Role Description The Tribe Lead’s responsibilities focus on driving actions that secure profitability, enable sustainable services, and ensure delivery excellence across the Tribe’s project portfolio. This is a 24 Months, fixed-term contract. - Business - Profitability - Monitor direct margin across the Tribe’s projects, track performance, and take corrective actions when delivery capacity and financial results are not aligned. - Conversion - Convert SQL30 opportunities into delivery engagements aligned with customer expectations. - Industry Knowledge - Ensure industry knowledge acquisition and retention within the Tribe. - Drive revenue growth with Business Development and Client Management, and support revenue retention with Client Partner for existing customers. - Sustainable Business Model - Actively identify and shape opportunities for Consultancy and Services, partnering with BizTech Consultancy, Business Development, and Client Management to transition from FTE-based work toward Services-led engagements. - Customer satisfaction - Engage regularly with clients, review project outcomes, and ensure feedback is collected, acted on, and reflected in improved delivery performance, measured through the cNPS objective. - People - Functional staffing accountability - Define project staffing needs, validate role fit, and ensure people are briefed on customer expectations and outputs, in collaboration with Chapter Capability Managers. - Monitor team satisfaction - Through the Team Mood Score, ensuring risks to engagement and motivation are identified and addressed. - Plan succession for critical roles - Within the Tribe and projects, ensuring continuity of delivery and reducing dependency on single points of failure. - Feedback and competence alignment - Provide structured feedback to Chapter Managers on individual delivery performance, highlight skill gaps, and signal competence needs for recruitment or development. - Operations - Delivery excellence - Oversee project setup and execution, ensure risks are identified and mitigated early, and verify that Chapter best practices, processes, and tools are consistently applied. - Ensure continuous forecast accuracy and actively contribute to the budgeting exercise at Tribe level. - Maintain a growth continuity plan for the Tribe, including preparation and support for a potential Tribe split when it reaches the defined threshold. - Act as the delivery escalation point for clients, ensuring issues are addressed and resolved in alignment with customer expectations and project objectives. - Operational efficiency - Maintain accurate portfolio reporting, align pipeline with available capacity, and drive continuous improvements to optimize resource utilization and delivery outcomes (measured through Operations KPIs: RAG Status, Delivery Markers, Client Success Stories). Qualifications - 7+ years of experience in IT services, including at least 3 years in delivery or people leadership roles. - Proven experience managing delivery portfolios exceeding EUR 2M in annual revenue and leading teams of 25+ professionals. - Strong client exposure, with demonstrated experience working with European enterprise clients, preferably within the Retail domain. - Solid understanding of delivery governance and operational frameworks, including Agile and PMO. - Excellent communication skills with full professional proficiency in English (C1 or higher) and German is a plus (C1 or higher). Benefits - Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion. - Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalized fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club. - Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us. - Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance. - Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Role Description To remain active and compliant within our NEMT network, all providers are required to complete re-credentialing by submitting the documentation outlined below. Qualifications - Valid driver’s license (current and unexpired) - Criminal background check and sex offender registry screening - MVR/DMV record check - Training verification (minimum: Rules of the Road) - Training must include: safety and emergency procedures, HIPAA/privacy, ADA and nondiscrimination, wheelchair securement (if applicable), and Fraud, Waste, and Abuse (FWA) - Current registration for all company vehicles - Proof of Commercial General Liability and Auto Liability coverage Requirements - OIG LEIE and SAM exclusion screenings for all active drivers - Certificate Holder: NationsBenefits, 1700 N University Dr, Plantation, FL 33322 - Driver hiring standards - Training standards - Vehicle inspection reports - Incident and accident reporting procedures - Complaint handling and member rights protections - Record retention and documentation standards Benefits - Upload all required documents directly to the portal. - Large files should be compressed into a ZIP file before upload. - If you experience issues uploading, submit documents to compliance@carecar.co. - Failure to complete re-credentialing may result in your account being placed under review and may impact your ability to continue providing services.

• Manage and lead Connor Group systems & Workday related projects, including new implementations, enhancements, integrations, and other special projects • Ensure projects’ accomplishment of desired scope, timeline and quality and follow Connor Group defined best practices and approaches • Project manage Workday projects across all phases, including scoping, planning, resource scheduling, risk management, stakeholder management and cross functional collaboration • Demonstrate good functional knowledge of Workday and ability to analyze the effectiveness of business operations and identify opportunities for improvement • Drive process improvement initiatives, by working with the client and Connor Group teams to articulate the problem statement, analyze processes/data, identify solutions and alternatives and coordinate alignment • Provide on-the-job training, coaching, and mentoring to project team members • Participate in client business development activities including client meetings, preparation of proposals, statements of work and development of project estimates • Deep level of product knowledge and experience across multiple related functional areas • Has a high level 'big picture' understanding of the project in relation to scope, timeline, requirements, client expectations • Understands the 'Why?' i.e. Comprehends client's business and industry trends and how the implementation strategically fits into their long-term goals • Accountable for cross-functional solution design and documentation - understands product touchpoints and pieces together individual components to form a complete solution • Capable of troubleshooting in real time and effectively brainstormed solutions • Acts as an escalation point and provides direction to the client and internal project team on areas of focus/ keeps team on track • Provides estimates and assumptions for Change Orders • Senior Manager/Director: Mentors other consultants to facilitate their growth and development • Senior Manager/Director: Partners with EM, and other architects to drive innovative solutions and ensure a unified client experience

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As an Enterprise Strategy & GTMleaderwithin the Global Revenue Strategy team, you will help drive the commercial strategy and GTM for our most strategic enterprise pursuits. Partner with the Enterprise Lead, AEs, and Solution Architects to shape the win plan, align our platform to customer needs, and execute high-impact pursuits - from discovery through contracting - while informing product strategy with market insight. This role is based in San Francisco. Responsibilities: - Lead deal strategy: Define win themes, stakeholder maps, and executive alignment for complex, multi-threaded pursuits. - Orchestrate RFPs/RFIs: Own the pursuit narrative, differentiation, and commercial terms; coordinate Solution Architects for technical sections and validations. - Structure deal economics: Build ROI/TCO, pricing architectures (usage/SaaS/hybrid), and commercial constructs; partner with Deal Desk, Legal, and Risk. - Align solution fit: Co-develop high-level solution scope with Solution Architects; confirm feasibility, phase plans, and risks/mitigations to ensure customer outcomes. - Drive executive engagement: Lead C-suite briefings, POVs, and workshops; establish trusted relationships with business and technical stakeholders. - Codify "how we win": Produce playbooks, battlecards, competitor tear-downs, and vertical white papers; enable Enterprise AEs and regions. - Inform product & roadmap: Synthesize enterprise requirements and market trends; translate into clear use cases and prioritization for Product. - Govern the pursuit: Run stage gates, resourcing, timelines, and handoff to delivery with clear success criteria and SOW quality. - Measure impact: Track win rate, cycle time, ACV/GP, multi-product attach, and pipeline influenced; iterate plays based on results. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor's degree in a STEM discipline, with strong academic achievements - 8+ years in enterprise GTM/strategy, pre-sales consulting, or product strategy - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels - Technical fluency (not a pure Solution Architect): Acquiring, issuing, wallets/treasury/FX; comfortable engaging at an architectural level to ensure solution fit Preferred qualifications: - Knowledge of the payments domain / financial services will be advantageous - At some point in your career you will have been hands on developing product solutions either internally or in a consulting role - Passionate about learning and actively seeks out knowledge - Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances. - Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid