• Shape the platform and infrastructure that everything else runs on • Improve the full dev loop: local development, CI/CD, deployment, and production feedback • Define and drive standards around testing, IaC, observability, and secure delivery • Build shared tooling, templates, and golden paths • Own secure delivery end-to-end • Stay ahead of the shifting security landscape • Shape repos and tooling so coding agents can navigate them efficiently • Measure impact against DORA metrics and qualitative signals from engineering teams

Overview of the role  Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.   We are now looking for an experienced Customer Success Manager and Technology Trainer who will be helping our customers drive adoption by delivering training focused on Power Platform.    What will you be doing?  - Deliver remote and face to face customer meetings, delivering training on Power Platform  - Maintain existing and create new training materials to ensure they are accurate, up-to-date, and reflective of current and future offerings.  - Evaluate responses to delivered training programmes in order to make recommendations for improvements  - Build knowledge on tenancy policies to be able to advise customer their impact on usage and training.  - Proactively research new technical features, updates, and new products, ensuring training follows industry best practice, is relevant and up to date.  - Be responsible for liaising with account managers and setting up customer scoping meetings to explore opportunities and understand their requirements, in particular on more technical aspects of Power Platform  - Develop and plan proposal and statement of works documents based on customer requirements  - Draft technical delivery documents for PoCs    Why you should apply?  At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.  We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.    What are we looking for?  - Proven experience in a similar Customer Success or IT Trainer role   - Excellent knowledge of Power Platform and at a Technology level around Cloud, migration and upgrade strategies, support, and managed services.  - Excellent verbal and written communication skills. Actively listens and asks relevant questions. Demonstrates persuasive and effective presentation skills.  - Presentable, articulate and personable.      Practical stuff  Where is the role based?  Our HQ is in Pocklington (YO42), this role can be remote in the UK with occasional visits to the office.  How many interviews?  Following a screen with the Recruitment Team you can expect a two-stage interview process which includes a presentation.  What are the benefits?  You can read about the benefits on offer here 😊    *Important* BPSS Check  As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check    Have you made it this far?    If you’re still reading, we think there’s a strong chance you might be our kind of person.    Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.    We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Senior Cloud Platform Engineer (State Street Bank and Trust Company; Austin, TX): As a Cloud Platform Engineer you will: be part of Cloud Platform Engineering for a technical domain or initiative, working with multiple scrum teams, engineering managers and architects to deliver a well-architected, principled technology platform; Will apply deep knowledge and hands on implementation experience on Azure Infrastructure and networking as well as hands on experience with systems administration/engineering, Azure networking, and scripting with Infrastructure As Code using ARM, Terraform; Will own the design/implementation/execution of the next gen cloud platform and will design cloud platform solutions honoring cloud native principles; Will leverage hands on experience designing and engineering Azure services; Will design and deploy enterprise-scale solutions; perform technology investigations to develop and maintain the knowledge base of current leading edge and developing technologies with the goal of using the knowledge to identify emerging business opportunities and in support of existing business programs; Be the liaison with project teams on cloud technologies and solutions; Communicate Architecture guidelines and technical details to technical and non-technical audiences; and will Lead efforts of virtual teams; and Understand regional cultural considerations and form tight working relationships. Telecommuting permitted pursuant to Company policy. Minimum Requirements: Bachelor’s degree, or its equivalent, in Computer Science or a related technical field; plus 5 years of relevant hands-on technology experience. Alternatively, the Employer will accept a Master’s degree, or its equivalent, in Computer Science or a related technical field; plus 3 years of relevant hands-on technology experience. Must have: Deep understanding of Microsoft Azure technologies and services; working experience with global azure deployments; working experience implementing Azure Infrastructure solutions and Azure Networking; working experience with highly segmented networks in public and private clouds; working experience with Infrastructure as Code technologies in Azure; demonstrated solid communication, documentation and troubleshooting skills; proven innovative approach to work, constantly looking to upgrade the system to more efficient and effective new technologies and