QualityLogic

• Own the standards, methodologies, and quality benchmarks for accessibility service delivery. • Develop and deliver accessibility training, both for clients and internally. • Serve as the senior accessibility voice in client relationships. • Manage a team of accessibility leads and test technicians. • Build QualityLogic’s reputation in the accessibility community. • Partner with sales on discovery calls, engagement scoping, proposal development, and RFP responses.

• Manage a team of accessibility Project leads and Test Technicians • Resource scheduling, budget monitoring and forecasting • Provide accessibility subject matter guidance directly to team members and clients as necessary • Participate in sales calls to scope new programs • Support sales / marketing with guest speaking and guest blogging • Review accessibility training material for accuracy and tone

• You are accountable for turning a launched capability into a growing, repeatable revenue engine. • Lead consultative sales conversations directly including discovery, solution framing, value/ROI storytelling, objection handling, negotiation, and closing or co-closing. • Define, validate, and refine the ideal customer profile and buying triggers. • Improve conversion rates and sales-cycle efficiency through better messaging, enablement, and qualification. • Build and enforce a qualification process that prevents downstream delivery surprises. • Equip sales and partner teams with assets, training, and an operating rhythm to drive results. • Ensure brand, website, and content reflect real customer needs and land with the market. • Run continuous customer discovery including win/loss analysis, interviews, and deal-cycle feedback loops. • Build the GTM plan: ICP, segments, channels, offers, pipeline targets, and quarterly priorities. • Partner with marketing to create content that converts.