Healthie

Role Description We are hiring an exceptional Senior of Staff level Engineers, New Products to drive the development of Healthie’s New Products. In this senior technical role, you’ll lead the architecture and implementation of greenfield features, focusing on building scalable, reliable systems that solve meaningful problems for our customers and their clients. - Collaborate across Product, Design, Data, and Engineering teams to identify and execute high-impact projects. - Your work will span system design, backend and frontend development, and integration with third-party services. - Opportunities to incorporate advanced AI capabilities such as intelligent automation and data-driven insights to enhance user experiences. - Shape the technical direction of Healthie’s platform, mentor engineers, and drive innovation. - Balance strategic vision with hands-on execution to ensure scalability, reliability, and usability of our platform. - Translate complex challenges into elegant, impactful solutions with a customer-first mindset. - Foster collaboration across teams to deliver features that empower healthcare providers and drive better patient outcomes. Qualifications - 5-8+ years of experience in software engineering. - Experience specializing in AI/ML technologies, developing and deploying production-grade AI systems at scale. - Hands-on expertise in building machine learning models, natural language processing systems, and intelligent automation solutions. - Direct experience with our Tech Stack: Rails, React, Typescript, GraphQL, Postgres, Redis, Sidekiq, RSpec, and Capybara. - Strong background in software architecture, systems design, and scalable infrastructure. - Excel at collaborating cross-functionally, leading technical initiatives, and mentoring engineering teams. - Thrive in fast-paced, dynamic environments, balancing long-term strategic goals with agile execution. - Deeply passionate about healthcare technology and the potential of AI to transform the industry. - Embodies Healthie’s core values (Respect, Reliability, Resilience). - Relentless focus on delivering exceptional results and driving innovation. Requirements - U.S. work authorization is required and Healthie does not provide sponsorship. Benefits - This is a full-time, remote position based in the United States. - The salary range is: - $160,000 - $190,000 for Senior - $197,000 - $227,000 for Staff Interview Process - Quick chat with Katie, Director of Talent (15 minutes) - Meet Chris, Hiring Manager (30 minutes) - Pair Coding Interview (two, 1 hour sessions) - Executive Interviews with: - Jonathan, VP, Engineering (30 minutes) - Cavan, CTO + cofounder (15 minutes) - Reference checks

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the Role We are hiring an exceptional Senior Solutions Engineer to join our team! In this role, you will serve as a trusted technical advisor, working closely with prospects, customers, and internal teams to ensure seamless adoption and integration of Healthie’s platform. You’ll bridge the gap between technical solutions and business needs, helping customers unlock the full potential of our platform while driving successful implementations. In this role, you'll actively participate in customer calls, providing technical expertise during pre-sales and post-sales conversations. You'll guide customers through solution design, API integrations, data migrations, and system configurations to ensure a smooth onboarding experience. A big part of your job will be working directly with customers to understand their unique challenges and develop tailored solutions that meet their needs. By building strong relationships, you’ll help customers maximize the value of our platform and foster long-term partnerships. You’ll also play a critical role in troubleshooting technical issues, optimizing product adoption, and ensuring seamless integrations with third-party systems. Your ability to explain complex technical concepts to non-technical stakeholders will be key to driving successful outcomes. Additionally, you’ll collaborate closely with our Product, Engineering, and Support teams, sharing valuable feedback from customer interactions. Your insights will help shape the future of Healthie’s platform, ensuring continuous improvements that enhance the user experience. This is an exciting opportunity to have a direct impact on customer success and play a pivotal role in the growth of Healthie. If you’re passionate about technology, problem-solving, and making a difference in healthcare, we’d love to hear from you! At Healthie, we are increasingly AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality. About You - Customer-Focused – You love working with customers and thrive when you can help them navigate complexities. You’re comfortable providing real-time technical solutions while also following up asynchronously to ensure smooth, on-time, and multi-faceted implementations. Bonus points if you’ve ever been a customer yourself and implemented Healthie! - Experienced & Technical – You have at least 4 years of experience as a full-stack developer, and you’re familiar with our tech stack (Rails, React, Typescript, GraphQL), as well as supporting technologies like Postgres, Redis, and Sidekiq. Your technical expertise is paired with a practical ability to tackle