• Analyze, interpret, and validate client requirements to plan for client solution delivery prior to collaborating with downstream functional teams. • Partner and build strong relationships with clients and cross functional teams to support operational changes throughout the client lifecycle. • Effectively convey diverse client needs internally, driving the resources needed for successful solution delivery. • Ability to explain technical concepts confidently to non-technical audiences; familiarity with healthcare terminology. • Lead meetings and conference calls with clients and internal partner teams. • Mentor and coach team members to facilitate successful achievement of team goals. • Lead and support projects that aim to improve the client lifecycle to achieve scalability and automation. • Manage multiple projects simultaneously, assisting team to deliver on time. • Use organization wide and departmental KPIs to drive prioritization and decision-making. • Ensure client satisfaction through follow-up and thorough communication. • Create and manage customer-specific materials and process artifacts. • Complete ownership on the execution of projects end to end, including discovery, analysis, solution planning and delivery with executive read outs and reporting throughout lifecycle of a project.

• Own the full lifecycle of custom solutions built for enterprise clients • Work on integrations that are critical to daily business operations • Operate with a high level of autonomy, translating abstract requirements into reliable, production-grade solutions • Direct collaboration with customers, resolving production issues • Build scalable integrations using modern architectures and AI-assisted development tools

Role Description Zurich (Schaumburg, IL) seeks an IT Advisory Solution Architect to design, advise, and oversee modern, cloud-native enterprise solutions while coordinating with third-party vendors and service providers to ensure successful delivery. Specific duties include: - Architect end-to-end cloud-native and hybrid enterprise solutions on Azure Cloud PaaS. - Provide technical leadership in building microservice-based systems with .NET and Azure services. - Guide project teams across front-end, back-end, and database layers. - Define and implement DevOps strategies using Azure DevOps, TeamCity, and Octopus Deploy. - Collaborate with development teams to guide architecture decisions, software best practices, and delivery pipelines. - Coordinate with external vendors and service delivery partners. - Serve as a technical advisor in assessments and solution delivery. - Oversee solution delivery to ensure alignment with architectural vision, cost, and time estimates. Requires occasional travel within the U.S. Option to work remotely from anywhere in the U.S. Qualifications - Bachelor’s degree, or foreign equivalent, in Computer Science, Computer Information Systems, or a closely related field of study. - 7 years of experience in the job offered, or as a Senior Consultant, Software Engineer, Software Programmer, or similar position in IT architecture, development, and solution design. Requirements - 7 years of experience working with each of the following: - Enterprise-grade solutions. - Designing and implementing Microservice Architecture solutions. - .NET application development. - 6 years of experience working with each of the following: - Azure Cloud PaaS. - Angular (TypeScript). - 5 years of experience working with each of the following: - Vendor/service management in a technical delivery context. - Designing messaging patterns and integration with message queues. - Azure DevOps tools for pipelines and automation. - 3 years of experience working with each of the following: - PowerShell scripting for cloud and infrastructure automation. - Azure Functions. - VNet. - Azure Storage Account configuration. - Azure Disk. - Azure SQL server. - Azure Resource Manager (ARM). - Azure monitoring and alerting frameworks. - GitHub and branch management strategies. - Presenting to senior leadership and business partners. - Managing technical delivery in multi-vendor environments. - Must be willing to occasionally travel within the U.S. - Option to work remotely from anywhere in the U.S. Benefits - Competitive pay and comprehensive benefits for employees and their families. - Short-term incentive bonuses and merit increases. Company Description At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers.

• Be a Trusted Advisor: Partner with prospects, customers, and stakeholders to ensure our solutions align with their technical and strategic goals, providing insights and recommendations that enhance both implementation and long-term outcomes • Own the Technical Sales Process: Lead technical discovery, deliver compelling demos, build proofs of concept, and drive technical evaluations — ensuring seamless handoffs to Implementation and Customer Success teams • Create Strategic Solutions: Design tailored solutions that demonstrate the transformative potential of Submittable's Grants Management products for nonprofit and corporate customers • Foster Collaboration: Work cross-functionally with Sales, Product, Engineering, and Customer Success to deliver holistic, scalable solutions • Own Pre-Sales Documentation & SOWs: Lead the creation of high-quality pre-sales documentation and Statements of Work that accurately scope projects and set customers up for success • Maintain Expert-Level Platform Knowledge: Become a true product expert — understanding how Submittable's solutions solve customer problems and deliver value, with a commitment to continuous self-learning • Inspire Action: Represent Submittable at conferences, webinars, and external engagements to highlight our mission and showcase the impact of our solutions • Build Domain Expertise: Develop and maintain knowledge of our markets, competitors, industry-wide challenges, and ongoing trends