Job Closed

This listing is no longer active.

HR Shared Services

Human ResourcesHuman ResourcesFull TimeRemoteMid LevelTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

36 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglishSpanish

Job Description

HR Shared Services

Veralto

• Serve as the first point of contact for HR-related inquiries from associates and leaders​ • Manage an assigned caseload through the ticketing system, ensuring timely and accurate resolution • Manage caseload to include but not limited to, responding to general inquiries and supporting transactional execution on processes such as preboarding, job and compensation changes, time and attendance, leave of absence, benefits, etc., ensuring that Service Level Agreements (SLAs) and service quality standards are exceeded every time • Resolve Tier 1 cases across all channels using knowledge databases, FAQs, and standard documentation​ • Escalate unresolved or complex cases to Tier 2 and 3 as required • Execute HR transactions in Workday as requested by People Leaders, HR partners, and associates​ • Ensure consistent application of HR policies and procedures​ • Support the creation, maintenance, and continuous improvement of knowledge articles and HR resources​ • Collaborate with internal teams to improve service delivery, efficiency, and accuracy​ • Maintain strict confidentiality and handle sensitive employee information appropriately​

Job Requirements

  • 2 to 4 years in HR, customer service or administrative support
  • A High School Diploma or equivalent
  • Must be fluent in English and Spanish
  • Strong communication and problem-solving skills
  • High attention to detail
  • Technology system mindset and proficiency with the MS Office suite
  • Ability to work in a fast-paced and dynamic environment
  • Ability to demonstrate sound judgment in handling confidential and sensitive employee and business information, always maintaining strict confidentiality and compliance
  • Experience working with HRIS, Workday preferred
  • Experience using Case Management or CRM tools

Benefits

  • Remote work model​
  • Competitive salary
  • Attractive benefits​
  • Flexible working hours​
  • Structured onboarding and training​
  • Career development and coaching opportunities​
  • A collaborative and supportive team environment​

Related Categories

Related Job Pages

More Human Resources Jobs

HR/Benefits/LOA Consultant – Contract

Alliant Insurance Services

Alliant Insurance Services is a prominent insurance brokerage firm dedicated to delivering comprehensive risk management and employee benefits solutions, including absence, disabil

Human Resources36 days ago

• Manage day-to-day HR operations including onboarding, offboarding, and employee relations • Administer employee benefits programs and support open enrollment processes • Oversee and/or manage day to day LOA and ADA cases • Serve as liaison between clients and benefits vendors, brokers, and carriers • Support Leave of Absence programs (FMLA, ADA, etc.) and ensure compliance with regulations such as the Family and Medical Leave Act and Americans with Disabilities Act • Maintain HRIS systems (e.g., ADP Workforce Now, UKG, Workday) and support payroll processes • Partner with clients to improve HR processes, ensure compliance, and deliver project-based work • Support benefits reconciliations, invoice audits, and vendor billing reviews • Assist with HR audits, reporting, and compliance documentation (ACA, COBRA, etc.) • Develop and update HR policies, SOPs, and employee communications • Track and manage client deliverables, timelines, and project status updates • Provide guidance on employee classification, compensation, and HR best practices • Coordinate with internal and external stakeholders to resolve HR and benefits-related issues • Support HR system implementations, enhancements, and data clean-up efforts • Analyze HR and benefits data to identify trends and provide actionable insights • Ensure accurate documentation and recordkeeping for compliance and audit readiness • Configure, test, and optimize HRIS workflows, integrations, and reporting to improve system efficiency and user experience

United States
$40 - $45 / hour
Job Closed
Scratch Financial logo

Manager, Human Resources

Scratch Financial

Scratch Financial is the world's simplest patient financing solution.