challenges in a fast-paced environment. - Healthcare-Savvy – You understand the weight of building solutions in healthcare. At Healthie, we provide critical software for our customers, and you’re dedicated to ensuring that privacy, security, and compliance are at the forefront of every decision you make. - Creative Problem-Solver – Healthie customers often integrate our platform with other parts of their tech stack and third-party tools. You have a knack for brainstorming and identifying the best pathways to connect systems, always thinking outside the box to meet customer needs. - Exceptional Communicator – Whether it’s in writing or on the phone, you have a way of conveying complex information in clear, easy-to-understand terms. Your communication skills are top-notch, and you can adapt to different audiences. - Execution-Oriented – You’re a doer. You love getting things done and focus relentlessly on delivering results. Obstacles don’t slow you down; you find ways around them, always with the goal of moving forward and getting things over the finish line. - Mission-Driven – You’re passionate about healthcare and excited to work at a company that deeply cares about improving patient outcomes and experiences. Your drive to make a difference fuels your work. - Values-Driven- You embody the principles that make Healthie unique: respect, reliability, and resilience. You bring these values into everything you do, helping to foster a culture of collaboration and trust. Details, Details - This is a full-time, remote position. - U.S. work authorization is required. - We are currently hiring for both a Senior Solutions Engineer and a Solutions Engineer. - The base salary for the Senior Solutions Engineer role is $160,000-$190,000 per year. - The base salary for the Solutions Engineer role is $130,000-$150,000 per year. Interview Process - Recruiter Interview (30 minutes) - Interview with David, Solutions Engineering Manager (30 minutes) - Technical Interview with Eddie & Dwight (60 minutes) - Interview with Ani, Customer Engineering Director (30 minutes) - Interview with Justin, VP of Customer Success (30 minutes) - Executive Interview with Cavan, CTO + Co-founder- (20 minutes) - Reference checks Learn more at gethealthie.com/careers Healthie participates in e-verify. Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 13 million patients in total—rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the role We are hiring for a DevOps engineer to join our Platform Engineering team at Healthie! In this role, you’ll partner closely with platform, infrastructure, and core engineering teams to improve the reliability of our CI/CD pipeline, implement developer tooling that helps the rest of the engineering team move faster, and make changes to our product to make it easier to manage. This is a hands-on role, ideal for someone who is excited to improve the developer efficiency and quality of life in a fast-moving startup environment and help shape the future of security at Healthie. You should be able to design, scope, and implement tooling independently. If you're passionate about building impactful systems, driving innovation, and making a difference in healthcare — we’d love to hear from you. What You'll Do - Automate infrastructure via tools such as terraform. - Administer our software platform using tools like CircleCI, PostgreSQL, Depot, Shipyard, Github actions. - Work with engineers on the product, customer engineering, data, and platform teams to develop solutions to SDLC slowdowns and inefficiencies. - Develop solutions that improve quality of life and reliability for the engineering organization as a whole.. - Measure performance and make improvements to our ecosystem, evaluate tooling, propose and implement new tools when needed. Details, details - This is a full-time, remote position - U.S. work authorization is required. - The salary range is $180,000 - $200,000 plus equity, annual bonus, & benefits About you - 5+ years of experience in a DevOps/Infrastructure engineering environment - Familiarity with and experience administering continuous integration and deployment pipelines. - You have a desire to problem solve and drive results. - Have a working knowledge of and experience with containerization tools such as docker. - You have excellent communication skills, and enjoy working with other teams directly. - The ideal candidate will have experience with a RoR ecosystem. - Bonus if you have experience with observability platforms such as prometheus/grafana. Interview Process - Quick chat with someone from our Talent team (15 minutes) - Interview with Chris, Director of Platform Engineering (30 minutes) - Pair Coding interview (1hr) - Talk with folks from the platform team (30 minutes) - Interview with Cavan, CTO + cofounder (20 minutes) - Reference checks To learn more about Working at Healthie & our benefits, click here. Healthie participates in e-verify

