SambaSafety

Who we are: Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor. What You’ll Do: The Solution Safety Consultant resides within the Solutions Delivery Team and plays a pivotal role in bridging the gap between safety policy administration and technical implementation. This role partners closely with internal SambaSafety teams and customer stakeholders to guide, consult, and deliver impactful solutions throughout the implementation lifecycle. The ideal candidate brings a unique blend of driver safety program expertise and technical fluency. You’ll be responsible for interpreting and operationalizing customer safety policies, translating regulatory requirements, internal safety standards, and risk mitigation strategies into actionable scoring models and workflows. At the same time, you’ll apply your technical skills to configure, validate, and optimize these models using tools such as SQL, Python, or similar platforms. This role requires a deep understanding of how safety policies are written, enforced, and evolved—paired with the ability to model those policies into scalable, data-driven solutions. You’ll lead discovery sessions, advise on best practices, and ensure that SambaSafety’s technology is aligned with each customer’s safety objectives. Your work will directly influence how organizations manage driver risk, reduce incidents, and protect lives—while ensuring compliance and operational excellence. Key Responsibilities: - Develop a comprehensive understanding of the customer’s needs and priorities to achieve success and safety with SambaSafety technology - Capture and model complex safety measures from customers’ driver safety policies, and refine into a technical scoring model - Define, estimate, and coordinate project milestones, tasks, priorities, and interdependencies with Project and Product Managers - Manage customer expectations with your superior customer service skills - Manage multiple concurrent customer engagements - Ability to adjust to shifting priorities - Creative Solutioning - Continuously updating knowledge and teaching other team members in a rapidly changing environment - Regularly communicate with Stakeholders and executives, anticipating their questions and addressing their additional needs - Leverage your technical skills to model data, code test cases, and access API Core Competencies: - A passion for achieving customer objectives with quality - Experience writing, enforcing, and evolving driver safety programs with data drive technologies - Highly driven self-starter who is motivated - Able to work autonomously with high variability - Organized and promptly delivers on commitments - Intellectually curious and consultative - Resourceful learner: able to research, discover, or experiment on one’s own - An action-oriented mindset; not afraid to roll up your sleeves - Sharp business judgment, detail-oriented yet able to see the big picture - A proven ability to influence others without formal authority - Fun, outgoing, and a great sense of humor (can build rapport with anyone) - Comprehensive troubleshooting and creative problem-solving skills - Excellent written and verbal communication skills - Possess an executive presence What You’ll Need: - Minium of 3-5 years of experience in driver safety or motor vehicle record analysis role - 5+ years of experience in customer-facing roles, working with directors and above - 2-3 years of experience at transportation compliance, working hands-on with customers in a fast-paced, high-growth environment - 2-3 years of experience presenting technical content to non-technical audiences - Self-directed with a high level of initiative and a "can do" attitude, but open to feedback and a strong desire to learn - 1 to 2 years of experience using GenAI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate analysis, documentation, or customer communication. - Experience working with FMCSA, DOT regulations, or telematics is a plus - Any of the following certifications is a plus: - BCSP: Certified Safety Professional - NATMI: Certified Safety Supervisor (CSS), or Certified Director of Safety (CDS) - TSI: National Highway Traffic Safety Administration - Understanding of insurance underwriting or risk scoring methodologies is highly desirable Nice to Have: - Familiarity with programing and scripting languages like: Python, Java, and SQL Working Conditions: This role has the flexibility to work remotely or in a hybrid environment, depending on business needs and candidate location. The Solution Safety Consultant will spend most of their time working on a computer, engaging onscreen in virtual meetings, and collaborating with cross-functional teams and customers via digital communication tools. - Standard business hours apply, with occasional flexibility required to accommodate customer time zones or project deadlines - Minimal travel may be required (up to 10%) for customer meetings, team offsites, or industry events - The role involves extended periods of screen time, sitting, and use of standard office equipment Benefits and Perks: - Flexible and generous Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness &Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag & SambaSafety Events Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about! Description Add a description... Similar requests Activity Show: Comments Summarize 6 comments Newest first Add internal note / Reply to customer Pro tip: press M to comment Kayla Watkins 2 minutes ago•Internal note @Kimberly Vu - posted as 2207272T so it would not mess up Ian’s current title in ADP ·Edit·Delete Trevor Perkes yesterday