Human Resources36 days ago
Full TimeRemoteTeam 11-50Since 1912H1B Sponsor

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The West Coast Studio Operations HR team at NBCUniversal is looking for a collaborative, results-driven and innovative HR Manager. This role joins a high-performing team of experienced HR professionals striving to exceed employee expectations and deliver an engaging, respectful and collaborative work environment. We support the West Coast Studio Operations business at NBCU with a rich history in Film & TV as well as industry-leading production services, post production, stages & backlot, special events, facilities team that keeps it all working, and more. In this role, you will be the key HR partner for several functions in the operation of a unique content-creating city. You will help drive HR projects that span: onboarding, rewards and recognition, performance feedback, talent attraction and development, and HR's business impact. Working closely with the Director, HR, this role provides day-to-day support to managers and employees, coaches leaders on people and performance matters, and oversees core HR cycles including performance management, compensation planning, engagement, and development initiatives. The ideal candidate demonstrates solid judgment, clear communication, and the ability to balance multiple stakeholders while fostering a positive, people-centered environment. Responsibilities: - Be a business partner with an HR expertise leading resolution by independently managing employee relations issues for represented and non-represented employees with a proactive, inclusive and fair approach, leveraging experts from our Labor Relations and Employment Law teams as needed. - Deliver consistent, high-quality HR support and ensure alignment across teams. - Be the chief interpreter and implementer for HR policies, practices and procedures for all level of employees, looking to further the mission, values and strategic vision of the business. - Build trusting, supportive relationships with leaders and employees; proactively identify themes and recommend thoughtful, practical solutions. - Be a key contributor in drafting documentation and exercise sound judgment while knowing when to escalate. - Partner with leadership to design and implement action plans that address performance, culture, and operational challenges; use data and insights to proactively identify and solve issues. - Champion both the employee perspective and the company needs to promote a positive, collaborative, respectful, and engaging work environment. - Be a talent magnet, partnering with clients and our internal talent acquisition team, to create innovative and effective recruitment strategies seeking candidates from a diverse background and life experiences, and using exceptional candidate selection skills to build the best team for the organization. - Be a project driver role as needed for strategic HR team projects both local and company-wide, looking to ideate and execute programs that develop and engage our employees throughout their career life-cycle, achieve measurable outcomes, and are executed on time. Qualifications Let's Talk About You... - Executer - You get things done! Using strong business acumen, inciteful analytical skills, and superior process/project management skills you manage through competing priorities even with a matrixed environment - Communicates with ease - You have a way with words; written and verbal - Trusted counselor - You quickly gain trust and respect with anyone you come in contact with and can influence as needed, keeping a client-focused mindset - Coach - You help bring the best potential out of the employees, managers, and partners you work with helping them to continue to develop and create a great place to work with one another - Translator - You have vision - see the "big picture" and be able to boil it down to the appropriate HR and business strategy to make it work - Self-starter - Motivated and can work with minimal guidance, finding the resources to help you out What You Must Have: - Bachelor's degree in Human Resources, Business Administration, Industrial Labor Relations or related field, or equivalent combination of education and work experience - 5+ years of relevant professional level HR experience; if you've worked with Unions, it's a plus! - 2+ years of experience conducting complex employee relations investigations Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000 - $110,000 (bonus eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

California
$95K - $110K / year
Job Closed
RHA Health Services, LLC logo

Human Resources Vice President

RHA Health Services, LLC

We support, celebrate, and help people with disabilities, mental health & substance use needs live their best lives.

Human Resources36 days ago
Full TimeRemoteTeam 5,001-10,000Since 1989H1B No Sponsor