Our mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the role We are hiring a Full-Stack Senior Support Engineer to resolve complex issues and ensure Healthie’s customers have a seamless, reliable experience with our platform. In this role, you’ll dive deep into our codebase, investigate/solve bugs, and collaborate cross-functionally to drive resolution—helping providers and organizations deliver care without interruption. As a Senior member of our Support Engineering team, you’ll build tooling and solutions to reduce ticket volume, work with customers to troubleshoot and resolve technical issues, improve support documentation, collaborate closely to creatively solve problems with other engineering teams and departments, and develop automations to improve our internal workflows. You’ll apply your full-stack skills across Ruby on Rails, React, PostgreSQL, GraphQL and more while also gaining deep exposure to how healthcare technology is built and scaled. This role is ideal for curious, creative, detail-oriented, and empathetic individuals with a strong customer-oriented mindset. If you thrive on solving tricky problems, enjoy improving team efficiency, writing code that directly improves someone’s day, are eager to deepen your full-stack skills, and are motivated to make a real-world impact in healthcare, we’d love to meet you. Details, details - This is a full-time, remote position based in the United States - The salary range is $160,000- $190,000 + annual company bonus and benefits - U.S. work authorization is required and Healthie does not provide sponsorship. About you - You have 2-3 years of experience working as a full stack software engineer or other equivalent technical experience. - You have 2-3 years of experience in a customer facing technical role. - You have strong knowledge working with Ruby on Rails, React or other equivalent technologies - You have foundational knowledge working with relational databases and APIs. - Prior experience building internal or external support tools - Prior client-facing experience is a plus, ideally in a fast-paced startup environment, and understanding the value of cross-functional collaboration. - You bring sharp attention to detail and a high bar for quality in your work, especially when resolving customer-impacting issues. - You are confident troubleshooting technical systems and navigating through ambiguity to identify root causes and resolve issues. - You communicate complex technical concepts clearly and effectively, both internally and externally, adapting your style to the audience. - You’re proactive and pattern-oriented—when you see a recurring issue, you don’t just solve it once; you come up with solutions, share insights with Product, update internal documentation, and improve processes for the long term. - You are mission-driven, passionate about healthcare, and motivated by the opportunity to improve patient outcomes and provider experiences through technology. - You embody Healthie’s core values—Respect, Reliability, and Resilience—and live by our Good Citizen principles in the way you work, collaborate, and lead. Interview Process - Quick chat with someone from our Talent team (15 minutes) - Interview with David Smith, Engineering Manager (30 minutes) - Take-home technical assessment (completed asynchronous) - In-person situational technical assessment with team members - Executive Interviews: - Meet with Justin, VP of Customer Support (30 minutes) - Interview with Ani, Director of Customer Engineering (30 minutes) - Connect with Cavan, CTO + cofounder (20 minutes) - Reference checks To learn more about Working at Healthie & our benefits, click here. Healthie participates in e-verify

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the Role We’re hiring a Senior Data Analyst to join our Data Engineering team within Customer Engineering. You’ll be the connective tissue between our data infrastructure and the people who need insights—from internal stakeholders making business decisions to customers using analytics directly within the Healthie platform. You’ll work alongside our analytics engineer to shape how data is surfaced and acted on. A major part of this role involves building customer-facing analytics products: semi-customizable reports and embedded dashboards within our no-code BI tool, plus self-serve reporting and data exports. As Healthie’s first dedicated data analyst, you’ll define what great analytics looks like here. What You’ll Do - Design and build semi-customizable reports and embedded dashboards in Healthie’s no-code BI tool that customers can configure and explore independently - Expand self-serve reporting and data export capabilities for customers - Define and maintain Healthie’s core metrics framework for our top level business metrics—product usage, engagement, retention, ARR, churn, and expansion - Conduct deep-dive analyses that answer strategic questions: what drives retention, where users drop off, which features correlate with expansion revenue - Translate complex data into clear, actionable narratives for technical and non-technical stakeholders - Partner cross-functionally with Product, Finance, RevOps, and Engineering to embed data into how we plan and prioritize - Own stakeholder management across competing priorities—proactively scope requests, set expectations, and ensure the highest-impact work gets done first - Establish data governance practices: define trusted metric definitions, document data sources, and champion data quality standards across the organization About You - 5+ years of experience in a data analyst or product analyst role, ideally in high-growth SaaS or platform environments - Expert-level SQL—complex joins, window functions, CTEs, and query