Role Description The Change Agent – Operations Excellence is responsible for driving the successful implementation of operational excellence initiatives across the organization. This role partners closely with site leadership and cross-functional teams to identify productivity improvements ideas through embed continuous improvement principles, standardize processes, and sustain performance gains. The ideal candidate is a hands-on leader who can influence change, build capability, and deliver measurable business results. This position requires strong technical Lean Manufacturing, Operational, Engineering, and hands-on leadership skills. Job Duties - Drive Operational Excellence Initiatives - Lead deployment of continuous improvement programs (Lean, Six Sigma, TPM, etc.) - Support implementation of tiered management systems, daily management, and performance routines. - Identify gaps in current processes and develop action plans to close them. - Change Leadership & Adoption - Act as a change champion, ensuring alignment and buy-in across all levels of the organization. - Develop and execute change management plans, including communication and engagement strategies. - Coach leaders and frontline teams on new ways of working. - Capability Building - Train and mentor teams on operational excellence tools and methodologies. - Build internal capability to sustain improvements (problem solving, root cause analysis, standard work). - Facilitate workshops, kaizen events, and training sessions. - Performance Management - Establish KPIs and visual management systems to track progress. - Monitor and report on implementation success, including productivity, quality, safety, and cost metrics. - Drive accountability through structured follow-ups and governance routines. - Cross-Functional Collaboration - Partner with Operations, Quality, Maintenance, and Supply Chain teams. - Support alignment between site-level initiatives and broader organizational strategy. - Share best practices across sites to accelerate adoption. - Continuous Improvement Culture - Foster a culture of accountability, discipline, and continuous improvement. - Reinforce behaviors aligned with operational excellence principles. - Recognize and promote successes to sustain momentum. Qualifications - Bachelor’s degree in Engineering, Operations Management, Business, related field, or equivalent combination of education and experience in a manufacturing environment. - 5+ years of experience in manufacturing, Engineering or operations roles. - Lean Six Sigma certification (Green Belt or Black Belt) preferred. - Experience with TPM, Daily Management Systems, and Tiered Accountability structures preferred. - Proven experience leading change initiatives and driving measurable improvements. - Strong knowledge of Lean Manufacturing, Six Sigma, and continuous improvement tools. - Demonstrated ability to influence without authority and lead through change. - Excellent communication, facilitation, and coaching skills. - Data-driven mindset with strong analytical and problem-solving capabilities. - Ability to work in fast-paced, dynamic environments. - Travel - must be willing to travel 70%+. - Proficiency in MS Office Suite, Excel, and PowerPoint. Benefits - The pay range for this full-time, salaried position is $97,210-$145,814/year. - Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. - The position is eligible for a discretionary annual incentive based on company and individual performance. - We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment.

• Manage full-cycle HR functions including onboarding, employee relations, performance management, and offboarding • Serve as a primary point of contact for HR-related inquiries, supporting both English and Spanish-speaking employees • Ensure compliance with federal, state (Texas), and local employment laws and regulations • Partner with leadership to develop and implement HR policies, procedures, and best practices • Manage and maintain the company’s HRIS, ensuring data accuracy, integrity, and confidentiality across all employee records • Oversee employee data entry, updates, audits, and reporting within systems such as Paychex or similar platforms • Generate and analyze HR metrics (headcount, turnover, performance trends) to support leadership decision-making • Identify opportunities to improve HR processes through automation, system enhancements, and operational efficiencies • Act as the internal subject matter expert for HR systems, including troubleshooting and user support • Oversee and/or support end-to-end payroll processing, ensuring accuracy and timeliness for all employees • Coordinate with payroll providers to manage wages, bonuses, deductions, and timekeeping data • Ensure compliance with federal and Texas payroll regulations, including employee classification, overtime, and tax requirements • Review payroll reports, identify discrepancies, and resolve issues proactively • Partner with finance and leadership on compensation tracking, reporting, and workforce planning • Serve as a trusted advisor to both employees and leadership on employee relations matters • Handle employee concerns, complaints, and conflict resolution in a fair, consistent, and timely manner • Conduct internal investigations and provide recommendations based on findings • Coach managers on performance management, disciplinary actions, and effective communication strategies • Promote a positive, inclusive, and high-performing work environment across a diverse, bilingual workforce • Drive initiatives focused on employee engagement, retention, and overall workplace culture • Ensure consistent application of company policies and procedures across all levels of the organization • Oversee onboarding processes to ensure a smooth and professional new hire experience • Maintain and manage HR documentation and compliance records • Assist with benefits administration and employee communications • Support recruiting efforts as needed, including interview coordination and hiring processes

• Serve as the first point of contact for HR-related inquiries from associates and leaders​ • Manage an assigned caseload through the ticketing system, ensuring timely and accurate resolution • Manage caseload to include but not limited to, responding to general inquiries and supporting transactional execution on processes such as preboarding, job and compensation changes, time and attendance, leave of absence, benefits, etc., ensuring that Service Level Agreements (SLAs) and service quality standards are exceeded every time • Resolve Tier 1 cases across all channels using knowledge databases, FAQs, and standard documentation​ • Escalate unresolved or complex cases to Tier 2 and 3 as required • Execute HR transactions in Workday as requested by People Leaders, HR partners, and associates​ • Ensure consistent application of HR policies and procedures​ • Support the creation, maintenance, and continuous improvement of knowledge articles and HR resources​ • Collaborate with internal teams to improve service delivery, efficiency, and accuracy​ • Maintain strict confidentiality and handle sensitive employee information appropriately​

• Manage day-to-day HR operations including onboarding, offboarding, and employee relations • Administer employee benefits programs and support open enrollment processes • Oversee and/or manage day to day LOA and ADA cases • Serve as liaison between clients and benefits vendors, brokers, and carriers • Support Leave of Absence programs (FMLA, ADA, etc.) and ensure compliance with regulations such as the Family and Medical Leave Act and Americans with Disabilities Act • Maintain HRIS systems (e.g., ADP Workforce Now, UKG, Workday) and support payroll processes • Partner with clients to improve HR processes, ensure compliance, and deliver project-based work • Support benefits reconciliations, invoice audits, and vendor billing reviews • Assist with HR audits, reporting, and compliance documentation (ACA, COBRA, etc.) • Develop and update HR policies, SOPs, and employee communications • Track and manage client deliverables, timelines, and project status updates • Provide guidance on employee classification, compensation, and HR best practices • Coordinate with internal and external stakeholders to resolve HR and benefits-related issues • Support HR system implementations, enhancements, and data clean-up efforts • Analyze HR and benefits data to identify trends and provide actionable insights • Ensure accurate documentation and recordkeeping for compliance and audit readiness • Configure, test, and optimize HRIS workflows, integrations, and reporting to improve system efficiency and user experience