• Design and develop engaging, learner-centered courses and structured learning plans aligned with organizational goals and adult learning principles • Manage and maintain Learning Management Systems (LMS), including user setup, content deployment, reporting, and troubleshooting • Collaborate with subject matter experts, trainers, and department leads to gather requirements and translate them into impactful learning solutions • Create interactive eLearning modules using tools such as Yardi Aspire, Articulate 360, Adobe Captivate, and Camtasia, integrating multimedia elements effectively • Host live/virtual training sessions and workshops for Client Accounting and Facility Management staff across various locations • Analyze training metrics, learner feedback, and performance data to continuously improve course content and delivery strategies • Support training and logistics for global department delivery • Ensure training materials are current, accurate, and aligned with compliance and operational standards

• Own and evolve Lumin Digital’s employee talent development domain • Design, deliver, and oversee high-impact learning and development experiences • Establish and maintain clear career development frameworks, tools, and learning pathways • Partner with the VP of Talent and Organizational Development • Serve as a trusted advisor to leaders on talent development needs • Facilitate and oversee virtual and onsite workshops, leadership programs, and team offsites • Coach managers and leaders to strengthen development conversations • Define success metrics for talent development initiatives

• Support and manage the training curriculum for the Oncology Business Unit (OBU) sales teams. • Ensure training curriculum compliance and facilitate Phase II (live) training programs. • Partner closely with cross-functional teams on product launches, label updates, and semester meeting content development and execution. • Collaborate with brand teams, cross-functional partners, and learning peers to support sales capability development, portfolio pull-through initiatives, and scalable learning best practices.

• Develop and execute comprehensive training strategies and learning roadmaps aligned to organizational goals and workforce needs. • Conduct organizational and training needs assessments to identify skills gaps, leadership capability needs, and opportunities for competency development. • Lead the design and development of instructional materials, including curricula, e-learning modules, workshops, facilitator guides, and participant resources grounded in adult learning principles. • Facilitate high‑quality training sessions, workshops, and leadership development programs for diverse audiences. • Provide executive and leadership coaching, supporting leaders in strengthening skills, navigating change, and improving overall performance. • Partner with clients and internal teams to co-create OD interventions, training content, and leadership development pathways. • Build and maintain strong relationships with clients, helping to ensure clarity of expectations, quality of delivery, and consistent progress updates. • Track, evaluate, and report on training outcomes, coaching progress, and OD milestones to internal and client interested parties. • Identify and address risks, issues, or barriers related to learning adoption, leadership engagement, and training implementation. • Develop and execute OCM strategies appropriate to each client’s environment. • Develop and execute comprehensive OCM plans, and related subsidiary plans (including training plans). • Lead and execute various OCM activities and work in collaboration with other OCM/project team members to execute various OCM activities to help impacted parties embrace and adopt change. • Manage and build strong relationships with individuals involved with and impacted by change. • Manage and report the status and progress of assigned OCM activities to the client. • Develop and conduct OCM interventions and events. • Assist in developing, reviewing, and/or discussing OCM-related deliverables. • Provide frequent, clear, and consistent communication to the client, interested/involved/impacted parties, vendors, and OCM/project team members. • Help to identify and address OCM-related risks and issues. • Support business development efforts by helping scope training‑related engagements, contributing to proposals, and sharing learning and development subject‑matter expertise. • Contribute to growth of our business through thought leadership, such as writing training‑focused content, presenting at conferences, and/or participating in client development meetings.