We are hiring for: Human Resources Vice PresidentType: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Vice President of Human Resources (HR) provides guidance to the organizations HR operations. The Vice President supports the setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. Supports various M&A activities including due diligence and integration.Responsibilities Include: - Collaborates with C-suite leadership to help define the organizations long-term mission and goals; identifies ways to support this mission through talent management and human capital initiatives. - Assists with Human Resources strategic plan and departmental objectives, monitors and communicates results. - Provides guidance to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues. - Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements. - Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management. - Helps to establish and monitor the Company Culture of Caring and Leadership. - Develops, revises, and communicates the company’s Human Resource policies. - Studies Federal and State legislation and implements changes to ensure company policy reflects the latest standards of business practice. - ​Participates in professional development and networking conferences and events. - Performs other duties as assigned. ​Required Skills/Abilities: - Excellent verbal and written communication skills. - Excellent interpersonal and conflict resolution skills. - Excellent organizational skills and attention to detail. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Thorough knowledge of employment-related laws and regulations. - Knowledge of and experience with varied human resource information systems. - Proficient with Microsoft Office Suite or related software. Required Education/Experience: - Bachelors degree in Human Resources, Business Administration, or related field required; Masters or law degree highly preferred. - At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred. - SHRM-CP or SHRM-SCP strongly preferred. Pre-employment screening: - Complete criminal background - Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) - Drug testing - Education verification and other credentialing based on position requirements. - Proof of employment history or references (if required) - Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: - Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! - Employee perks and discount program: to help you save money! - Paid Time Off (full-time employees only) - Health/Insurance (full-time employees only) - 401(k) retirement savings program - Wellbeing Programs: Physical, Emotional and Financial - Chronic Disease management programs for hypertension and diabetes (for qualifying employees) - Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

