• Collaborates with the Cybersecurity and IAM teams to ensure secure onboarding and offboarding of applications into the SSO environment. • Designs or consults on the application integration approach to enable secure access/SSO. • Validates and maintains application integration configurations to meet cybersecurity and compliance requirements. • Assists in developing and ensuring alignment of implementations or changes with access control policies and security standards. • Supports audits and compliance reviews related to IAM and application integrations by facilitating responses via the proper SMEs. • Maintains the CI's that relate to federated applications in the Configuration Management Database (CMDB), ensuring application records are accurate, complete, and current. • Manages the application catalog to ensure all integrated applications are tracked with appropriate metadata (e.g., owners, contacts, technical details, integration type). • Leverages ServiceNow to manage requests, incidents, and changes related to application integrations and IAM processes. • Coordinates application onboarding and offboarding processes, including requirement gathering, integration configuration, testing, and documentation. • Works with application owners to ensure smooth transitions during onboarding/offboarding. • Maintains end-to-end lifecycle documentation for each application in scope. • Creates and maintains detailed documentation for application integrations, onboarding/offboarding procedures, and CMDB updates. • Gathers and analyzes enhancement requests from stakeholders, prioritizes them, and coordinates with technical teams for implementation. • Identifies opportunities to streamline IAM-related processes and improve integration workflows. • Assists in engineering modern applications that support the SSO integration intake process and application inventory. • Troubleshoots, develops, and supports in multiple IDPs including Entra ID and Shibboleth IDP. • Serves as On-Call rotation for IDP support as needed. • Performs other related duties as required.

• Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey. • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization. • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues. • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes. • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform. • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence. • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow.

• Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey. • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs). • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges. • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization. • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues. • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes. • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform. • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence. • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow.

• Lead the end‑to‑end architecture of enterprise network and security solutions across data center, campus, WAN, and cloud environments. • Design scalable, resilient architectures leveraging: • Cisco networking • Palo Alto Networks firewalls (PA‑Series, Panorama, HA architectures) • Palo Alto Prisma Access and Prisma SASE • Palo Alto SD‑WAN • Develop high‑level and low‑level designs, migration plans, and implementation frameworks. • Evaluate new technologies and provide strategic recommendations to leadership. • Serve as the primary architectural lead in customer workshops, whiteboard sessions, and executive briefings. • Translate complex technical concepts into clear, business‑aligned narratives. • Build trusted advisor relationships with customer stakeholders at all levels. • Provide expert‑level guidance during deployment, configuration, and cutover activities. • Mentor engineering teams and ensure architectural integrity throughout project execution. • Design and integrate secure network architectures for Azure and AWS, including: • VNET/VPC design • Cloud firewalls and security groups • Transit gateways and cloud routing • Hybrid connectivity (IPSec, ExpressRoute, Direct Connect) • Align cloud network security with enterprise security frameworks and zero‑trust principles.