• Promotes Purina Products to Veterinarians: • Promotes Purina Pro Plan Veterinary Diets products to veterinarians as a product of choice • Conducts veterinary educational seminars on pet nutrition and Purina products for the nutrition and treatment of healthy and sick animals to Veterinary clinics. • Ensures high level of nutritional knowledge is maintained to influence clinic sales. • Develops business plans with the clinics and conducts business reviews • Manage feedback and status on promotions for building pre and post evaluations. • Conducts a quality assurance review for the clinic in terms of product, pricing, and distribution. Performs Veterinary Clinic Coverage: • Performs veterinary clinic coverage based on established call frequency and coverage. • Sells incremental opportunities for Nestle Purina Canada leveraging national and regional initiatives. • Transmits clinic information directly into sales system database for review, verification and analysis Handles training and coaching: • Take in charge the training of new Territory Managers for effective onboarding and supports ongoing development of current Territory Managers. • Supports less experienced Territory Managers in servicing clinics as needed.

• Drive new business: Own the SLED territory, prospecting and acquiring net-new customers while expanding into new departments, districts, and agencies. • Expand existing accounts: Deepen relationships with current customers and accelerate cross-sell opportunities across NetApp’s portfolio. • Leverage partners: Build and maintain strong relationships with authorized resellers, distributors, and alliance partners to drive joint sales motions and territory planning. • Manage high volume: Prioritize a large account set (typically 300–400) with precision, maintaining strong pipeline discipline and forecasting accuracy. • Sell consultatively: Apply MEDDICC methodology to uncover customer business drivers, align to desired outcomes, and build multi-threaded relationships that lead to wins. • Collaborate cross-functionally: Work closely with sales engineers, partner managers, and leadership to deliver the best customer experience possible. • Own your business: Operate like a mini-GM within your territory, plan, execute, and win with full accountability for results.

• The Account Manager is a Sales role and is responsible for developing and growing a portfolio of key accounts within the assigned territory. • This person must have an entrepreneur’s mindset and be relentless in their efforts to upsell and cross-sell into their assigned accounts. • The Account Manager must also collaborate with cross-functional internal teams to resolve service and care issues. • Manage current customers and maintain relationships with decision makers at the executive and management levels • Exceed assigned revenue quotas and other performance objectives for customer growth • Think strategically to prioritize key customers from a portfolio of over 500 customers • Consult customers on how additional Samba products can help solve their unique safety and risk challenges • Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety • Conduct Customer QBRs with top accounts • Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong. • Provides onboarding support and general support activities for SambaSafety customers • Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues • Maintains strict confidentiality of customer data and follows all data handling procedures

Benefits: - Bonus based on performance - Competitive salary - Flexible schedule - Opportunity for advancement - Paid time off - Training & development The Customer Service Representative at Malone Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks: - Competitive Pay - Professional Development - Job Stability in a growing industry Responsibilities - Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation. - Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. - Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. - Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. - Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. - Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. - Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. - Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. - Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications - Hold the insurance license required by your state and have a minimum of two years of insurance account management experience as well as a Bachelor’s Degree or comparable work experience. - Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. - Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. - Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. - Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Flexible work from home options available.