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Role Description This is a remote position. Location: Remote (occasional onsite travel to Tennessee for key project milestones) Duration: Approximately 12 months We are seeking an experienced Epic Willow Inpatient Implementation Analyst to support a full Epic implementation for a large healthcare organization. This resource will serve as a primary/lead analyst responsible for the design, build, validation, and deployment of Epic Willow Inpatient and Willow Home Infusion modules. The ideal candidate has successfully completed at least one full Epic implementation as a primary or lead analyst and is comfortable owning end-to-end pharmacy workflows in a complex implementation environment. This is a remote contract role , with limited expected travel to Tennessee for major project milestones. Key Responsibilities - Serve as the primary analyst for Willow Inpatient modules throughout the full implementation lifecycle. - Lead discovery and workflow design sessions with pharmacy, clinical, and operational stakeholders. - Translate operational requirements into Epic-based solutions and system configurations. - Perform system build, configuration, and ongoing optimization of Willow Inpatient and Home Infusion functionality. - Collaborate with interdisciplinary teams including orders, clinical documentation, billing, supply chain, and integration teams to ensure end-to-end workflow alignment. - Develop and execute unit testing, integrated testing, and user acceptance testing (UAT) plans. - Create training materials and support end-user training activities as needed. - Support data conversion, interfaces, and Dress Rehearsals related to pharmacy workflows. - Participate in go-live planning, activation execution, and post-go-live stabilization activities. - Provide troubleshooting and workflow optimization support following activation. - Maintain project documentation including workflow design documents, build specifications, and testing results. Qualifications - Epic Willow Inpatient Pharmacy certification, active or previously certified. - Hands-on implementation experience with Willow Home Infusion workflows. - Completion of at least one full Epic implementation as a primary or lead analyst for Willow modules. - 5+ years of Epic pharmacy analyst experience across implementation and support engagements. - Proven ability to work independently in a remote project environment. - Strong understanding of inpatient pharmacy operations, medication management workflows, and regulatory considerations. - Experience collaborating with pharmacy leadership, informatics teams, clinical stakeholders, and IT project leadership. - Excellent verbal and written communication skills with the ability to facilitate stakeholder meetings and training sessions. Preferred Qualifications - Dual certification in Willow Inpatient and Willow Home Infusion. - Experience with integrated pharmacy workflows involving: - Medication ordering and verification - Dispensing automation and cabinet interfaces - Barcode medication administration (BCMA) - Inventory and formulary management - Home infusion scheduling, workflows, and billing integration - Experience participating in or leading go-live command center support. - Previous engagement on large health-system or multi-facility implementations. - Familiarity with Clarity reporting or pharmacy analytics workflows.

Role Description This is a remote position. Hiring a contract Athena IDX Front-End Trainer for a 6 month contract. This is a fully remote position. We are seeking experienced Athena IDX Back-End Trainers to support training initiatives within a healthcare environment. This role will focus on delivering end-user training for back-end revenue cycle functions, ensuring users are confident in system workflows related to billing, claims, and financial operations. - Deliver instructor-led and virtual training sessions for back-end users on the Athena IDX platform - Train staff on workflows including billing, claims processing, payment posting, adjustments, and accounts receivable follow-up - Customize training materials to align with client workflows and system configurations - Provide hands-on support and guidance to end users during and after training sessions - Collaborate with project teams to understand system updates and training needs - Assist in developing and updating training documentation, job aids, and user guides - Support go-live activities, including at-the-elbow support as needed - Gather feedback from users and stakeholders to improve training effectiveness - Ensure training aligns with revenue cycle best practices and operational goals Qualifications - Experience delivering training on Athena IDX (also known as GE Centricity Business / IDX) - Strong knowledge of back-end revenue cycle workflows such as billing, claims, and accounts receivable - Experience conducting instructor-led and/or virtual training sessions - Excellent communication and presentation skills - Ability to engage and support end users with varying levels of technical proficiency Company Description

• Monitor application performance and system health to ensure stability and availability • Troubleshoot and resolve application issues, working closely with end users and technical teams • Perform root cause analysis and implement long-term solutions to prevent recurring issues • Support applications during the Facets migration process, including issue resolution and system validation • Collaborate with development, infrastructure, and business teams to address system defects and enhancements • Manage incident tickets, ensuring timely resolution and clear communication with stakeholders • Assist with system testing efforts, including system integration testing (SIT) and user acceptance testing (UAT) • Maintain documentation for incidents, resolutions, and support processes • Support ongoing system improvements and optimization initiatives

This is a remote position. We are seeking a Facets Configuration Analyst to support a large-scale Facets migration project within the healthcare payer environment. This role will be responsible for configuring and maintaining system rules, benefit plans, and operational parameters to ensure accurate claims adjudication and efficient system performance. Key Responsibilities: - Configure and maintain Facets system rules, benefit plans, and parameters - Support accurate claims adjudication through proper system configuration - Translate business and regulatory requirements into system configurations - Analyze and troubleshoot configuration issues, identifying root causes and implementing solutions - Collaborate with business, IT, and operational teams to support system updates and enhancements - Validate configurations through testing activities, including SIT and UAT support - Ensure compliance with CMS requirements and payer business rules - Maintain documentation related to configurations, processes, and system changes - Support data migration and system transformation activities as part of the Facets implementation - Participate in system optimization and continuous improvement efforts Requirements Required Qualifications: - Experience working with the Facets platform in a configuration or analyst capacity - Strong understanding of healthcare payer operations and claims adjudication - Experience configuring benefits, rules, and parameters within Facets - Strong analytical and problem-solving skills - Excellent communication and collaboration skills

