Sharp Minds Make Sharp Brands
Operations Manager
Location
Pakistan
Posted
43 days ago
Salary
0
Seniority
Senior
Job Description
Operations Manager
Katana
• Managing all daily operations across the company • Coordinating internal teams (support, creative, logistics, media buyers…) • Ensuring smooth execution of orders, customer support, workflows, and timelines • Implementing processes, SOPs, and operational improvements • Monitoring KPIs and maintaining operational dashboards • Managing communication with suppliers, partners, and external services • Supporting product launches and peak seasons (Black Friday, new brands…) • Troubleshooting operational issues and unblocking bottlenecks • Overseeing or coordinating website updates and changes when needed • Preparing the operational infrastructure for scale: new brands, more volume, more complexity • Working closely with the founder on strategic and execution-related decisions
Job Requirements
- Has real experience in e-commerce operations
- Is extremely organized, reliable, and execution-focused
- Has strong problem-solving skills and can stay calm under pressure
- Have experience in team management and recruitment
- Can build structure inside an environment that moves fast
- Has experience with online tools (Shopify, Notion, Slack, support tools…)
- Speaks fluent English
- Is available full-time and long-term
Benefits
- Good compensation
- Full remote flexibility (international applicants welcome)
- A long-term role with high responsibility and autonomy
- Potential career evolution (Ops → Head of Ops → COO)
- Work with a team and founder with an ambitious and dynamic vision and execution
- Being part of a fast-scaling international brand, a chance to build the operational foundation of a future 10-figure group
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