusetts state legislators. Understanding of Massachusetts state legislative structure and how the legislature operates. American Library Association-accredited MLS or MLIS; knowledge of contemporary library services. Flexible, future-focused leader who can keep an eye on details and deadlines. Proven track record of successfully creating and maintaining strategic partnerships. Passionate about working with elected officials and other organizations to amplify and enhance the work of libraries across the Commonwealth. Strong interest in using data to drive messaging. Entrepreneurial, creative, persistent mindset with a sense of humor. LICENSE AND/OR CERTIFICATION REQUIRMENTS Requires a valid driver's license and access to a motor vehicle for work-related travel. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Massachusetts

Director, Digital Commerce

Brooklinen

Brooklinen is a manufacturer of high-quality bed sheets based in Brooklyn, New York. Brooklinen was founded by Rich Fulop and David Fortune, two NYU Business Sc

Account Manager53 days ago

Title: Director, Digital Commerce Location: New York United States Hybrid Job Description: Overview At Brooklinen, we believe in creating a home that feels like you-and that same philosophy extends to how customers experience us online. We're seeking a Director of Digital Commerce to lead our digital commerce business. This is a high-impact, player-coach role for a true digital merchant-someone who brings a strong commercial lens while ensuring our digital experience remains cohesive, thoughtful, and aligned with the Brooklinen brand. You'll own the performance of our digital storefronts, responsible for driving revenue while maintaining a strong customer experience. Reporting to our VP, eCommerce & Marketplaces, you'll partner closely with Planning, Growth/Retention, and Digital Product to ensure our site is both commercially effective and brand-aligned. You'll also lead a team of four across site content and merchandising, elevating both execution and commercial ownership. What You'll Do Commercial Merchandising & Site Performance - Evaluate the end-to-end customer journey to identify friction points and improve the path to purchase - Define strategies to increase AOV and UPT through cross-sell, upsell, and personalization - Oversee onsite experiences across promotions, product launches, and product education - Lead a culture of testing, using A/B testing and personalization tools to drive incremental revenue - Implement dynamic merchandising strategies, including sort order and curated collections based on performance and business priorities Conversion & Experience Optimization - Partner with Growth/Media teams to create a seamless click-to-cart journey - Optimize landing pages, navigation, and funnel performance to improve conversion - Translate performance data into clear, actionable improvements Multi-Channel Strategy & Marketplace Management - Define how DTC and marketplaces (including Amazon and Registry) work together to drive total business growth - Build and execute go-to-market strategies for marketplaces - Partner with agencies to improve performance across search, content, and conversion - Reinforce Brooklinen.com as the home of the brand through differentiated experiences, bundles, and launches Team Leadership & Operational Excellence - Lead and develop a team, evolving them from site operators into commercial owners - Build scalable workflows for product launches and seasonal updates - Maintain a strong attention to detail to ensure the site is accurate and optimized - Partner with Digital Product and UX to shape features that drive revenue per session What Success Looks Like - The digital experience feels cohesive, intuitive, and aligned with the Brooklinen brand across DTC and marketplaces - Conversion, AOV, and revenue per session improve through thoughtful, data-informed iteration - Cross-functional partners trust this role's judgment and view them as a strong commercial thought partner - Digital initiatives are well-coordinated, with clear priorities and fewer last-minute adjustments - The team operates with a strong sense of ownership, balancing execution with a broader commercial mindset We're Looking For Someone Who Brings - 8-10+ years of experience in digital commerce, with meaningful ownership of site merchandising and/or marketplace performance - Experience with eCommerce P&L management, forecasting, and demand planning - Strong familiarity with Shopify Plus and modern analytics tools (e.g., GA4, Looker) - A strong merchandising instinct, with the ability to translate product, inventory, and data into a compelling digital experience - The ability to synthesize performance data into clear, actionable insights - Experience managing agencies or external partners and holding them accountable to performance - A business ownership mindset, with a strong understanding of revenue, margin, and long-term growth - Clear, confident communication skills with the ability to influence cross-functional stakeholders - Strong organization and attention to detail, with the ability to manage multiple priorities - A proactive, solutions-oriented approach to identifying and resolving challenges - Experience with marketplace platforms (e.g., Amazon Seller Central, Walmart Marketplace, or similar), including advertising, promotions, and operational levers preferred If you're excited to shape how customers experience Brooklinen online-and help us continue building a brand that feels like home-we'd love to hear from you. Compensation Base salary range: $165,000-$200,000, plus equity and a 15% target bonus. Compensation is determined based on experience, skills, and market data. Benefits & Perks - Up to 100% medical, dental, and vision coverage (employee-only) - Fertility & family-building support (up to $20,000 lifetime) - 401(k) with a 4% company match - 16 weeks fully paid parental leave - 20 vacation days (25 after 5 years) plus year-round Summer Fridays - Hybrid work schedule with two core in-office days (Tues-Thurs) - Remote Thanksgiving week and remote last week of December - Up to four additional remote weeks per year with approval - 40% employee discount plus seasonal product allowance - One Medical, Talkspace, and $1,000 per year via Joon for wellness - One-month paid sabbatical at five years Why Join Us? Brooklinen is a place where thoughtful people do meaningful work - with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don't meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger. About Brooklinen Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment - from sheets and towels to thoughtful additions for the modern bedroom - has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft - and each other. #LI-Hybrid #LI-MK

