Accompany Health logo
Accompany Health

#Letusaccompanyyou

Patient Engagement Coordinator – Contract

Location

United States

Posted

61 days ago

Salary

$21 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Patient Engagement Coordinator – Contract

Accompany Health

• Conduct outbound calls, texts, and other virtual outreach to schedule Annual Visits and follow-up appointments with existing patients • Maintain a daily outbound call target of 135+ calls, working through structured call queues in our internal CRM tools throughout the day • Send SMS and message-based outreach to patients to confirm appointments and follow up on scheduling • Navigate and maintain records across internal CRM systems and spreadsheets simultaneously during and after calls • Educate patients on the importance of ongoing care and the benefits of completing their annual visits and any necessary follow-up appointments with clinicians • Handle calls from patients with warmth and professionalism, answering questions and directing them appropriately • Collaborate closely with clinical care teams to ensure alignment on visit readiness and follow-ups • Provide an empathetic, respectful, and encouraging patient experience on every call • Monitor scheduling metrics and contribute to achieving engagement goals, maintaining both call volume targets and service quality • Act as a liaison between patients and the care team to address basic concerns and questions about services

Job Requirements

  • High School Diploma/GED or higher
  • 2+ years of related experience in a high-volume outbound call environment, preferably in healthcare customer service or healthcare sales/direct marketing
  • Excellent patient communication skills, with the ability to quickly build trust and rapport with seniors and other patients
  • Strong computer skills and basic knowledge of G-Suite (e.g., Google Docs/Sheets)
  • Can handle multiple tasks at once, such as typing notes while talking and working in 2 systems at the same time
  • Experience working in an Electronic Medical Record (EMR) system (Preferred)
  • Knowledge of Medicaid and/or Medicare programs and senior services (Preferred)

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Related Categories

Related Job Pages

More General Jobs

Saluda Medical logo

Clinical Specialist

Saluda Medical

The Evoke® System is now fully FDA approved

General61 days ago
Full TimeRemoteTeam 201-500H1B No Sponsor

• The Clinical Specialist is responsible for primary clinical support in assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts. • Provide technical expertise, product demonstrations, patient care, installation and maintenance of company products. • Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products. • Provide technical and educational training to physicians and staff on the use of the company’s products. • Provide case support, including Operating Room/Procedure support. • Perform patient follow-up to assure customer and patient success with the implanted products. • Develop and maintain business relationships with hospital personnel.

New York
Wing Assistant logo

Assistant

Wing Assistant

We're the World's Best Assistant. Hit "Learn More" to speak to an expert about transforming your business! 🚀

General62 days ago
Part TimeRemoteTeam 501-1,000H1B No Sponsor

• Handle guest inquiries and communication via Airbnb • Coordinate with property owners and cleaners via WhatsApp and Telegram • Assist with calendar updates and booking coordination • Support backend/admin tasks (e.g., invoicing, updates) • Follow existing workflows and documentation

Philippines
₱15K / month
Outsourced Staff logo

Quantity Surveyor / Estimator

Outsourced Staff

Building Dedicated Remote Teams Around the World

General62 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• This is a quantity surveying role sitting within the estimating team, reporting to the Estimating Manager • The primary need is someone who can own the takeoff and measurement work across commercial projects, freeing the senior estimators to focus on pricing and analysis • If you can also rate and price, that's a genuine bonus, but QS capability is what this hire is built around. • Perform detailed quantity takeoffs across all non-services trades (structure, concrete, steel, reinforcement, fit-out, finishes, etc.) from architectural and structural drawings • Produce accurate bills of quantities for commercial construction projects within tight tender timeframes, typically 4 to 5 weeks • Work through full drawing sets independently, identifying scope inclusions, gaps, and ambiguities • Input quantities into Cubit or Costx and maintain structured, reviewable workbooks • Liaise with the Estimating Manager and senior estimators to clarify scope and flag potential risks or documentation issues • Support multiple concurrent tenders, managing your own workload against submission deadlines • Over time, build familiarity with our standard rates and pricing methodology to progress toward full estimation capability

Philippines
GetixHealth logo

Patient Care Coordinator

GetixHealth

The core behind care.™

General62 days ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B No Sponsor

• Provide day-to-day support for patient care coordination by processing referrals, communicating with patients, providers, pharmacies, and healthcare facilities, and ensuring treatment plans are completed accurately and efficiently. • Serve as the primary point of contact for patient questions regarding referrals, medications, imaging, lab work, authorizations, and other care-related needs. • Collaborate with healthcare providers and facilities to ensure all aspects of patient care are coordinated effectively. • Manage referrals, tests, procedures, and timely delivery of care services. • Coordinate and communicate medication and authorization information with pharmacies and insurance providers. • Communicate with patients and healthcare facilities regarding the status of labs, imaging, and medical services. • Complete scheduling requests and schedule patients appropriately based on treatment plans. • Utilize critical thinking to identify issues, evaluate options, and implement solutions. • Maintain accurate patient records, demographic information, and documentation of all patient interactions. • Monitor patient progress and satisfaction to identify opportunities for improvement. • Treat patients with empathy, professionalism, and compassion in all written and verbal communication. • Maintain HIPAA compliance and confidentiality at all times.

Texas
$18 - $20 / hour