processes; and demonstrated strong analytical and troubleshooting skills. (Unless otherwise indicated, State Street is seeking the ability in the skills listed above with no specific number of years of experience required. All experience can be gained concurrently). To apply to this position, you must click the “Apply” button on this page and complete the online application. An EOE. #LI-DNI Salary Range: $163,550 - $210,000 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Notification Platform engineering team at Airwallex builds and operates the core infrastructure that powers customer and internal communications across the company. The team owns the platform responsible for delivering notifications reliably, at scale, and across multiple channels, enabling product teams to engage users with the right message at the right time. As a centralized platform team, Notification Platform bridges the gap between business needs and architectural excellence. The team builds and evolves a cloud-native platform using modern technologies and design patterns, including reactive programming, workflow orchestration, distributed systems, and advanced gateway integrations. The platform supports complex, organization-wide communication use cases and provides the foundations that product teams rely on to deliver critical messaging experiences. The team operates a highly I/O-intensive and mission-critical system that serves the entire organization. This requires strong engineering craftsmanship, operational discipline, and a continuous innovation mindset. In addition to building and running core platform capabilities, the team also leads comprehensive evaluations of strategic solutions that shape notification architecture and platform direction across Airwallex. What you'll do As an Engineering Lead, Notification Platform, you will lead the team responsible for building and operating critical components of Airwallex's notification infrastructure. This role combines people leadership, technical direction, and delivery ownership. You will have direct reports and be accountable for team health, execution, and long-term technical quality. While you remain technically credible and hands-on at an architectural level, your primary focus is enabling the team to do their best work and driving strong engineering outcomes at scale. As a vital member of the Airwallex - Notification Platform Team, you will be part of a specialized force that meticulously bridges the gap between business exigencies and architectural finesse. You will engage in: - A cloud native Platform with cutting-edge technologies such as reactive programming, temporal, workflow, distributed systems, and advanced gateway solutions - An I/O intensive and mission critical system serving the entire organization requiring high craftsmanship, discipline and continuous innovative mindset - Comprehensive, organization-wide evaluations of strategic solutions. Responsibilities: - Design, develop & maintain a resilient, high-throughput, low-latency Notification Platform to deliver messages (SMS, Email, Push) to our customers worldwide. - Maintain a high architecture standard & craftsmanship through an Event Driven Architecture requiring high scalability, traceability & automation - Identify new opportunities to engage adopters through delightful adoption experience and extension over various channels, such as WhatsApp and inbox notifications. - Engage with Product, Engineering, and Design teams across Airwallex's global offices, fostering effective communication through fast pace business transformation & providing data insights. - Troubleshoot production issues across different levels of the stack. - You'll work hand-in-hand with the Issuing Platform team (powering Airwallex Cards & Transactions) as one of the primary consumers of your Platform. - Manage, coach, and grow a team of engineers through regular feedback, performance management, and career development. - Build a strong engineering culture focused on ownership, quality, and continuous improvement. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - Bachelor degree or above in computer science or engineering related majors with sophisticated level knowledge in designing and delivering of Enterprise Grade software systems - Have a career in Software Engineering with strong capabilities in modern programming languages like Java, Python or Go - 8+ years of experience in modern engineering practices focused on large-scale, low-latency, high-throughput systems, with at least 1+ years in a people leadership role managing engineers directly. - At least 3 years of experience building distributed systems using middleware (like Kafka, PostgreSQL) and have hands on experience on managing, maintaining and tuning event pipeline - Familiar with at least one : Java memory management, multi-threading, high concurrency, IO / NIO, network communication, etc. Preferred qualifications: - Wider interest beyond backend technologies, including design systems, search & AI technologies, gateway technologies and data analytics. - Focus on automating tasks to concentrate on high-impact activities and are proactive in reducing technical debt. - Experience with distributed databases or storage systems like PostgreSQL /Redis /NoSQL. - Proficient in messaging patterns and resilience. - Hands-on knowledge with full implementation of Kafka. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.