• Provide day-to-day sales and customer service support for distribution accounts, serving as a backup resource for distribution-related inquiries. • Partner closely with Sales and Customer Support teams to resolve order, availability, and delivery-related issues. • Log, manage, and track distributor and customer complaints in Salesforce, including documentation, corrective action (CAPA) coordination, and follow-up. • Expedite product availability by coordinating with XP Power buyers and factory planners to address constraints and prioritize distributor needs. • Support Inside Sales activities as needed, including order status updates and issue escalation. • Facilitate North America Salesforce lead management, including lead assignment, coordination, and routing of Rest of World (ROW) leads. • Generate, maintain, and distribute weekly and monthly distribution, backlog, and sales reports using SAP S/4 and Salesforce. • Perform data analysis and reporting using Microsoft Excel, including pivot tables, XLOOKUP, and data reconciliation between systems. • Identify trends, gaps, and inconsistencies in sales and backlog data and communicate findings to Sales and Operations leadership. • Manage and maintain distributor website content to ensure accuracy of product data, images, lead times, pricing, and availability. • Coordinate updates with internal stakeholders to ensure distributors have current and compliant product information. • Support distributor enablement by improving data quality and visibility across systems and channels.

Role Description The Senior Compliance Operations Manager ensures that compliance standards are not only defined but consistently executed across client accounts. This role is responsible for overseeing adherence to regulatory requirements, internal policies, and service expectations while bringing structure and visibility to how work gets done. Working across account management and leadership, you will: - Identify risks early, connect insights across teams, and implement processes that are clear, repeatable, and scalable. - Play a key role in turning inconsistent or manual workflows into disciplined operations that hold up under growth. Success in this role means: - Strengthening accountability. - Improving operational consistency. - Addressing issues before they escalate. The impact is measurable: reduced risk, stronger service delivery, and sustained client trust. Qualifications - 2-3+ years of experience in operations, compliance, client services, or a related field. - Experience managing or overseeing client-facing teams or processes. - Proven ability to analyze data and translate insights into actionable recommendations. - Excellent verbal and written communication skills. Comfortable speaking in front of crowds and executive leadership. - Strong understanding of compliance frameworks, auditing practices, or regulatory environments. Requirements - Location: WFH/Remote available (U.S. based only). - Compensation: $110,000-$130,000/year, based on experience + bonus potential. - Travel: Up to 5%. - Department: Compliance. Benefits - Vacation, sick leave, paid holidays. - Medical (with an HSA plan option), dental, vision. - Company paid Basic Life insurance. - Opportunity to enroll in Voluntary Life plans. - Employee Assistance Program. - 401K with employer match. - Employee referral program. - Home office stipend. - Opportunities for team building, growth, and development. - On-demand access to an LMS with a variety of courses for professional and personal development.

Role Description Imagine360 is currently seeking a Sales Operations Analyst to join our team! In the role of Sales Operations Analyst, you will be responsible for leveraging prospective client health insurance claim information to conduct analysis to determine how much savings they can expect by working with Imagine360 within a market. This individual will play a key role in the sales process at Imagine360 as client savings calculations demonstrate the value Imagine360 can bring to employers. Position Location: 100% remote Responsibilities include but are not limited to: - Use prospective client health insurance data and Imagine360's proprietary tools to analyze potential savings achievable within a specific market. - Analyze prospective client claims to assess potential disruption and inform network strategy. - Provide data-backed fee recommendations to enhance sales positioning. - Engage directly with brokers and prospective clients to get clarification for any missing/unknown data to be available to answer questions and provide more detailed explanations on analysis results. - Work with Sales Reps/Brokers to prioritize and respond to requested analysis deadlines within a market. - Assess and evaluate the current analysis process and output to proactively recommend improvements to improve efficiency or effectiveness. - Collaborate with the Sales Support team to provide analytical insights and operational support throughout the sales process. Qualifications - Bachelor's Degree - 1+ years of experience performing analysis functions in a fast-paced/high-growth organization. - Experience in healthcare or insurance industry preferred. Requirements - Excellent Excel skills, highly proficient in PowerPoint. - Basic knowledge of healthcare claims and census data. Benefits - Multiple Health Plan Options - Company paid employee premiums for disability, and Life Insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives Company Description Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

• Oversee sales operations mechanisms for incentive compensation, field force sizing, territory alignment, targeting, segmentation, roster management & contract management • Establish expectations / best practices regarding incentive compensation • Partner with local, regional, and global teams in the design and evaluation of incentive compensation plans • Deliver analytics across deployment, SFE, customer ecosystem and automate ad-hoc field analytics requests • Execute change activation practices to ensure field teams are motivated and supported in adopting new practices