optimization at scale - Strong experience with BI and visualization tools (Metabase preferred; Looker, Tableau, or similar also work!) - Experience building customer-facing or externally-consumed analytics products (embedded dashboards, self-serve reporting) - You think in metrics frameworks, not just ad hoc queries—you’ve defined KPIs and built the systems to track them - Proven ability to manage competing stakeholder priorities, scope analytical requests, and communicate tradeoffs clearly - Experience establishing or contributing to data governance—metric definitions, data dictionaries, and quality standards - Strong communicator who translates data into business narratives for executive, product, and GTM audiences - Mission-driven, passionate about healthcare, and motivated to build analytics that improve how care is delivered - Bonus: Snowflake, dbt, Python, GraphQL familiarity, or experience with healthcare data and HIPAA-compliant environments Details, Details - Full-time, remote position located in the United States - Base salary: $125,000 – $145,000 per year plus equity & company bonus, benefits - U.S. work authorization required; Healthie does not provide sponsorship Interview Process - Recruiter screen (15 minutes) - Hiring manager interview (30 minutes) - Take-home assessment (async) - Technical interview with Data Engineering team (1 hour) - Leadership interview (30 minutes) - Reference checks Learn more at gethealthie.com/careers Healthie participates in e-verify

Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 2 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 17 million patients in total—rely on Healthie to deliver clinically excellent healthcare in over 25 specialties, from preventative medicine to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the role This isn’t a role for “just ship the ticket” engineers. As a Staff Software Engineer, Full Stack & Tech Lead — New Billing at Healthie, you’ll lead the architecture and development of the systems that power how providers get paid. Billing sits at the core of Healthie’s platform — touching providers, patients, payments, reporting, and compliance — and this role will help define how that foundation scales as we grow. You'll operate as the technical leader for the new billing initiative, designing and building resilient full-stack systems in our Ruby on Rails monolith. Your work will span backend services, data models, GraphQL APIs, and frontend experiences (React/TypeScript) to ship complete features across the stack. At the Staff level, you won’t just build systems — you’ll set technical direction, guide engineering decisions, and mentor other engineers while partnering closely with Product and Design to deliver a billing platform that is reliable, scalable, and built for the future of digital healthcare. At Healthie, we are increasingly AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality. About you - Proven & Technical: 8+ years of experience building and shipping production systems across the full stack. Strong expertise in modern web technologies such as Ruby, React, TypeScript, and GraphQL, along with experience designing backend services, APIs, and data models that support complex, high-scale applications. - Systems Thinker: You think beyond individual features and consider how systems interact across services, data layers, and user experiences. You are comfortable designing scalable architectures and solving complex technical problems that span multiple parts of the platform. - Quality Obsessed: You believe reliability and correctness are critical, especially in systems that power financial workflows. You write clean, maintainable code and ensure it is supported by thoughtful testing and observability. - Technical Leader: You naturally lead technical initiatives, guide architectural decisions, and help teams navigate complex engineering challenges. You raise the bar for engineering quality through design reviews, mentorship, and thoughtful collaboration. - Builder & Collaborator: You enjoy partnering closely with product managers, designers, and other engineers to translate complex requirements into well-designed systems and intuitive user experiences. - Mission-Driven: You’re excited by the opportunity to improve healthcare through technology and help build infrastructure that enables providers to deliver better care while running sustainable practices. - Values-Aligned: You embody Healthie’s values of Respect, Reliability, and Resilience, and thrive in a collaborative, remote-first environment where ownership, curiosity, and teamwork are valued. Details, details - This is a full-time, remote position located within the United States. - The base salary for this role is $185,000 - $205,000 per year with additional benefits, equity, and an annual company bonus. - U.S. work authorization is required, Healthie does not provide sponsorship. Interview Process - Quick chat with someone from our Talent team (15 minutes) - Interview with Jonathan, VP of Engineering (30 minutes) - Complete our Pair Coding Interview (2- one hour sessions) - Meet with Micah, Engineering Manager (30 minutes) - Meet with peer team members Myke and Dustin (30 minutes) - Meet with Cavan, CTO + cofounder (20 minutes) - Reference Checks Learn more at gethealthie.com/careers Healthie participates in e-verify