HireHawk is a remote-first recruiting and talent partner, connecting global professionals with U.S. companies and helping clients scale through high-quality recruiting and operational support. As an Account Manager, you will play a pivotal role in ensuring client satisfaction and driving successful talent placements across key accounts. You will be the primary liaison between clients, candidates, and internal teams, supporting the entire recruitment lifecycle and contributing to the growth of our staffing services. Key responsibilities include: - Build and maintain relationships with key client accounts to drive satisfaction and retention - Serve as the primary point of contact between clients and candidates throughout the hiring process - Liaise between clients, candidates, and internal teams (recruitment, operations, leadership) to align on needs and expectations - Facilitate communication and gather feedback during client interviews - Monitor the full recruitment lifecycle for assigned accounts to ensure timely progress and quality delivery - Partner with recruiters to match talent to client needs and ensure successful placements - Identify account growth opportunities and collaborate with sales to expand staffing services - Track and analyze account performance metrics and provide recommendations - Lead contract renewals and support negotiations - Prepare and deliver client reports, updates, and presentations - Proactively resolve client and candidate concerns - Manage account budgets and ensure financial targets and margins are achieved - Conduct regular client check-ins on performance, hiring progress, and workforce strategy

• Promotes Purina Products to Veterinarians: • Promotes Purina Pro Plan Veterinary Diets products to veterinarians as a product of choice • Conducts veterinary educational seminars on pet nutrition and Purina products for the nutrition and treatment of healthy and sick animals to Veterinary clinics. • Ensures high level of nutritional knowledge is maintained to influence clinic sales. • Develops business plans with the clinics and conducts business reviews • Manage feedback and status on promotions for building pre and post evaluations. • Conducts a quality assurance review for the clinic in terms of product, pricing, and distribution. Performs Veterinary Clinic Coverage: • Performs veterinary clinic coverage based on established call frequency and coverage. • Sells incremental opportunities for Nestle Purina Canada leveraging national and regional initiatives. • Transmits clinic information directly into sales system database for review, verification and analysis Handles training and coaching: • Take in charge the training of new Territory Managers for effective onboarding and supports ongoing development of current Territory Managers. • Supports less experienced Territory Managers in servicing clinics as needed.

• Drive new business: Own the SLED territory, prospecting and acquiring net-new customers while expanding into new departments, districts, and agencies. • Expand existing accounts: Deepen relationships with current customers and accelerate cross-sell opportunities across NetApp’s portfolio. • Leverage partners: Build and maintain strong relationships with authorized resellers, distributors, and alliance partners to drive joint sales motions and territory planning. • Manage high volume: Prioritize a large account set (typically 300–400) with precision, maintaining strong pipeline discipline and forecasting accuracy. • Sell consultatively: Apply MEDDICC methodology to uncover customer business drivers, align to desired outcomes, and build multi-threaded relationships that lead to wins. • Collaborate cross-functionally: Work closely with sales engineers, partner managers, and leadership to deliver the best customer experience possible. • Own your business: Operate like a mini-GM within your territory, plan, execute, and win with full accountability for results.

• The Account Manager is a Sales role and is responsible for developing and growing a portfolio of key accounts within the assigned territory. • This person must have an entrepreneur’s mindset and be relentless in their efforts to upsell and cross-sell into their assigned accounts. • The Account Manager must also collaborate with cross-functional internal teams to resolve service and care issues. • Manage current customers and maintain relationships with decision makers at the executive and management levels • Exceed assigned revenue quotas and other performance objectives for customer growth • Think strategically to prioritize key customers from a portfolio of over 500 customers • Consult customers on how additional Samba products can help solve their unique safety and risk challenges • Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety • Conduct Customer QBRs with top accounts • Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong. • Provides onboarding support and general support activities for SambaSafety customers • Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues • Maintains strict confidentiality of customer data and follows all data handling procedures