This is a remote position. We are seeking a DevSecOps Engineer to support a large-scale Facets migration project within the healthcare payer environment. This role will focus on improving collaboration between development and operations while embedding security best practices across the software development lifecycle. The ideal candidate will help drive efficient deployments, resolve production issues, and build integrations that enhance system performance and user experience. Key Responsibilities: - Bridge development and operations teams to streamline software delivery and deployment processes - Build, maintain, and optimize CI/CD pipelines to support product releases and updates - Monitor applications and infrastructure, identifying and resolving production issues - Perform root cause analysis and implement long-term solutions to improve system stability - Integrate security best practices into the development lifecycle, including vulnerability management and secure coding standards - Develop and support integrations across systems to improve user experience and operational efficiency - Automate processes to reduce manual effort and improve reliability - Participate in code reviews to ensure quality, performance, and security compliance - Support deployment and integration efforts related to the Facets migration project - Maintain documentation for processes, pipelines, and security protocols Requirements Required Qualifications: - Experience in DevOps, DevSecOps, or a similar role - Strong understanding of CI/CD pipelines and automation tools - Experience with cloud platforms such as AWS or Azure - Knowledge of scripting or programming languages (such as Python, Bash, or PowerShell) - Experience with monitoring tools and incident management processes - Strong understanding of security best practices in software development - Strong problem-solving and analytical skills - Excellent communication skills

• Manage a portfolio of IT projects, ranging from small initiatives to large, complex programs • Lead end-to-end project delivery across the full systems development lifecycle (SDLC) • Define project scope, timelines, budgets, and resource plans • Oversee project execution, ensuring alignment with business objectives and technical requirements • Identify, assess, and mitigate project risks, issues, and dependencies • Provide leadership and direction to cross-functional technical teams • Ensure adherence to project management standards, Agile methodologies, and best practices • Monitor and manage project budgets, forecasts, and overall financial performance • Deliver regular status reports and updates to senior leadership and stakeholders • Coordinate with architecture and technical teams to review and approve solution direction • Manage vendor or contractor performance to ensure successful delivery of project tasks • Facilitate stakeholder communication and engagement across all phases of the project • Develop staffing plans, including onboarding and offboarding of project resources • Support governance processes, including participation in change control boards and approval workflows • Ensure successful delivery and acceptance of project deliverables by sponsors and stakeholders

• Accurately input, update, and maintain data across multiple business and software systems • Support data migration and conversion activities as part of the Facets implementation • Perform routine data management tasks, ensuring data quality, accuracy, and completeness • Validate and reconcile data across systems to ensure consistency during migration • Identify and report data discrepancies, supporting resolution efforts • Collaborate with data teams, QA, and business stakeholders to support integration and migration activities • Follow established data governance standards and processes • Maintain documentation related to data processes, workflows, and validation activities • Support senior team members with data-related tasks and deliverables

• Design, develop, and implement integration solutions within the Facets platform • Build and maintain interfaces across multiple business domains, including Claims, Membership (Beneficiaries), and Benefits • Develop, test, and deploy integrations using APIs, ETL processes, and other integration frameworks • Troubleshoot and resolve integration issues, performing root cause analysis • Ensure data accuracy, integrity, and consistency across integrated systems • Collaborate with business, development, and infrastructure teams to gather and translate integration requirements • Support system integration testing (SIT) and user acceptance testing (UAT) activities • Maintain and document integration designs, workflows, and technical specifications • Support ongoing system enhancements and optimization efforts • Participate in migration and cutover activities related to the Facets implementation.

• Coordinate and execute system integration testing (SIT) events in alignment with approved test plans, procedures, and scripts • Set up and validate test environments to ensure accuracy and readiness for testing activities • Execute testing across hardware, software, systems, and network components • Identify, document, and track defects, working closely with development and support teams for resolution • Create and maintain detailed test reports, including results, defects, and system performance • Collaborate with cross-functional teams including QA, development, infrastructure, and business stakeholders • Support testing activities related to the Facets migration, including integration with downstream systems • Ensure test coverage aligns with business and technical requirements • Participate in troubleshooting and root cause analysis of defects and system issues • Maintain documentation for test processes, environments, and outcomes

• Conduct current state (“as-is”) analysis to understand existing business processes, systems, and constraints • Define and document future state (“to-be”) processes using appropriate tools and methodologies • Gather and document business, functional, and non-functional requirements, including use cases and user stories • Facilitate requirements-gathering sessions, including meetings, workshops, and JAD sessions • Develop business context diagrams, process flows, and data flow diagrams to validate requirements • Collaborate with stakeholders to define and refine project requirements • Identify and assess the business impact of system and application changes • Ensure traceability between requirements, design, and testing activities • Work closely with development, QA, and project teams to support successful delivery • Ensure adherence to enterprise standards for requirements documentation and processes