• Serve as the primary point of contact and face of Gigstreem for assigned properties. • Build and maintain strong, long‑term relationships with property managers, leasing teams, and ownership groups. • Act as a trusted advisor by providing education, guidance, and ongoing support to property teams to ensure a seamless and positive internet experience for residents. • Proactively monitor the overall property and resident experience, identifying trends or concerns before they escalate. • Partner closely with internal teams to quickly resolve issues, communicate updates, and ensure follow‑through. • Implement strategies that drive resident satisfaction, adoption, and long‑term property success. • Collaborate with the Business Development team to identify opportunities for account expansion, including up‑selling, cross‑selling, and introducing new products or services. • Prepare and deliver regular, clear, and insightful reports to clients using internal ticketing data, analytics, and customer satisfaction metrics.

• Proactively identify, research, and qualify potential new clients within the pharmaceutical, biotech. • Initiate and maintain contact with prospective clients through phone, email, and virtual meetings • Conduct needs assessments to understand client requirements and pain points • Present the company's services, capabilities, and value proposition effectively • Manage the sales pipeline and maintain accurate records in the CRM system • Provide timely updates to the sales leadership on pipeline activity and forecasts • Collaborate with Business Development Managers / Directors to ensure smooth handoff of qualified leads. • Monitor industry trends, competitor activities and new developments to identify new opportunities. • Build and maintain strong relationships with prospective and existing clients. • Attend and actively participate in Emerald Clinical meetings and other internal meetings and activities as required • Provide input to systems, tools and processes to support continuous improvement • Share knowledge with others, to facilitate learning and development across the organization

• As an Account Manager focused on contractor sales, responsible for the sales of ABB Electrification products/systems/services within the LA - Orange County areas, in line with the division strategy. • Achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. • Showcase expertise by identifying and developing new sales opportunities • Build and strengthen relationships with electrical contractors while driving sales strategies that expand market share and margin. • Promote ABB solutions through technical education, product introductions, and influencing customer specifications to create brand preference. • Manage the full sales cycle by identifying opportunities, performing take‑offs, developing competitive proposals, and negotiating to close orders. • Track pipeline activity and performance in CRM, analyze hit‑rate data, and provide market and competitive insights to leadership.

• Ser dueño y ejecutar la estrategia de ventas de socios regionales en estrecha alineación con el liderazgo de ventas interno y el ecosistema de socios regional (revendedores, integradores de sistemas, proveedores de servicios gestionados, y entidades locales de alianzas globales), con un claro enfoque en impulsar el pipeline de socios incrementales en los segmentos comercial y empresarial. • Identificar, reclutar y desarrollar proactivamente socios de alto potencial, construyendo y sosteniendo relaciones a nivel ejecutivo para aumentar la creación de pipeline, la calidad de los contratos y la contribución de los ingresos. • Habilitar, activar y escalar a los socios para construir una práctica repetible de protección de datos y backup en SaaS, enseñándoles a buscar proactivamente, calificar y avanzar nuevas oportunidades comerciales y empresariales. • Impulsar la progresión de los tratos y la conversión de ingresos gestionando conjuntamente las oportunidades de origen de socios a través de todo el ciclo de ventas, asegurando la precisión de previsión y la entrega de ingresos contra una cuota de ventas asignada. • Asegurar altos niveles de satisfacción del socio y del cliente resolviendo problemas comerciales y operacionales y colaborando estrechamente con los equipos de ventas, éxito del cliente, producto e ingeniería. • Mantener informes precisos, oportunos y disciplinados sobre la actividad de los socios, el pipeline y las reservas en sistemas CRM para apoyar la gestión efectiva del pipeline, la previsión y la gobernanza del rendimiento. • Monitorear continuamente la dinámica del mercado, las tendencias de la industria y la actividad competitiva para informar la estrategia regional e identificar nuevas oportunidades de crecimiento a través de socios.