United States

Job DetailsJob Location: Admin Support Hilo 6 - Hilo, HI 96720Salary Range: $18.00 - $21.00 HourlyJob Shift: DayPRIMARY RESPONSIBILITY The primary responsibility of a Remote Registered Pharmacy Technician is to ensure customer satisfaction by accurately assisting the Pharmacist on duty in the technical and production aspects of prescription processing, including preparation, counting, packaging, labeling, and other functions permitted under statute, while ensuring accuracy, safety, and regulatory compliance. This position supports all KTA Pharmacy locations by providing remote assistance as permitted by Hawaii law and KTA policy, and may serve as an extension of on-site pharmacy staff to provide seamless remote support. A Remote Registered Pharmacy Technician increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment. ESSENTIAL DUTIES You MUST perform the following duties regularly and up to company standards, under the supervision of a licensed pharmacist: Promptly, courteously and efficiently greet, thank, offer assistance, and meet the needs of all customers. Remotely receive, enter, and process prescription information into the pharmacy system. Assist with third-party billing, third-party billing, claim adjudication, and resolution of rejections at all pharmacy locations remotely. Conduct remote stock checks at other pharmacy locations as needed, to support medication availability. Perform all other remote pharmacy support duties as allowed by Hawaii law and KTA policy to ensure smooth operations across all pharmacy locations. Assist pharmacists with workflow management and prescription organization. Ensure compliance with state and federal pharmacy laws, policies, and procedures. Maintain compliance with all pharmacy procedures, including safe and secure medication handling and accurate recordkeeping. Answer incoming phone calls and direct calls appropriately. Perform clerical and administrative tasks as assigned. NON-ESSENTIAL JOB DUTIES In order to provide the best possible service to our customers and pharmacy locations, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a senior clerk, supervisor, director or designated person-in-charge. Provide remote assistance in processing invoices, documentation, and prescription filing as applicable. Serve as an on-site relief pharmacy technician at any KTA Pharmacy location when additional staffing coverage is needed (e.g. vacation, illness, or peak business periods). Assist with training and mentoring Pharmacy Assistants as appropriate. Operate the cash register / POS system to charge and collect payment. File prescriptions and maintain organized records. Order merchandise as needed. Receive, verify, and invoice merchandise from vendors. Inventory merchandise – process returns, check for outdated items, etc. When required, work on-site as a relief pharmacy technician at any KTA Pharmacy location to cover staffing needs or emergencies. A company vehicle will not be provided. Receive, enter, and process prescription information into the pharmacy system. Retrieve proper drugs from the shelves. Type, bill, count, measure and package prescriptions. Charge and collect payment from customer using cash register/computer. Properly price, rotate and stock merchandise in the correct locations in the pharmacy. Perform other duties as required or assigned. CUSTOMER SERVICE EXPECTATIONS All associates are required to provide our customers with “World Class Service” with a local touch. GREET all customers (be friendly, smile and make face-to-face eye contact). HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.). Personalize the customer’s shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.). THANK all customers (show appreciation and offer a parting comment). WORKING CONDITIONS Continuously work indoors where it is clean, air-conditioned (sometimes cold), and adequately lighted environment. Occasionally need to travel and work at other locations. WORK HOURS Generally, be available for work 7 days a week and holidays, between 6:00 am and 8:00 pm. EQUIPMENT USE Frequently use a telephone to communicate with fellow store associates, customers, sales representatives, other health care providers and insurance companies; use pens, pencils, calculator, photo-copier, fax machine, scanner and other “office” equipment to process customer’s prescriptions and invoices; use a computer and keyboard to enter and retrieve date, process prescriptions, type reports and documents, send and receive emails, do research or look up claim information; operate a computer/cash register (POS system) when charging and collecting payment from customers. Occasionally use a spatula, counting tray and “robot” or other automatic pill counter to count and fill customer’s prescriptions; box cutters, ladders, stock wagons and hand trucks to stock and retrieve merchandise and supplies; operate a freight elevator, paper cutter and other office equipment. Seldom need to operate a company vehicle. MENTAL, PHYSICAL AND COMMUNICATION DEMANDS MENTAL – Continuously exercise discretion and thoughtful judgment; pay attention to detail and be alert; remain cool, calm and relaxed in stressful situations. Frequently interact with internal and external customers (co-workers, other health care providers, insurance representatives and vendors) in a friendly and professional manner; be able to assist customers in finding solutions to their questions. Occasionally examine safety related issues and take appropriate action to ensure the safety of self, customers and co-workers. PHYSICAL – Continuously need to stand and walk throughout the entire shift; use hands and fingers to open and close medication stock containers and vials, and type on the computer; have corrected vision when verifying prescription and customer information. Occasionally stoop, bend, squat, kneel, crouch, reach, climb ladders and step-stools, when performing all job duties. Seldom lift and carry up to 50 lbs. when performing job duties; sit for periods up to 2 hours and use peripheral vision when operating company owned vehicles. COMMUNICATION – Continuously need to communicate effectively with internal and external customers, co-workers, other health care providers and management in a timely and professional manner; be honest and forthright in all written and oral communications. Frequently need to write in a coherent and legible manner when communicating and interacting with customers, co-workers and management; read and understand prescriptions, emails, communication logs or other printed communications; understand and follow-through on instructions left by co-workers; communicate verbally with customers to meet their needs; talk on the telephone to call other stores for information, answer incoming calls, transfer calls to another department, respond to Cashiers’ pages, use the PA system, and troubleshoot insurance problems. Occasionally need to read Owners manuals, instruction books, etc. Seldom need to contact and talk to vendors. QualificationsQUALIFICATION REQUIREMENTS Skills and Knowledge: Must have good mathematical skills for computing, measuring and billing purposes. Must have the ability to use technology, in order to carry out duties and functions. Knowledge of various health insurance plans is helpful. Education / Experience / Background: Must consent to a criminal background check and be free from any felony convictions related to a controlled substance. Age Restrictions: Must be at least 16 years of age to use a case cutter. Must be at least 18 years of age to operate a trash baler, freight elevator, and any power-driven equipment. Must be at least 18 years of age, have a valid Driver License, and receive company certification to operate a forklift. CHARACTER TRAITS AND PERSONAL WORK VALUES Personal Traits – To promote good working relationships with co-workers, customers and vendors. Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well. Maintain a positive attitude toward work, vendors, co-workers, supervisors and customers. Be service oriented toward customers and fellow co-workers. Be a good listener, patient and understanding of customers and co-workers. Be honest and trustworthy. Use good judgment. Be neat and clean, in appearance and work habits. Work Habits – To promote a productive work environment. Greet, Help and Thank all customers. Handle customers’ complaints and concerns with tact. Maintain a good attendance record. Be punctual and committed to work when scheduled. Be focused on task and detail-oriented, following all necessary and lawful procedures. Show initiative. Always keep busy. Be a self-starter. Be efficient and productive, while producing quality work. Be flexible, versatile, organized, methodical and conscientious. Be able to work under constant pressure while maintaining accuracy. Be able to follow work procedures and policies (e.g. safety and security practices). Create and maintain clean, safe and pleasant work environment for everyone. Be a team player and work well with others.

United States
$18 - $21 / hour