New York
$165K - $200K / year
Full TimeRemoteTeam 1,001-5,000

Role Description Watlow is seeking a Strategic Account Manager that offers the opportunity to lead growth within a high-impact portfolio of global accounts in the Refrigerated Transport and Data Center market segments. As a trusted advisor and subject matter expert, you will leverage advanced negotiation, solution selling, and customer application expertise to win new business, expand strategic partnerships, and drive long-term account retention. The position is ideal for a results-driven commercial leader who enjoys building relationships, solving complex customer challenges, and delivering meaningful revenue growth in fast-evolving technical markets. - Drive Revenue Growth: Own a defined territory or portfolio of accounts with responsibility for achieving or exceeding sales revenue, bookings, and growth targets. - Strategic Account Leadership: Build and execute account strategies for key customers, developing long-term partnerships and expanding share within assigned accounts. - Technical Solution Selling: Serve as a trusted advisor by delivering product, application, and thermal system expertise to help customers solve complex challenges. - New Business Development: Identify and close new sales opportunities through proactive prospecting, relationship building, and consultative selling approaches. - Executive Relationship Management: Engage with senior-level customer stakeholders and decision-makers to align solutions with business priorities and secure long-term success. - Cross-Functional Collaboration: Partner closely with internal teams including engineering, product management, operations, and customer support to deliver winning proposals and resolve issues quickly. - Coaching & Leadership Impact: Mentor sales team members and support staff, sharing best practices and helping elevate overall team performance. - Operational Excellence: Manage forecasting, CRM activity, pricing, quoting, and territory planning while continuously improving processes to maximize results. Qualifications - Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent combination of education and relevant experience. - 8+ years of progressive experience in technical sales, account management, business development, or related commercial roles. - Experience selling into industrial, OEM, semiconductor, food equipment, HVAC/R, or manufacturing markets. - Experience managing strategic customer accounts and building long-term client relationships. - Ability to communicate technical products or engineered solutions to both technical and executive audiences. - Strong business acumen, forecasting, pipeline management, and CRM discipline. - Ability to travel up to 40% within assigned territory or customer base. Requirements - Preferred Qualifications: - Bachelor’s degree specifically in Mechanical, Electrical, Industrial, or related Engineering discipline. - Refrigeration controls or thermal systems expertise. - Project management experience leading customer implementations, product launches, or complex commercial initiatives. - Knowledge of pricing strategy, quoting processes, and contract negotiations. - Familiarity with Salesforce or other enterprise CRM platforms. Benefits - Annual Incentive Program. - 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance. - Wellness incentives. - Employee Personal Assistance Program. - Dental, medical, vision and short-term and long-term disability insurance. - Paid holidays, personal time, and vacation. - Parental leave. - Tuition reimbursement.

United States
Job Closed
Coursera logo

Growth Account Manager

Coursera

A fast-growing leader in online education, Coursera is an education-focused technology company headquartered in Mountain View, California. Founded in 2012, Coursera is backed by Si

Account Manager53 days ago

Role Description The Growth Account Manager is a pivotal role that involves helping Coursera’s partners - both educational institutions and industry partners - succeed on our platform. The Growth Accounts team will focus on engaging, launching, and growing Tier 2 and 3 partners through revenue-generating activities. - Work with a large portfolio of 40+ accounts. - Advance partners to Strategic Accounts through increased account growth year-on-year, partner satisfaction, and partner engagement. - Build strong relationships with partners from their initial starting period to launching their educational content on Coursera. - Support partners in managing their entire content portfolio and look for growth opportunities. - Coordinate with internal teams, particularly marketing, operations, and product, to ensure smooth launches of new learning materials. - Serve as the single point of contact for partners, providing important information, training, and troubleshooting support. Qualifications - 7+ years of experience in account management, partner success, or a related role, ideally within the edtech or B2C sector. - Strong project management skills, with experience managing content launches and coordinating with cross-functional teams. - Excellent communication, relationship management, and problem-solving skills, with a focus on driving partner success. - Proficiency in using CRM systems (e.g., Salesforce) and data management tools to support account management. Requirements - Familiarity with online education content, platform support, and partner onboarding processes. - Experience implementing scalable account management processes to drive growth and efficiency. - Strong analytical skills, capable of using data to inform strategic recommendations and optimize partner outcomes. - Level-headed temperament, ability to make quick judgments and defend decisions. - Entrepreneurial drive with a resilient work ethic. - Experience with generative AI for optimizing effectiveness and efficiency. - Prior experience in consulting. - MBA or equivalent from a top university. Benefits - Flexible work environment: choose to work from home, a Coursera hub, or a co-working space. - Virtual hiring and onboarding process. - Opportunity to make a global impact and scale unique products exclusive to Coursera.

India