Role Description We are looking for a Senior Telematics Product Manager to own the strategy, roadmap, and execution of our telematics data platform and driver risk scoring products. This is a high-impact, end-to-end product ownership role sitting at the intersection of connected vehicle technology, fleet risk management, and InsurTech. You will define what we build, why we build it, and how it reaches the market. You will work closely with engineering, data science, design, sales, and commercial partners to ship products that are technically credible, commercially viable, and differentiated in a fast-moving market. Responsibilities - Product Strategy and Roadmap - Define and maintain a 12–24 month product roadmap for the telematics data platform and associated driver risk scoring capabilities. - Set clear product OKRs and success metrics, and hold yourself accountable to them. - Make and communicate prioritization decisions transparently. - Identify build, buy, and partner options and develop the business case for strategic product investment decisions. - Platform and Data Product Development - Own the product vision for how telematics data is ingested, processed, normalized, scored, and surfaced. - Drive API-first product thinking: define developer-facing APIs, webhooks, and data integrations. - Collaborate with data science and engineering teams to shape driver risk scoring models. - Champion platform scalability, data quality, and reliability as product-level concerns. - Customer and Market Understanding - Conduct structured discovery with fleet risk managers, loss control professionals, insurance underwriters, and brokers. - Maintain a living understanding of the competitive landscape across fleet telematics and InsurTech scoring. - Monitor regulatory developments. - Go-to-Market and Commercial Execution - Partner with sales, marketing, and customer success to define go-to-market strategy for new product launches. - Support enterprise and channel sales cycles by serving as the authoritative product voice. - Define and manage partner integration requirements for telematics data providers. - Track product-level revenue contribution, adoption rates, and retention metrics. - Cross-functional Leadership - Lead sprint planning, backlog refinement, and release management in collaboration with engineering and design. - Produce and maintain high-quality product artifacts. - Represent the product in executive reviews, partner briefings, and industry forums. - Collaborate and support product colleagues and contribute to raising the standard of product practice. Qualifications - 5–10 years of product management experience, with at least 3 years in a senior role owning a complex data or platform product end-to-end. - Demonstrable domain expertise in one or more of: vehicle telematics, fleet risk management, usage-based insurance, connected vehicle data, or IoT data platforms. - Strong technical fluency. - Experience defining and launching API-first or data-as-a-product capabilities. - Proven ability to translate ambiguous market opportunities into structured product strategies. - Excellent stakeholder management and communication skills. - Comfort operating in regulated environments. Requirements - Experience in the InsurTech or motor insurance value chain. - Familiarity with driver risk scoring methodologies. - Understanding of OEM-connected vehicle data ecosystems. - Exposure to AI/ML product development. - Experience building and managing third-party partnership product relationships. - Awareness of emerging product considerations. - Bachelor's degree or equivalent in Engineering, Computer Science, Data Science, or a related technical discipline. Benefits - Flexible and generous Paid Time Off and Paid Volunteer Days. - 401k Employer Match. - Generous Healthcare Benefits. - Up to 12 weeks paid time off for maternity leave based on tenure. - Wellness & Tuition Reimbursement. - Flexible Work Arrangements. - Lots of SambaSafety swag & SambaSafety Events.

• Collaborate with experienced engineers to design, develop, and test new features for the Samba web application platform • Write clean, maintainable code using Spring Boot and Java • Participate in code reviews and contribute to technical discussions with the team • Help deploy and monitor applications in Kubernetes environments • Debug and troubleshoot issues across the application stack • Contribute to technical documentation and knowledge sharing

