Title: Applications Engineer Location: USA Remote Job Description: Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. Job Description Applications Engineers are trusted partners to our customers recommending solutions that address their needs and drive profitable growth for Amcor. Application Engineers provide technical support to troubleshoot existing products, enhance existing products, and supporting new product developments. WHAT YOU GET TO DO - Expertise in product and service: - Possess in-depth knowledge of Amcor products and services and promote to customers - Equipped to handle complex customer queries and provide detailed product information - Stay apprised of externally relevant technology changes and trends that impact the health care industry - Continuously learn and share knowledge to advance capability across the organization - Create and implement qualification and scale-up protocols for growth and spec change actions - Strategic alignment with customers: - Build strong customer relationships, trust and credibility by demonstrating a deep understanding of the customer’s industry and challenges - Provide expert guidance and support to solve the customer’s unique application issues in a timely fashion, accelerating commercialization - Focus on customer new product introductions to specify Amcor solutions during early design stages - Reinforce Amcor’s quantified value proposition, driving sales growth and customer retention helping cement Amcor as a supplier of choice - Understand the customers operations better than they do in order to enhance the Amcor Value Proposition through activities such a process improvement and value engineering - Schedule and execute product performance and engineering audits to capture a quantifiable value for the customer - Partner with appropriate stakeholders to ensure action and resolution to audit findings - Cross-functional collaboration and innovation: - Work in partnership with Sales, delivering timely, comprehensive solutions tailored to each customer to accelerate new sales growth - Collaborate with R&D and Marketing to provide actionable feedback on product performance for the customer’s unique applications - Collaborate with R&D to identify portfolio gaps, product enhancements and new product ideas as well as competitive trends and continuous improvement opportunities - Participate in training sessions, trade shows, seminars and account reviews WHAT WE VALUE - Eagerness and ability to learn - Proactive, self-starter - Strong communication & influencing skills - Sets priorities and drives results - Cultivates innovation - Customer focused - Ability to establish credibility and build strong relationships - Strong organizational skills WHAT WE WANT FROM YOU - Undergraduate degree in an engineering field required - Min 5 years technical experience in an engineering, manufacturing process or field technical role; flexible packaging and thermoforming technical experience preferred - Strong conceptual and analytical skills, attention to details - Strong mechanical and technical ability and aptitude - Strong problem-solving skills - Able to manage multiple priorities - Excellent project management skills; ability to drive execution of plans - Professional appearance and attitude - Ability to work independently with minimal supervision - Demonstrates leadership qualities and success working in cross functional environments - Operates effectively with people at all levels of the organization with ability to build and maintain relationships - Strong understanding of plant processes and practices - Healthcare market knowledge and exposure (desired) - Min 50% travel Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: - Our people are engaged and developing as part of a high-performing Amcor team - Our customers grow and prosper from Amcor’s quality, service, and innovation - Our investors benefit from Amcor’s consistent growth and superior returns - The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Compensation The starting salary for this position is expected to be between $98,000 to $122,500; however, base pay offered may vary within the full salary range $98,000 to $147,000 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits. The salary range provided reflects the anticipated base pay for this role at the time of this posting. This range is applicable to positions performed in jurisdictions with pay transparency requirements, including CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, Washington DC, as well as remote roles that may be performed in these locations. Compensation for roles performed outside of these jurisdictions may vary. The Company reserves the right to modify this range at any time. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: - Medical, dental and vision plans - Flexible time off, starting at 80 hours paid time per year for full-time salaried employees - Company-paid holidays starting at 8 days per year and may vary by location - Wellbeing program & Employee Assistance Program - Health Savings Account/Flexible Spending Account - Life insurance, AD&D, short-term & long-term disability, and voluntary benefits - Paid Parental Leave - Retirement Savings Plan with company match - Tuition Reimbursement (dependent upon approval) - Discretionary annual bonus program (initial eligibility dependent upon hire date)

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Mission: In this position you will help facilitate a great customer experience throughout the application process, while allowing sales representatives to focus on selling the BILL S&E product. As an Application Specialist, you will own the day‑to‑day support of BILL Spend & Expense applications that power our customers’ onboarding and ongoing usage. You’ll act as the primary point of contact for application‑related questions and issues, partnering closely with cross‑functional teams to ensure our workflows are efficient, compliant, and deliver an exceptional customer experience. This role is ideal for someone who loves problem‑solving, digging into details, and able to work in high volumes. Make your impact within a rapidly growing Fintech Company (Description of department, of role, responsibilities) - Collaborate with prospects, sales representatives, and sales managers to ensure applications are completed, signed, and comply with our compliance and risk protocols. - Resolve client concerns and deescalate frustrations related to the application process. - Gather and compile all necessary prospect information to effectively represent them to risk and underwriting teams. - Use discretion to address objections, deciding when to challenge internal teams versus requesting additional information from clients. - Understand BILL’s underwriting methods and help determine the best fit for each applicant. - Facilitate the risk and underwriting processes by understanding the industries we serve and employing creative problem-solving to successfully assist in completing applications. - Meet and collaborate with sales representatives to set strategic goals that ensure quota targets are met. Direct sales representatives on the application process and credit policies. - Manage application pipelines and service level agreements (SLAs), assisting in progressing deals through the sign-up process. We’d love to chat if you have: (Qualifications, Experience, Competencies bullet points) - Proven experience in using creative problem-solving to minimize risk and maximize revenue. - Skilled in gathering sensitive information, processing applications, or conducting audits. - Strong ability to effectively solve problems, make decisions, and take action with solid independent judgment. - Demonstrated capability to collaborate and build relationships with internal and external stakeholders. - Excellent written, verbal, and active listening communication skills. - Expertise in client relationship management and customer service, including de-escalation techniques. - Exceptionally detail-oriented and organized, ensuring quality and consistency in output. - Ability to maintain a professional attitude and work independently with minimal guidance in a fast-paced, ever-changing environment. - Skilled communicator and presenter, adept at finding the best fit between applicants and BILL. - Experience in banking or loan processing. - High attention to detail and comfort working in high‑volume, time‑sensitive environments where accuracy and consistency matter. - Background in credit underwriting, KYC/KYB, payments, or risk in a regulated environment. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $55,100—$65,500 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $46,900—$55,700 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) - HSA & FSA accounts - Life Insurance, Long & Short-term disability coverage - Employee Assistance Program (EAP) - 11+ Observed holidays and wellness days and flexible time off - Employee Stock Purchase Program with employee discounts - Wellness & Fitness initiatives - Employee recognition and referral programs - And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

• Provide timely technical support and respond to enquiries from North American distributor sales teams and customers • Deliver product training to distributors and channel partners • Recommend and support design-in of power supply solutions based on customer requirements • Perform basic electrical testing and validation for customer-specific applications (as needed) • Troubleshoot application issues related to integration, EMI/EMC, and thermal performance • Act as primary or secondary technical contact with suppliers in Asia supporting North American business • Coordinate with North America Applications Engineering to resolve technical questions and customer concerns • Document technical details of customer engagements and customized solutions in the company CRM system

• Monitor application performance and system health to ensure stability and availability • Troubleshoot and resolve application issues, working closely with end users and technical teams • Perform root cause analysis and implement long-term solutions to prevent recurring issues • Support applications during the Facets migration process, including issue resolution and system validation • Collaborate with development, infrastructure, and business teams to address system defects and enhancements • Manage incident tickets, ensuring timely resolution and clear communication with stakeholders • Assist with system testing efforts, including system integration testing (SIT) and user acceptance testing (UAT) • Maintain documentation for incidents, resolutions, and support processes • Support ongoing system improvements and optimization initiatives