• Own the strategic direction, governance, and operational management of all testing services across Regeneron • Lead a team of testing consultants distributed across the United States, Canada, and India • Define and implement the enterprise MTS roadmap aligned to IT and business objectives • Establish and implement testing standards, frameworks, and procedures across the SDLC • Drive continuous improvement via automation, AI/ML-based testing, and shift-left methodologies • Provide strategic mentorship on IT quality and testing optimization to senior leadership • Negotiate contracts, pricing models, and resource allocation to optimize value • Lead performance reporting, SLA compliance, and development of new SLAs/metrics as services mature • Act as the primary communicator for all MTS topics, ensuring visibility and alignment • Provide regular executive reporting on testing performance, risk posture, quality metrics, and service provider health

• engage in meaningful and strategic discussions to gather insights & share clinical information with assigned key thought leaders in the geography • conduct substantive business discussions related to on-label product information, disease state, and general corporate overviews • embrace a customer-centric, needs-based approach to drive strategic thought leader engagements • coordinate thought leader engagements for senior executives at local/regional/national conferences and/or during day-to-day business • develop/maintain list of key thought leaders in the assigned geography • assist with thought leader development • support speaker bureau buildout efforts • share insights gleaned from interactions with thought leaders with Marketing and other functional groups • support regional/national advisory board planning efforts

• serve as a scientific and medical resource • collaborate closely with internal and external stakeholders • engage with leading experts and support clinical and research initiatives • build positive relationships with key opinion leaders • present clinical and scientific data to healthcare professionals • support the development and management of company-sponsored and investigator-initiated studies • gather and share relevant clinical and competitive intelligence from medical conferences • ensure compliance with company policies while maintaining integrity in all interactions

Role Description The Senior Director, AI Business Solutions Leader (Healthcare) oversees the team in proactively acting as an advocate for and the voice of the customer/partner leveraging relevant insights. This role includes: - Supporting and coaching the team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions. - Mobilizing resources within the customer success unit (CSU) and across Microsoft to solve issues. - Overseeing the team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools. - Holding the team accountable for delivering solutions in line with company methodologies. - Driving the team to proactively identify and set the foundation with the customer/partner for new cross-solution opportunities. - Managing people, driving employee growth and development, executing projects, and managing performance. Qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, IT consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. - 5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers. Requirements - This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. Benefits - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. - For specific work locations, within the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $202,400 - $303,600 per year. - Certain roles may be eligible for benefits and other compensation. Company Description Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.