Role Description SambaSafety is seeking a dedicated and skilled Operations Engineer to join our dynamic Software Operations team. In this role, you will be instrumental in maintaining and optimizing the performance of our Software-as-a-Service (SaaS) production and demo environments. This is an exciting opportunity for an engineer who thrives in a fast-paced and innovative environment and who is passionate about ensuring the reliability and scalability of high-availability systems. The Software Operations (SOOP) team serves as the operational backbone between many teams, such as Engineering, Product, SRE, DataOps, Compliance, Gov Relations, and Customer Experience. This role requires strong production support skills, excellent operational judgment, and comfort working within structured incident, problem, and service request processes, currently using Jira Service Management, and modern observability platforms such as Dynatrace. This role is not a customer support position; it is a technical operations role focused on production reliability, incident management, and platform stability. Responsibilities - System Management: - Oversee the deployment, monitoring, maintenance, and support of all SaaS production and demo systems and infrastructure. - Incident and Problem Management: - Respond to and resolve production incidents, ensuring minimal downtime and customer impact. - Triage, manage, and resolve production incidents and recurring operational problems using ITIL‑aligned practices. - Own incident coordination, technical investigation, escalation, and post‑incident documentation. - Ensure accurate ticket status, ownership, and timelines within Jira Service Management. - Operational Tooling: - Use Jira Service Management as the system of record for incidents, problems, and service requests. - Maintain and contribute to operational documentation and runbooks in Confluence. - Monitor production health and investigate anomalies using Dynatrace and related observability tools. - Performance Optimization: - Analyze system performance and implement tuning improvements to ensure optimal system efficiency and reliability. - Automation: - Develop and maintain automation scripts and tools to improve operational workflows and reduce manual intervention. - Cross‑Team Collaboration: - Partner closely with other teams to coordinate incident response, deployments, escalations, and operational handoffs. - Security: - Implement and enforce security best practices to protect data and maintain compliance with relevant regulations. - Documentation: - Maintain comprehensive documentation of production environments, operational procedures, and system configurations. - Continuous Improvement: - Identify and recommend process improvements to enhance operational efficiency and system reliability. - On‑Call and Reliability: - Participate in an on‑call rotation to support production systems. - Ensure production issues are addressed with urgency while maintaining high-quality communication and documentation standards. Qualifications - Proven experience as an Operations Engineer or in a similar role, preferably within a SaaS environment. - Demonstrated ability to balance urgency, risk, and stakeholder communication during production issues. - Experience supporting SaaS production environments. - Experience with Jira Service Management (or similar ticketing platforms) for incident, problem, and service request tracking. - Experience with Confluence (or similar knowledge-base tools) for documentation, runbooks, and operational knowledge sharing. - Experience with cloud platforms such as AWS, Azure, or Google Cloud. - Working knowledge in Linux/Unix administration. - Working knowledge of databases and data platforms (SQL, PostgreSQL, Snowflake) for operational support and troubleshooting. - Familiarity with Dynatrace or similar observability/monitoring platforms for production troubleshooting and performance analysis. - Familiarity with configuration management tools such as Ansible, Puppet, or Chef. - Familiarity with ITIL concepts (Incident, Problem, Change, Service Request), with a pragmatic, operations‑focused mindset. - Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. - Knowledge of scripting languages such as Python, Bash, or Perl. - Understanding of networking concepts and troubleshooting. - Strong analytical and problem-solving skills with a proactive approach to addressing issues. - Excellent verbal and written communication skills, including the ability to clearly document incidents, investigations, and operational procedures for both technical and non‑technical audiences. - Ability to thrive in a fast-paced environment and manage multiple priorities effectively. Benefits - Flexible and generous Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness & Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag & SambaSafety Events

Who we are: Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor. What You’ll Do: The Compliance Analyst is a key member of the Legal and Government Relations Department, reporting to the senior Program Manager. This role supports the Compliance team, which focuses on FCRA disputes and file requests. It contributes to ensuring regulatory compliance, supporting dispute resolution, and assisting with data-driven process improvements. Key Attributes for Success - Strong attention to detail and follow-through - Solid organizational and time management skills - Comfort working with data and technical tools - Clear and professional communication skills - Team-oriented mindset with a willingness to learn and adapt Primary Responsibilities - Review and evaluate FCRA dispute cases to ensure accuracy and compliance. - Assess research and case findings submitted by compliance representatives to determine whether escalation is warranted. - Collaborate with internal teams (e.g., AGC, SOOP, Engineering) to help resolve consumer disputes. - Monitor and track deadlines to ensure compliance with FCRA requirements. - Assist in drafting and maintaining consumer communication templates and escalation protocols. - Support documentation of compliance workflows and jurisdictional requirements. - Participate in team meetings and provide updates on case progress. - Analyze state data to identify patterns, trends, and recurring issues, enabling early detection and resolution. Litigation Support Responsibilities - Provide direct support to the Senior Compliance Analyst in managing documentation and data related to FCRA litigation - Assist in organizing and maintaining case files, ensuring all materials are accurate and up to date - Help gather and validate relevant data from internal systems to support discovery efforts led by the Senior Compliance Analyst - Uphold confidentiality and adhere to legal protocols and data handling standards throughout all litigation support activities Technical & Analytical Responsibilities - Use tools like Redash and Snowflake to run basic queries and generate reports - Support API testing and validation using tools like Postman (training provided if needed) - Help identify recurring issues and contribute to root cause analysis - Collaborate with Engineering and Product teams to support compliance-related system updates Impact - The Compliance Analyst is vital in maintaining regulatory compliance and supporting the organization’s efforts to protect consumers and manage legal risk. This role offers opportunities to grow technical and analytical skills while contributing to meaningful compliance initiatives. Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about!

