• Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform • Providing tailored product demonstrations • Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges • Support direct and partner sales teams with product related questions and skill development • Building relationships with partners through technical enablement and co-selling • Assist prospects with setup and configuration of free trials • Provide technical Q&A to prospects as they progress through trial • Assess prospect readiness to enter a formal sales cycle • Understand implementation best practices to advise on the quickest customer time to value • Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve • Provide evaluation framework for prospects to follow in their POV

• Day to day responsibilities include presenting and demonstrating details about the Delphix platform including adapting the demonstration based on the customers needs, providing information and documentation to customers to help them understand details of the platform, and to help customers understand the ROI. • Build and sustain customer relationships throughout the sales process. • Serve as the technical lead in pre-sales engagements, from discovery through technical close. • Conduct technical deep dives and answer in-depth product/architecture questions. • Scope, manage, and conduct Workshops or Proof of Value engagements to prove the value of the Delphix Solution. • Ability to convey the Business Value to the customer in an articulate manner.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role We’re seeking an Associate Solutions Engineer to help customers securely connect people to technology. In this role, you’ll support the sales process by demonstrating how modern identity solutions can solve real business challenges across authentication, authorization, and user management. You’ll work closely with Sales, Customer Success, and Engineering to deliver technical expertise throughout the customer journey—from discovery to proof-of-concept—while building a strong foundation in Identity and Access Management (IAM). What You’ll Do - Partner with Account Executives to support technical discovery, product demonstrations, and proof-of-concepts - Demonstrate identity solutions including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management - Build and customize demo applications and integrations using JavaScript and Python - Help customers evaluate and implement identity solutions, including integrations with APIs and third-party services - Translate complex identity and security concepts into clear, business-focused messaging - Support RFPs/RFIs and respond to technical questions during the sales cycle - Collaborate with Product and Engineering teams to relay customer feedback and improve offerings What You Bring - 2–3 years of professional experience in a technical, customer-facing, or pre-sales role - Hands-on development experience with JavaScript and/or Python - Experience working directly with customers (e.g., technical support, implementation, consulting, or sales engineering) - Strong communication and presentation skills, with the ability to explain technical topics to diverse audiences - Ability to quickly learn new technologies and adapt in a fast-paced environment Preferred Qualifications - Familiarity with identity platforms such as Okta or Auth0 - Understanding of identity standards and protocols (e.g., OAuth 2.0, OpenID Connect, SAML) - Basic knowledge of cybersecurity principles, particularly around authentication and access control - Experience working with REST APIs, webhooks, and system integrations - Exposure to cloud platforms (AWS, Azure, or GCP) Why Join Us - Build expertise in one of the fastest-growing areas of cybersecurity: Identity & Access Management - Gain hands-on experience with industry-leading platforms and real-world customer use cases - Clear growth path into a Solutions Engineer or Senior Solutions Engineer role - Collaborative, customer-focused team environment #LI-Remote P24804 SSP2CM Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $130,000—$181,000 USD The Okta Experience - Supporting Your Well-Being - Driving Social Impact - Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the Role We are hiring an exceptional Senior Solutions Engineer to join our team! In this role, you will serve as a trusted technical advisor, working closely with prospects, customers, and internal teams to ensure seamless adoption and integration of Healthie’s platform. You’ll bridge the gap between technical solutions and business needs, helping customers unlock the full potential of our platform while driving successful implementations. In this role, you'll actively participate in customer calls, providing technical expertise during pre-sales and post-sales conversations. You'll guide customers through solution design, API integrations, data migrations, and system configurations to ensure a smooth onboarding experience. A big part of your job will be working directly with customers to understand their unique challenges and develop tailored solutions that meet their needs. By building strong relationships, you’ll help customers maximize the value of our platform and foster long-term partnerships. You’ll also play a critical role in troubleshooting technical issues, optimizing product adoption, and ensuring seamless integrations with third-party systems. Your ability to explain complex technical concepts to non-technical stakeholders will be key to driving successful outcomes. Additionally, you’ll collaborate closely with our Product, Engineering, and Support teams, sharing valuable feedback from customer interactions. Your insights will help shape the future of Healthie’s platform, ensuring continuous improvements that enhance the user experience. This is an exciting opportunity to have a direct impact on customer success and play a pivotal role in the growth of Healthie. If you’re passionate about technology, problem-solving, and making a difference in healthcare, we’d love to hear from you! At Healthie, we are increasingly AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality. About You - Customer-Focused – You love working with customers and thrive when you can help them navigate complexities. You’re comfortable providing real-time technical solutions while also following up asynchronously to ensure smooth, on-time, and multi-faceted implementations. Bonus points if you’ve ever been a customer yourself and implemented Healthie! - Experienced & Technical – You have at least 4 years of experience as a full-stack developer, and you’re familiar with our tech stack (Rails, React, Typescript, GraphQL), as well as supporting technologies like Postgres, Redis, and Sidekiq. Your technical expertise is paired with a practical ability to tackle challenges in a fast-paced environment. - Healthcare-Savvy – You understand the weight of building solutions in healthcare. At Healthie, we provide critical software for our customers, and you’re dedicated to ensuring that privacy, security, and compliance are at the forefront of every decision you make. - Creative Problem-Solver – Healthie customers often integrate our platform with other parts of their tech stack and third-party tools. You have a knack for brainstorming and identifying the best pathways to connect systems, always thinking outside the box to meet customer needs. - Exceptional Communicator – Whether it’s in writing or on the phone, you have a way of conveying complex information in clear, easy-to-understand terms. Your communication skills are top-notch, and you can adapt to different audiences. - Execution-Oriented – You’re a doer. You love getting things done and focus relentlessly on delivering results. Obstacles don’t slow you down; you find ways around them, always with the goal of moving forward and getting things over the finish line. - Mission-Driven – You’re passionate about healthcare and excited to work at a company that deeply cares about improving patient outcomes and experiences. Your drive to make a difference fuels your work. - Values-Driven- You embody the principles that make Healthie unique: respect, reliability, and resilience. You bring these values into everything you do, helping to foster a culture of collaboration and trust. Details, Details - This is a full-time, remote position. - U.S. work authorization is required. - We are currently hiring for both a Senior Solutions Engineer and a Solutions Engineer. - The base salary for the Senior Solutions Engineer role is $160,000-$190,000 per year. - The base salary for the Solutions Engineer role is $130,000-$150,000 per year. Interview Process - Recruiter Interview (30 minutes) - Interview with David, Solutions Engineering Manager (30 minutes) - Technical Interview with Eddie & Dwight (60 minutes) - Interview with Ani, Customer Engineering Director (30 minutes) - Interview with Justin, VP of Customer Success (30 minutes) - Executive Interview with Cavan, CTO + Co-founder- (20 minutes) - Reference checks Learn more at gethealthie.com/careers Healthie participates in e-verify. Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.