Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. The Command Center Software (CCSW) organization specializes in performing software and hardware delivery. The Command Center Software (CCSW) Platform Migration organization focus is on minimizing the customer's downtime during software upgrades in order to optimize their maintenance experience during the moments that matter. Job DescriptionThe Software Applications Specialist reports to the Applications Specialist Senior Manager and is responsible for all workflow delivery activities. The System Specialist should be a stellar communicator and great collaborator with our customers. Provides workflow advisory to customers on how products in the Motorola Solutions Software Enterprise portfolio can be integrated into an agency. Helps an agency identify how to use the products and leverage the features. Shows an agency how a product fits into their agency workflow and/or helps them amend their workflow to support usage of the new software tools. **This is a remote position with approximately 50% travel. Qualified candidates can reside anywhere in the US. Candidates must reside in close proximity to a major airport due to travel expectations. Key Responsibilities: - Information Gathering and Discovery: Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. This includes interviewing subject matter experts and creating detailed documentation of findings. - Analytical Evaluation and Recommendations: Evaluate existing business processes to identify opportunities for improvement. Provide tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency. - Business Process Reengineering: Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. Lead workshops and discussions to collaboratively develop new processes that align with organizational objectives. - Training Development and Orientation: Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through training sessions to enhance user competency and confidence. - User Acceptance Testing (UAT) Facilitation: Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. Measure outcomes to gauge project success and areas for improvement. - Internal Liaison and Collaboration: Act as a liaison between technical resources, engineers, and project managers to communicate customer needs effectively. Collaborate with internal teams to adapt Motorola’s highly configurable Commercial Off the Shelf (COTS) software to meet specific client use cases. - Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints. - Stakeholder Communication: Present analysis results and project updates to stakeholders, developing clear and informative presentations that support effective decision-making and facilitate project buy-in from customer leadership. What we are looking for: - Proven experience in public safety software integration and deployment processes. - Strong analytical skills with a robust understanding of business processes. - Excellent communication and interpersonal skills to engage effectively with stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Proficiency in creating documentation, presentations, and spreadsheets. - 3-5 years of IT Business applications or similar related experience, with a preference for experience in computer-aided dispatch, law records management software and field-based applications. - Proven ability to maintain high-quality documentation and present technical solutions effectively. - Strong problem-solving skills and the ability to resolve complex issues positively and professionally. - Excellent organizational and time management skills, with the ability to prioritize multiple projects simultaneously. - Experience in Business Process Re-engineering related to software applications for business purposes. - A passion for delivering world-class customer experiences. - Familiarity with Windows-based Operating Systems, Microsoft SQL Server Reporting Service (SSRS), intermediate XML knowledge, and Google Docs/Sheets. - Knowledge of software deployment methodologies and quality processes. - Ability to collaborate with various teams and report progress or risks to senior management. Qualifications: - Bachelor’s degree in Information Technology, Project Management, Engineering or related field or 3+ years of experience in a public safety Information technology field - 3+ years experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications - Must be a self-motivated team player able to work effectively with general guidance toward objectives - Must be able to obtain background clearance as required by government customer - Legal authorization to work in the U.S. indefinitely is required; Employer work permit sponsorship is not available for this position - Please note that this position may involve working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and will require passing a stringent fingerprint background check administered by Motorola Solutions’ customers. Target Base Salary Range: $60,000 - $80,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-HH1 #LI-REMOTE Basic Requirements - 3+ years experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications - Legal authorization to work in the U.S. indefinitely - Ability to obtain background clearance as required by government customer Travel Requirements25-50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYesOur U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

• Own the standards, methodologies, and quality benchmarks for accessibility service delivery. • Develop and deliver accessibility training, both for clients and internally. • Serve as the senior accessibility voice in client relationships. • Manage a team of accessibility leads and test technicians. • Build QualityLogic’s reputation in the accessibility community. • Partner with sales on discovery calls, engagement scoping, proposal development, and RFP responses.

• Identify APIs, data feeds, and integration methods across states • Determine access types (REST, SOAP, SFTP, portals, third-party providers) • Build and maintain a structured database of integrations • Own the full lifecycle: discovery → outreach → application → approval • Act as the main point of contact for state agencies • Manage applications and compliance documentation

Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. The Manager, Sales Process & Productivity is a key role within our Sales Acceleration team at Atlassian. This position leads a large team of Business Process Partners (BPPs) who work closely with business leaders across Sales, Success, IT, Ops, and more. The Sales Process & Productivity team directly supports many of our customer-facing GTM functions - Account Executives, Solution Engineers, Solution Sales Executives, and more. An ideal candidate will have the skills & experience to lead a team of business analysts supporting these functions, and the strategy, vision, & drive to make their stakeholders even more successful. Responsibilities Key Responsibilities: - Lead a large team of business analysts, and orchestrate process & technology related work supporting SMB & Enterprise Sales. - Partner closely with peers in RevOps, Enablement, and Strategy to support our Sales team and help them hit their goals. - Build a roadmap focused on process improvement; prioritize, deliver, and refine that roadmap. - Own common third party Sales tool, and drive usage and best practices across the Sales org. - Drive process standardization & optimization through your team, and collaborate closely with peers in the AI Process Excellence Team to automate & amplify our Sales team using AI & ML. - Amplify your team’s impact by removing blockers, and grow individuals through mentorship and coaching. - Support the New Product Introduction (NPI) process, including M&A projects, to ensure the successful integration of new offerings across lead-to-cash and support processes. - Support your team’s project & program execution - ensure that project value is quantified, success metrics are defined, and requirements are clearly understood. - Collaborate with technology teams to improve our Sales processes, and work closely with our Enablement Team to communicate those improvements to the field. - Drive alignment & build relationships with your stakeholders, peers, and business partners. - Act as a trusted advisor to the business, offering guidance to the sales organization on best practices. Qualifications Required Skills: - Minimum of 5 years of experience in leadership roles in a Revenue Operations organization, preferably within a high-growth tech company. - Minimum of 4 years experience managing a team focused on Sales process & technology. - You understand all aspects of SMB and Enterprise sales processes. - You have a perspective on what ‘great’ sales process looks like, and you know how to orchestrate your team’s work to achieve greatness. - You have experience implementing AI & ML to improve Sales process. - You’ve driven GTM transformation work. - You have a deep understanding of common Sales tools - Salesforce, LinkedIn Sales Navigator, Outreach, and more. - You have strong influencing skills, and know how to drive alignment with business & technology teams. - You thrive in complexity, but consistently seek ways to simplify. - You use data to inform decision-making & priorities, but know how to make the right decision in the absence of clear data. - You have a strong sense of ownership, accountability, and the ability to drive projects to completion. - You have the leadership skills to motivate and build a team of ambitious business analysts. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 153000 - USD 199750 Zone B: USD 137700 - USD 179775 Zone C: USD 127800 - USD 166850 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.