InHealth Group

Role Description This is a 24 month Fixed Term Contract. Make a real impact in healthcare. At InHealth, we support the NHS with innovative services including triage, bookings, nurse-led Lung Cancer Screening (LCS), and mobile CT scanning. We’re looking for a proactive and passionate Operations Manager to lead multiple LCS programmes across the UK - ensuring exceptional service delivery and patient care. - Lead and manage LCS programmes across multiple regions - Build strong relationships with commissioners, subcontractors, and internal teams - Ensure services meet and exceed performance and quality standards - Report on programme performance and drive continuous improvement - Contribute to policy development and strategic planning Qualifications - A confident leader who motivates teams and drives quality - Calm under pressure, decisive, and solutions-focused - A great communicator with a flexible, proactive approach - Someone who challenges the status quo and strives for excellence - High integrity, professionalism, and strategic thinking - Passionate about patient safety and service innovation Requirements - Experience in healthcare operations or national screening programmes - Strong stakeholder management and people leadership skills - Advanced knowledge of LCS service specifications and KPIs - Excellent organisational, reporting, and auditing abilities - Evidence of continuous professional development - A drive to make InHealth the UK’s leading LCS provider Benefits - 27 days annual leave (plus bank holidays) - Generous company contribution pension scheme - Sick pay for peace of mind - Private medical insurance options - Life assurance - Hybrid and flexible working opportunities - Fantastic learning and development opportunities - 24/7 access to a dedicated well-being hub and Employee Assistance Programme - Enhanced parental leave - Monthly award programme and online peer-to-peer recognition - Long service recognition, with vouchers and additional annual leave - Refer a friend bonus - Discounts on our healthcare services - Smart tech, Cycle to Work, and thousands of discounts and cashback options - For eligible roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears - Paid-for professional memberships and more!

Role Description Join our Lung Cancer Screening programme as a Data Analyst and help drive data‑led decisions that directly support patient care. You’ll work closely with operational teams to deliver high‑quality reporting, maintain accurate datasets, and provide insights that improve service performance. What you’ll do - Produce monthly and ad‑hoc reports using Excel and SQL, supporting operational and regional teams. - Maintain, validate, and reconcile patient‑level datasets to ensure reporting accuracy. - Identify trends, risks, and opportunities to improve programme performance. - Support ongoing process and efficiency improvements across the service. Qualifications - Experience in data analytics or reporting, ideally within healthcare. - Advanced Excel skills and practical SQL knowledge. - Strong attention to detail, problem‑solving skills, and the ability to communicate insights clearly. Benefits - 27 days annual leave (plus bank holidays) - Generous company contribution pension scheme - Sick pay for peace of mind, so you can rest and recover without financial worry - Private medical insurance options - Life assurance - Hybrid and flexible working opportunities - Fantastic learning and development opportunities - 24/7 access to a dedicated well-being hub and Employee Assistance Programme - Enhanced parental leave - Monthly award programme and online peer-to-peer recognition - Long service recognition, with vouchers and additional annual leave - Refer a friend bonus - Discounts on our healthcare services - Smart tech, Cycle to Work, and thousands of discounts and cashback options - For eligible roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears - Paid-for professional memberships - And more! Company Description InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Role Description Administrator Location: Remote - this is a home based role, with training taking place in Middlewich. Salary: £24,784.50 Please note, this is a 12 month FTC contract. InHealth is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients. What you will do - Join our Failsafe team, ensuring administrative processes are in place if something goes wrong in the patient’s pathway. What you are responsible for - Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy. - Supporting the booking of appointments for the patient based on their referral type in line with national set timelines. - Ensuring patients on discharge are referred back into the programme within the correct pathway and the patient’s GP has been informed. - Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme. - Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually. - Reviewing and responding to individual queries & data capture. Qualifications - Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care. - Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively. - Comfortable with audits and reporting. - A good listener with excellent verbal and written communication skills. - Aware of the importance of patient confidentiality and data protection. - Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards. - Flexible in weekly working patterns and locations as required. - A team player who is supportive, reliable and trustworthy. - Approachable, dedicated and hardworking. - A people person – someone who enjoys working alongside and helping others. - Calm and focused in challenging situations. - Great at organising things and able to prioritise their workload. - Good at attention to detail. - Able to work well within set procedures. Requirements - Previous experience in an administrative role. - A passion for healthcare. Benefits - Access to a mobile-enabled rewards platform, called InJoy, with thousands of offers and discounts. - 25 days annual leave (plus bank holidays). - Generous company contribution pension scheme. - Fantastic learning and development opportunities. - 24/7 access to a dedicated well-being hub and an Employee Assistance Programme. - Monthly award programme and online peer-to-peer recognition. - Refer a friend bonus. - Discounts on InHealth’s healthcare services. - Smart tech, Cycle to Work and thousands of discounts and cashback options. - Paid-for professional memberships and more!

