• Provide expertise on technical capabilities related to development of ServiceNow. • Develop technical solutions, implement them, and perform integration and functional testing. • Work with senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development. • Provide excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. • Ability to understand technical and functional design requirements related to ServiceNow. • Create and manage scripts and workflows/flows. • Build dashboards based on application data models and external data sources. • Address problems of systems integration, compatibility and multiple platforms. • Consult with project teams and end users to identify application requirements. • Instruct, assign, direct and check the work of others on the development team. • Participate in development of software documentation and technical reports. • Participate in Agile ceremonies and backlog refinement.

• Design, develop, and maintain Tableau Prep/Flow ETL to ensure the data is available to Tableau reports • Design, develop and maintain Tableau Dashboards as per requirements from our internal stakeholders • Work with our Data Visualization SME to maintain data visualization standards across all our official reports • Contribute to our Data Dictionary and documentation • Troubleshoot Tableau Workbooks and Tableau Flow ETLs data and performance issues • Collect reporting business requirements from our business stakeholders

• Build conversion-optimized, high-performance law firm websites using our proprietary Gutenberg-based WordPress theme. • Manage 2-4 concurrent website projects from initial build through post-launch edits. • Develop custom templates and functionality that work seamlessly within our theme environment while meeting unique client requirements. • Transform complex Figma designs into pixel-perfect, responsive WordPress experiences that balance visual impact with performance and usability. • Handle client request tickets alongside project work, troubleshooting issues and implementing solutions efficiently. • Execute edits and refinements after development completion and post-launch to ensure client satisfaction and site performance. • Partner with Design, Project Management, Account Management, SEO, and Social teams to ensure all technical deliverables align with client expectations, campaign goals, and performance insights. • Collaborate with other developers to ensure code quality, processes, and standards are consistent and optimized across the team. • Take full ownership of technical deliverables while proactively communicating status updates and flagging potential workflow issues. • Establish and maintain rigorous QA processes and testing protocols to ensure every site launch meets our high standards for accessibility, performance, and security. • Proactively identify inefficiencies in development workflows and propose actionable solutions that increase team efficiency and output quality. • Contribute to elevating our proprietary theme library by building reusable components, optimizing existing functionality, and implementing new features. • Coach and mentor junior developers through code reviews, pair programming, and knowledge sharing to accelerate their growth and elevate team capabilities. • Stay current with WordPress updates, modern development practices, and emerging technologies to continually push technical innovation while maintaining stability. • Champion and enforce coding standards, documentation practices, and development methodologies across the team.

• Own client and internal development requests across a large portfolio of WordPress websites • Implement features, layouts, and content updates across: • Custom PHP/ACF templates • Gutenberg-based themes • Select page builder environments • Translate designs into clean, responsive, and performant implementations • Troubleshoot site issues, plugin conflicts, and front-end or CMS-related bugs • Perform routine maintenance, updates, and QA to ensure site stability • Partner closely with Design, Project Management, and Account teams to deliver work accurately and on time • Communicate clearly about progress, blockers, and tradeoffs • Flag potential issues early and propose practical solutions • Follow and reinforce internal coding standards, workflows, and QA processes • You consistently deliver accurate, high-quality work with minimal rework • You can independently execute most requests while knowing when to escalate • You communicate clearly, proactively, and professionally • You contribute to a smooth, predictable development workflow • You steadily deepen your understanding of our themes, tools, and standards