Sprinto logo
Sprinto

Sprinto helps SaaS companies become info-sec compliant, unblock sales deals, and pass security reviews easily

Sales Operations Analyst

Sales Operations ManagerSales Operations ManagerFull TimeRemoteMid LevelTeam 51-200Since 2020H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

40 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishApolloDNS

Job Description

Sales Operations Analyst

Sprinto

• Calculate and track monthly/quarterly incentives for SDRs and AEs, ensuring alignment with attainment, SPIFFs, and comp plans • Maintain accurate payout trackers, reconcile discrepancies, and partner with Finance/RevOps to ensure transparent, well-documented processes • Own outbound performance reporting across activity, pipeline, and outcome metrics with clear dashboards in HubSpot and Sheets • Deliver weekly insights and MBR data packs with trend analysis, outliers, and actionable recommendations for leadership • Monitor domain health (SPF, DKIM, DMARC, BIMI), inbox placement, and key deliverability metrics, proactively resolving issues • Manage mailbox/domain warm-up, sequence audits, and collaborate with IT/vendors on DNS, blacklisting, and authentication fixes • Track and improve caller ID reputation, answer/connect rates, and spam flags across dialers • Manage number rotation, remediation (Hiya, TNS, etc.), and report call health trends to leadership • Own end-to-end tool provisioning (CRM, sequencing, dialer, enrichment) and ensure readiness before outreach begins • Maintain onboarding playbooks, streamline workflows with cross-functional teams, and support new hires with tool training and troubleshooting

Job Requirements

  • Experience: 2–4 years in Sales Operations, Revenue Operations, or Outbound Operations in a SaaS or high-growth environment, with at least 2 years directly supporting an outbound team of 10+ SDRs or BDRs
  • Incentive & Comp: Hands-on experience owning rep incentive calculations and reconciliation using Excel or Google Sheets
  • Reporting: Proficiency in building and maintaining dashboards using HubSpot reporting and Excel/Google Sheets; intermediate-to-advanced spreadsheet skills required
  • Email Deliverability: Working knowledge of email authentication (SPF, DKIM, DMARC), inbox placement fundamentals, and experience with warm-up or deliverability monitoring tools
  • Sales Tech Stack: Hands-on experience with outbound GTM tools — HubSpot (mandatory), Apollo, Instantly, Smartlead, JustCall, or equivalent sequencing and dialer platforms
  • Attention to Detail: High accuracy in data handling, tracker management, and process documentation; low tolerance for ambiguity in numbers
  • Communication: Clear, structured written communication; able to flag issues early and escalate appropriately to leadership
  • Mindset: High ownership, process-driven, and comfortable working in a fast-moving environment where priorities can shift quickly.

Benefits

  • Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
  • Co-working, on the house: If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually* for social working.
  • We care about your learning: We are invested in seeing you grow, and commit USD 1000 annually to help you level up your skills.
  • We count your spark, not your leaves: We care about you not just as an employee, but as a person. So if you need a reset, make use of Unlimited leaves.
  • Your Safety Net, Woven in: We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving.
  • Workspace setup of your dreams: Work from anywhere, and if that’s home, we’ll chip in INR 35,000 to help you create a space that’s as effortless as your workflow.

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