• Lead multiple complex, cross-functional programs within Developer Productivity (e.g., dev tooling, CI/CD improvements, local dev environments, testing infrastructure). • Own the developer experience measurement program - including configuring and maintaining survey snapshots, establishing baseline metrics, and driving iterative improvements to tooling based on signal from the data. • Lead and manage enablement and rollout of Productivity tools and improvements. • Navigate ambiguity and align stakeholders around loosely defined goals, bringing structure to complex problem spaces. • Embed AI into developer workflows and program execution, identifying and integrating AI-powered tools (e.g., codegen, automation, copilots) to standardize and scale improvements in speed, quality, and team efficiency. • Align stakeholders across Engineering, Product, Design, and GTM, surfacing risks and dependencies early. • Partner with technical stakeholders to break down complex engineering challenges into clear execution plans and milestones that drive toward abstract goals. • Apply judgment in ambiguous situations: frame tradeoffs, facilitate prioritization, and bring clarity to complex problems. • Develop repeatable frameworks, processes, and metrics that improve execution across multiple programs. • Serve as a thought partner to Directors and Engineering Managers, improving their ability to manage execution.

Role Description We're seeking a senior program manager to lead the sponsor bank partnership and program for Cash App Card and Square Banking products. Reporting to the head of Issuing Bank Program Management/Partnerships, you will own the sponsor bank partnership and be accountable for the outcomes of the bank program. You will hold internal and external stakeholders accountable to SLAs and obligations, and collaborate with internal owners for networks, processors, servicing/Reg E, fraud/risk, compliance and product to deliver secure, compliant, and scalable results. This is a senior level role where you'll be expected to be the voice of the bank partnership, both internally and externally. You will own the bank partnership end-to-end, including gaining approvals for new products and services. Expect to standardize, templatize, and streamline how we work, while continuously improving with a builder's mindset. You Will - Own the bank program and outcomes: Serve as the single-threaded leader for the sponsor bank relationship and program; define and run the engagement model (governance, SLAs, decision rights, change control), ensure obligations are met, and be accountable for program performance, partner satisfaction, and partnership health. - Proactively identify opportunities to strengthen the relationship, increase partner value, and create efficiencies and improvements, both internally and externally. - Program governance & accountability: Design and implement clear RACI, intake processes, and cadenced forums (steercos, weekly ops, and QBRs with scorecards). Hold internal and external stakeholders to commitments and timelines. Establish decision-making frameworks that enable speed while maintaining rigor. - Program execution: Own the end-to-end program delivery lifecycle. Ensure timely bank notifications and approvals for incidents and program changes, including new products and services; coordinate remediation, approvals, and evidence capture across all workstreams. Maintain a comprehensive requirements & obligations tracker—you own the process, timeline, and results. - Requirements management & templatization: Build and maintain a centralized requirements management system; create reusable templates and playbooks for obtaining and fulfilling bank requirements (e.g., partner requests, network mandates, collateral/communications submissions, decision logs, approval evidence). Work with internal stakeholders to ensure consistent execution. Continuously refine these tools based on lessons learned and partner feedback. - Program KPI/KRI ownership: Develop and own program-critical KRIs/KPIs (e.g., SLA adherence, approval cycle time, audit/exam finding closure rate, incident notification timeliness, partner satisfaction, change request lead time, partnership value delivery, program milestone completion rate, rework/escalation rates). Continuously monitor and report weekly/monthly/quarterly. Use data to identify improvement levers, track progress against program goals, and communicate program health to leadership. - Program optimization & continuous improvement: Identify systemic issues, failure modes, and inefficiencies in program execution; run pilots; implement workflow/tooling/process changes; measure and scale impact. Drive a culture of continuous improvement across all program workstreams. Standardize best practices and eliminate redundancy. - Program roadmap & strategic planning: Develop and maintain a multi-quarter program roadmap aligned with business priorities by partnering with Product teams throughout the company. Identify strategic initiatives that improve operational efficiency, reduce risk, and strengthen the partnership. Manage dependencies, sequencing, and resource allocation across the program. - Stakeholder & workstream coordination: Coordinate across networks, processors, servicing/Reg E, fraud/risk, compliance, and product teams. Ensure clear communication, aligned priorities, and timely delivery. Escalate blockers and drive resolution. Serve as the connective tissue that keeps the program moving. - AI-enabled program efficiencies: Apply AI-assisted routing, documentation, policy checks, knowledge retrieval, and program tracking with human-in-the-loop guardrails to improve program operations, decision-making, and efficiency. - Independent decision-making: Make timely decisions in ambiguous environments; escalate with clear options and recommendations; own outcomes. - Executive communication & presence: Provide crisp, data-informed program updates, status reports, and strategic recommendations to senior leadership. Serve as the trusted voice on program health, risks, and direction. Qualifications - 8+ Years experience in issuing payment cards - Experience with credit card, prepaid & debit cards within the Banking as a Service (BaaS) ecosystem - Background and/or experience with consumer compliance, BSA, and/or risk management within the Banking as a Service (BaaS) ecosystem strongly preferred - Strong bias toward action, evaluation, and pivoting- must be able to independently and proactively identify gaps and solutions - Must have experience in, and comfort with, working in Slack and GSuite; Airtable experience also is an advantage - AI and automation first solutioning ethos required - Proven experience in account management in the fintech ecosystem - Ability to work both independently and as part of a team - Excellent communication, negotiation, and presentation skills with strong executive presence - Ability to build rapport and trust with Product, Compliance, Legal, First Line Risk and external partners - Strategic and analytical thinking abilities - Capability to manage and prioritize multiple tasks effectively - Strong data analysis skills, with the ability to identify trends, diagnose issues, and recommend data-driven solutions - Experience leading complex, cross-functional projects from initiation to completion, with a track record of delivering results on time and within scope Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services.