• The Account Manager is a Sales role and is responsible for developing and growing a portfolio of key accounts within the assigned territory. • This person must have an entrepreneur’s mindset and be relentless in their efforts to upsell and cross-sell into their assigned accounts. • The Account Manager must also collaborate with cross-functional internal teams to resolve service and care issues. • Manage current customers and maintain relationships with decision makers at the executive and management levels • Exceed assigned revenue quotas and other performance objectives for customer growth • Think strategically to prioritize key customers from a portfolio of over 500 customers • Consult customers on how additional Samba products can help solve their unique safety and risk challenges • Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety • Conduct Customer QBRs with top accounts • Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong. • Provides onboarding support and general support activities for SambaSafety customers • Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues • Maintains strict confidentiality of customer data and follows all data handling procedures

Role Description The Manual Order Processing Specialist is responsible for processing manual motor vehicle record orders for multiple Canadian provinces and U.S. territories from initiation through completion. This role involves handling a high volume of driver release documents that must be carefully reviewed and analyzed prior to submission to the appropriate province or territory. The Specialist is also responsible for completing a high volume of data entry based on state and provincial results within established service-level timeframes. Strong business acumen, attention to detail, basic typing skills, and basic proficiency in Microsoft Word and Excel are essential for success in this role. The candidate must be able to evaluate dynamic and evolving scenarios, conduct thorough research to resolve customer inquiries, and apply sound judgment. Excellent organizational skills, initiative, and the ability to adjust priorities quickly as business needs change are critical. The successful candidate will work collaboratively within a team dedicated to delivering an exceptional customer experience. Qualifications - Strong business acumen - Attention to detail - Basic typing skills - Basic proficiency in Microsoft Word and Excel - Excellent organizational skills - Ability to evaluate dynamic and evolving scenarios - Ability to conduct thorough research to resolve customer inquiries - Sound judgment - Initiative and adaptability Requirements - Process and accurately analyze driver release documents - Perform data entry and self-auditing of motor vehicle record information - Manage a high volume of paper-based processing, including printing and scanning - Provide exceptional customer service by responding to order-related inquiries via email - Communicate timely updates to customer account managers as needed - Perform a variety of tasks that may change frequently and require adaptability - Maintain productivity in an environment with frequent interruptions and shifting priorities - Make informed job-related decisions in accordance with established office policies and procedures - Evaluate potential impacts of decisions prior to implementation - Work independently while identifying opportunities to improve efficiency and effectiveness - Adapt to frequent changes in workload and operational demands Benefits - Contractor and part-time position - Paying $22.00 per hour - Ability to work at least 20 hours per week and up to 30 hours per week, depending on volume - 100% remote work available - Availability during the window: 8:00 am to 3:00 pm Mountain Time - Preference for candidates located in Mountain Time or Pacific Time

Role Description SambaSafety is seeking a highly motivated and experienced Customer Success Manager to support our enterprise fleet customers by leading adoption efforts, driving revenue growth, and ensuring our customers achieve their desired outcomes. This role demands a strategic approach, excellent executive relationship-building abilities, proficiency with renewal and expansion initiatives, and a strong commitment to supporting customer success. What you’ll do: - Customer Engagement: - Build and maintain strong, long-lasting relationships with key stakeholders, including executives, across assigned customer accounts. - Act as the primary point of contact for strategic customers, addressing their needs and concerns effectively. - Serve as a trusted advisor and advocate, providing operational management oversight, best practices, and domain expertise. - Strategic Planning: - Develop and implement tailored success plans that align with customer goals and desired business outcomes. - Collaborate with customers to understand their business challenges and identify opportunities for growth. - Customer Enablement: - Actively participate in the implementation process for new customers, ensuring they are equipped with the tools and knowledge to maximize their use of our products/services. - Provide ongoing training and resources to customers, enhancing their product proficiency and satisfaction leading to higher adoption. - Performance Monitoring: - Analyze customer usage data and feedback to assess health scores and identify areas for improvement. - Regularly review customer performance against success metrics and proactively address any issues. - Renewals & Expansion: - Identify and pursue opportunities for upselling and cross-selling additional products/services to existing customers. Log and track these opportunities inside the company-supported CRM. - Manage the renewal process, ensuring high retention rates and customer satisfaction. - Collaboration: - Work closely with cross-functional teams, including CX, Sales, Product, and Support, to advocate for customer needs and drive product enhancements. - Gather, document, and share high-level customer insights to inform product development and marketing strategies. Qualifications - 3+ years of SaaS CSM experience required, including success in expansion motions and comfort operating in a sales-aligned, revenue-driven environment. - Direct experience in the commercial transportation industry is preferred, with a strong focus on strategy-driven customer success. Relevant sectors include commercial auto insurance, telematics, and/or transportation safety and compliance. - Ability to diagnose problems, think quickly on your feet, problem-solve, and communicate effectively. - Proven ability to manage accounts and relationships (internal and external) on an ongoing basis. - Proven ability to tailor your message to your audience with experience communicating to C-suite business leaders. - Proven ability to be a business advisor by creating valuable business partnerships with a strong track record of delivering measurable results. - Exceptional collaboration and teambuilding skills. - Comfortable with change as SambaSafety is always evolving and growing. - Experience with a Customer Relationship Management (CRM) tool, preferably Salesforce.com. - Exceptional written and verbal communication skills. Benefits - Flexible and generous Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness & Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag & SambaSafety Events