Role Description The role will support our programmes in Kent & Devon, and occasional travel will be required to Kent, Devon and our Head Office in Middlewich. As a Failsafe Manager, you will manage the Failsafe Team and ensure all Failsafe functions across the Diabetic Eye Screening Programme (DESP) are delivered safely, accurately and in line with national standards. Working closely with GP practices, Acute Trusts and internal DESP teams, you will ensure all eligible patients are correctly registered, placed on the right pathway, offered timely appointments, and have their results and referrals managed without delay. Key Responsibilities - Leadership & Team Management - Lead and support the Failsafe Team, providing training, guidance and performance management. - Allocate and oversee daily Failsafe tasks, ensuring all interventions are accurately documented. - Ensure all work follows HI policies, SOPs and national guidance. - Failsafe Operations - Oversee all Failsafe checks and activities across the DESPs. - Maintain accurate system updates, data entry and exception reporting within strict timescales. - Ensure same-day referral processes are in place for patients who require onward care. - Manage patient queries, CVI reviews and Laser Book analysis. - Work with Clinical Leads and Programme, Booking and Engagement Managers as required. - Pathway Oversight & Stakeholder Liaison - Ensure the Single Collated List (SCL) is validated regularly, including military, prison and secure site lists. - Liaise with Acute Trust Ophthalmology teams to ensure timely feedback and safe pathway progression. - Monitor Screening to Treatment Timelines (STTT) and HES care status for all relevant patients. - Support coordination of patient appointments with Acute Trusts, escalating issues where needed. - Audit, Data Quality & Reporting - Review the full patient pathway quarterly and audit Failsafe systems to identify improvements. - Perform data quality checks with Bookings, Engagement and Programme Teams. - Audit exclusions, postponements and patients unable to be screened digitally. - Analyse CQRS data to highlight SCL discrepancies and support corrective actions. - Produce reports for programme boards, serious incidents and internal performance monitoring. - Track and report serious incidents and near misses, escalating concerns appropriately. Qualifications - Experience managing or working at a senior level within DESP or another national screening programme. - Strong knowledge of NDESP policies, NSC guidance, NICE and NSF. - Evidence of ongoing professional development. - A-Level education (or equivalent) with GCSE Maths and English. - Leadership/management qualification or 5+ years’ equivalent experience. - Proven ability to lead teams, manage performance and coach staff. - Strong understanding of equality, diversity, and inclusive leadership. Benefits - 25 days annual leave (plus bank holidays). - Generous company contribution pension scheme. - Fantastic learning and development opportunities. - 24/7 access to a dedicated well-being hub and an Employee Assistance Programme. - Monthly award programme and online peer-to-peer recognition. - Refer a friend bonus. - Discounts on InHealth’s healthcare services. - Smart tech, Cycle to Work and thousands of discounts and cashback options. - Paid-for professional memberships and more!

Role Description As a Bank Occupational Health Advisor at TAC Healthcare, you will play a vital role in delivering a comprehensive Occupational Health service across on a remote basis. Working in accordance with the Nursing and Midwifery Council’s (NMC) Code of Professional Conduct and Scope of Professional Practice (or equivalent), you will predominantly support with remote case management. This is a bank/adhoc role, working remotely. - Maintain professional and clinical standards in line with NMC guidance and TAC Healthcare procedures - Ensure accurate and confidential patient records are maintained in accordance with clinical best practice - Support sickness absence management by liaising with HR and HSE teams - Advise clients on health and wellbeing strategies, contributing to the development of internal and client policies - Support the promotion of TAC Healthcare services through professional service delivery and awareness of new company initiatives - Provide case management remotely - Assist the administrative team with data input and related support tasks as needed Qualifications - NMC registration as a Registered Nurse - Minimum of 2 years’ Occupational Health experience - Proven case management capability both face to face and remotely - Strong organisational, interpersonal, and communication skills - Ability to maintain high standards of confidentiality and professionalism - Proficient in IT systems including Microsoft Office - Committed to ongoing professional development Requirements - NMC registration as a Specialist Community Public Health Nurse (OH) or a relevant Occupational Health qualification (Cert/Diploma/Degree) - Experience with clinical case management Key Attributes - Proactive, flexible, and able to work under pressure - High attention to detail with a quality-focused mindset - Friendly, approachable, and professional demeanour - Ability to prioritise tasks and take responsibility - Comfortable balancing clinical needs with regulatory reporting requirements Benefits - Pension Scheme - Holiday pay Company Description At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach. - Customer First, Always: Every role, every decision, every action is driven by our commitment to our customers. We put their interests first, ensuring our work always makes a real difference. - Challenge Yourself to Grow: We embrace continuous learning, encourage fresh thinking, and seek out opportunities to improve ourselves and our work. - Shape the Future: We harness innovation and technology to redefine what’s possible, paving the way for a healthier, more accessible tomorrow. - Build Trust with Transparency: We own our actions, communicate openly, and share both successes and challenges to foster genuine trust. - Work with Respect: We celebrate diverse perspectives, treat everyone with dignity, and create an environment where everyone feels valued and heard.