Title: Sr. Technical Program Manager, Ads Performance Location: San Francisco, CA, US; Remote, US Job Description: About Pinterest: About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. The Ads Performance organization is responsible for maximizing advertiser performance and revenue outcomes through Pinterest’s Ads Delivery and Ads Modeling systems. This team drives high-impact, cross-functional work that improves the efficiency, relevance, and scalability of Pinterest’s ads stack, helping advertisers achieve measurable results while supporting strong user experiences. What you’ll do: - Own end-to-end program delivery for complex Ads Performance initiatives, driving planning, execution, and launch across multiple teams with clear goals, milestones, and success metrics aligned to monetization outcomes and company OKRs. - Turn ambiguous problem spaces into clear program charters, roadmaps, and decision points, while proactively identifying and resolving gaps in ownership, requirements, resourcing, and data readiness. - Partner closely with Engineering, Product, Data Science, Design, Analytics, Sales, Business Development, Research, and Product Marketing to align stakeholders and turn opportunities into actionable outcomes. - Drive development of new performance capabilities across ads delivery and modeling, including initiatives related to bidding, ranking, optimization, and other strategies that improve ROI and user experience. - Help scale existing systems to support new surfaces, formats, markets, and use cases while maintaining reliability, latency, and cost efficiency. - Influence technical direction and tradeoff decisions by facilitating alignment on architecture, surfacing risks and uncertainties early, and helping teams navigate decisions across accuracy, latency, experimentation rigor, privacy, and measurement needs. - Build durable program mechanisms and best practices, including intake, prioritization, RAID tracking, decision logs, launch criteria, and post-launch learning loops. - Communicate program state, risks, and recommendations clearly to cross-functional stakeholders and leadership, and proactively escalate when broader alignment or decisions are needed. - Use GenAI as the default operating model for EP PgM execution—producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows into AI-first mechanisms (e.g., intake triage, status synthesis, action/decision extraction, risk & dependency tracking), and synthesizing signals to proactively surface risks, decision/trade-offs, and escalation paths. - Prototype solutions to augment decisions through data (e.g. dashboards, data analysis) or simplify processes (e.g. process and workflow helpers, or internal tools) using AI coding assistants (“vibe coding”). - Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption. What we’re looking for: - 5+ years of experience as a Technical Program Manager or in a related role. - Strong leadership skills with an entrepreneurial mindset and the ability to lead new initiatives from the ground up in ambiguous environments. - Passion for execution and a track record of driving large, complex programs to completion. - Solid technical background with the ability to understand system design, technical challenges, and risks, and to break down complex problems to drive decisions. - Strong analytical skills, including experience using metrics and data to identify opportunities, risks, and incidents. - Excellent written and verbal communication skills, with the ability to explain nuanced technical concepts to a range of internal and external stakeholders. - Proven ability to influence teams and drive alignment across multiple stakeholders and organizations. - Experience building scalable processes and operating mechanisms in cross-functional environments. - Preferred: experience in the ads space, especially across ads ecosystems, measurement, APIs, data pipelines, integrations, or data products. Understanding of user privacy is a plus. - Demonstrated AI-first execution mindset, including the ability to use GenAI to accelerate planning, communications, workflows, and decision-making, while applying strong judgment and operating within governance expectations. Relocation Statement: - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: - We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. - This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. #LI-REMOTE #LI-DM57 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $123,684—$254,644 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Role Description The Sr. Program Manager leads the successful launch and stabilization of new facilities across the network, acting as the single accountable owner for site launch readiness. You drive cross-functional coordination across Engineering, Operations, Real Estate, IT, Finance, and external partners to ensure facilities launch on time, within scope, and with sustained operational performance. You own integrated planning, readiness tracking, risk management, executive communication, and go-live execution through post-launch stabilization. Qualifications - 8+ years of relevant experience leading large, complex programs from kickoff through go-live and stabilization - Proven ability to align and drive execution across Engineering, Operations, Real Estate, IT, Finance, and vendors - Strong understanding of parcel sortation and distribution operations, balancing throughput, cost, and scalability during launch - Demonstrated ability to manage multiple concurrent workstreams, dependencies, and critical path schedules - Strong risk identification and mitigation capability; able to remove blockers with urgency and pragmatism - Ability and willingness to travel ~50% Requirements - Lead all activities related to facility launches, acting as the single point of coordination and escalation across functions - Own launch readiness from pre-design and permitting through go-live and post-launch stabilization - Direct cross-functional change planning spanning systems, processes, and operating model impacts - Ensure launch objectives, timelines, and dependencies are clearly defined, tracked, and executed across all workstreams - Track progress across construction, tenant improvements, permitting, engineering install, IT systems, and operational readiness - Develop mitigation plans and drive resolution, escalating to senior leadership when risks threaten launch outcomes - Define and track go-live readiness criteria, including systems readiness, equipment availability, staffing, training, safety, and operational performance - Support go-live execution and remain embedded for approximately 4 weeks post-launch to support stabilization and learning-curve ramp-up - Establish, track, and report KPIs related to site readiness, capital milestones, safety, launch performance, and stabilization progress Benefits - Medical, Dental, and Vision insurance; HSA and FSA options - Life and Disability coverage (basic and voluntary) - Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance - Competitive benefits and 401(k) with company match - Referral Bonus Program - Up to $500 per referral! - Paid Time Off including Holiday pay - Employee Assistance Program - Safe and clean work environment