• Support customers by answering questions, providing training, researching inquiries, and providing exceptional service delivery to all customer segments. • Focus on ongoing adoption and assist customers throughout their lifecycle, helping them unlock maximum value from products and services. • Resolve frontline issues for Success accounts, ensuring their issues are resolved as quickly and smoothly as possible. • Maintain detailed and thoughtful documentation of customer interactions and next steps in Salesforce. • Serve as a trusted advisor and advocate for internal and external customers. • Educate existing accounts on new features and product tools. • Provide service on account maintenance issues and best practices.

Who we are: Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it; we’ve been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid 4.9-star rating on Glassdoor. What You’ll Do: At SambaSafety, our Customer Onboarding Team is dedicated to empowering our customers with the skills and confidence they need to effectively use our solutions, ultimately enhancing driver and community safety. In this role, your expertise in new account implementation, training, and project management will be crucial in guiding new customers through the onboarding process. You will oversee the rollout of our products to both new and existing customers, ensuring high adoption rates and achieving the highest levels of customer satisfaction. Responsibilities: - Setup & Configuration: Help customers set up and configure the product to meet their business needs. - Effective Usage: Guide customers to ensure they understand how to use the product effectively, boosting adoption. - Integration Support: Provide support during the integration phase, addressing technical issues alongside the Solutions Delivery Team. - Progress Tracking: Monitor customer progress and follow up regularly to ensure satisfaction and successful onboarding. - Feedback Collection: Gather customer feedback to improve the onboarding process and product features. - Team Collaboration: Work closely with Sales, Customer Success, and Product teams to ensure a seamless transition for customers. - Documentation: Document customer interactions and experiences to aid in developing customer success strategies. What you’ll need: - Education: Bachelors degree or equivalent experience. - Experience: 3-5 years of experience in SaaS customer implementation/customer service interface. - Project Management: Basic understanding of project management and time management. - Skills and Qualifications: - Customer-Focused: Strong ability to understand and address customer needs. - Technical Proficiency: Solid understanding of CRM tools and software, and the ability to solve technical problems. - Communication Skills: Excellent verbal and written communication skills for effective customer interactions. - Problem-Solving: Strong problem-solving skills to address and resolve customer issues. - Product Knowledge: Extensive knowledge of the product and industry to provide key pointers and contextual help. - Adaptability: Ability to adapt to different customer needs and provide personalized support. - Team Collaboration: Ability to work collaboratively with various teams to ensure customer success. - Multi-tasking: Proven ability to work effectively with multiple competing priorities. - Teamwork: Ability to work as part of a team to meet customer, departmental, and company objectives. - Performance-Based: Comfortable working in a performance-based, structured environment. - Analytical Skills: Excellent analytical and time management skills. - Issue Recognition: Ability to recognize procedural issues as they arise and escalate appropriately. - Learning & Application: Ability to learn and apply complex concepts in new situations. - Critical Thinking: Great critical thinking skills. - Software Proficiency: Proficiency in Microsoft Office365, Excel, Word. - CRM Tools: Working knowledge of Salesforce, JIRA, or other customer service ticket software. Benefits and Perks: - Unlimited Paid Time Off and Paid Volunteer Days - 401k Employer Match - Generous Healthcare Benefits - Up to 12 weeks paid time off for maternity leave based on tenure - Wellness &Tuition Reimbursement - Flexible Work Arrangements - Lots of SambaSafety swag - SambaSafety Events Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion. SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics. Come join us to find out for yourself what all the excitement is about!