American Addiction Centers logo
American Addiction Centers

Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction

Nurse Practitioner - Virtual Practice Support - Experienced Preferred

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

37 days ago

Salary

$51 - $77 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Nurse Practitioner - Virtual Practice Support - Experienced Preferred

American Addiction Centers

Role Description The role involves clinical responsibilities including: - Assessing, diagnosing, and determining/alters treatment and management plans appropriate for age, acuity, and clinical condition. - Ordering, performing, and interpreting appropriate diagnostic studies and prescribing pharmacologic and non-pharmacologic interventions and therapies. - Managing conditions based on clinical indication, evidence-based care, cost-effectiveness, and assessment of risks/benefits and alternatives. - Providing health promotion, disease prevention, and disease management counseling and education to patients and families. - Managing patients as part of an interdisciplinary team and within scope of practice. - Maintaining accurate, complete, concise, and timely documentation in the electronic medical record. - Facilitating consistent, coordinated care and clear communication among all members of the healthcare team and/or health or community agencies. - Performing office or hospital procedures in accordance with specialty practice, competency, and granted privileges. Other responsibilities include: - Participating in quality, safety, and peer review initiatives/performance activities. - Participating in education and/or onboarding of new team members, students, and other health care professionals. - Seeking experiences to maintain and develop clinical and professional skills. - Maintaining standards of productivity, access, face-to-face time, and quality metrics. - Demonstrating knowledge and skills necessary to provide care appropriate to the age of the patients served. Qualifications - Active RN, and APRN/APRN-FPA/APNP or other APRN license(s) in state(s) of practice. - Active national board certification in area of clinical practice and populations served. - Active DEA registration prior to hire. - If Illinois practice: active Illinois Controlled Substance License prior to hire. - Active BLS and/or ACLS, PALS, NRP as required by clinical practice prior to or within 6 months of hire. - Master’s Degree in Nursing. - No experience required. Requirements - Demonstrated high level of clinical proficiency, and excellent decision-making skills. - Ability to work independently and as an effective member of a health care team. - Ability to adapt to evolving technology and proficiency with the electronic medical record. - Excellent communication skills and ability to effectively collaborate with others. - Proven organizational skills and ability to prioritize effectively. Benefits - Base compensation listed within the pay range based on qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for select positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. Company Description Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names: - Advocate Health Care in Illinois. - Atrium Health in the Carolinas, Georgia, and Alabama. - Aurora Health Care in Wisconsin. Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies. - Nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation. - Employs 155,000 teammates across 69 hospitals and over 1,000 care locations. - Offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. - Committed to providing equitable care for all, providing more than $6 billion in annual community benefits.

Related Job Pages

More Customer Support Jobs

Omie logo

Customer Success Analyst (Mid-level) – Cancellations

Omie

Impulsione a economia do Brasil, seja um Omielover! #VemPraOmie https://carreirasomie.gupy.io/

Customer Support37 days ago
Full TimeRemoteTeam 1,001-5,000Since 2013H1B No Sponsor

• Handle cancellation requests via phone, chat, WhatsApp and email; • Work to reverse those requests by resolving issues, managing expectations, answering questions and addressing conflicts; • Propose retention plans and actions aimed at keeping customers active; • Recommend improvements to tools, processes and customer service channels; • Participate in training sessions, performance meetings and the creation of action plans.

Brazil
Entrepreneurs.com logo

Responsable Support Client

Entrepreneurs.com

👀 Atelier exclusif avec Anthony Bourbon 📈 Implémentez la Pyramide du Scaling 🗓️ 23/09 à 20h — 100% gratuit

Customer Support37 days ago
ContractRemoteTeam 11-50Since 2018H1B No Sponsor

• Pilotage quotidien de Zendesk : gestion des tickets, priorisation, qualité de réponse, respect des délais. • Traitement des demandes clients avec réactivité, précision et sens du service. • Gestion des réclamations et des situations sensibles, avec une posture de médiation et de cadrage lorsque nécessaire. • Analyse des insatisfactions récurrentes et identification des causes racines. • Collaboration avec les équipes internes pour améliorer la qualité des livrables et l’expérience globale. • Optimisation continue des process support et des parcours de traitement. • Mise en place d’automatisations, workflows et scénarios IA. • Structuration et enrichissement de la base de connaissance. • Coordination étroite avec les pôles Sales, Coaching et Delivery. • Reporting régulier sur la performance support et la satisfaction client.

France
Job Closed

Role Description We're hiring a detail-oriented and professional Email Support Specialist to handle patient and client communications through our email support channels. If you're a strong writer with excellent follow-through and a passion for helping people — this role is for you. - Respond to patient and client email inquiries promptly and professionally - Provide accurate information on services, appointments, billing, and general support - Compose clear, empathetic, and well-structured email responses - Track and manage open email tickets to ensure timely resolution - Follow up with patients and clients to confirm issue resolution and satisfaction - Escalate complex or sensitive inquiries to the appropriate department - Document all email interactions accurately in our CRM and support systems - Maintain strict patient confidentiality in accordance with HIPAA guidelines Benefits - Competitive pay - Health, dental & vision benefits (full-time employees) - Paid time off & paid holidays - Flexible scheduling options - Supportive team environment and ongoing coaching - Career growth opportunities within ADF Medical Services

Worldwide
Qureos logo

Customer Support Representative

Qureos

Bridging the gap between exceptional talent and top companies.

Customer Support37 days ago
Full TimeRemoteTeam 11-50Since 2021H1B No Sponsor

• Respond to client inquiries and provide timely, clear communication • Assist with researching options based on client preferences and needs • Coordinate service details and maintain accurate records • Review confirmations and ensure information accuracy • Manage multiple client requests and timelines efficiently • Provide follow-up support and assist with updates as needed

Texas
Job Closed